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Service Desk Manager jobs

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CUSTOMER SERVICE DESK MANAGER

Delivery of excellent Customer Service. Ensure effective scheduling of engineers in the field. Take ownership of escalated complaints. Improve customer loyalty and retention whilst ensuring all processes are followed correctly and...

CompanySpy Alarms
AddressKent, England
CategoryCustomer Service
Salary£33,000 - £35,000 per annum
Job typePermanent, full-time
Date Posted yesterday See detail

Customer Service Desk Manager

Spy Alarms

Kent, England

£33,000 - £35,000 per annum

Delivery of excellent Customer Service. Ensure effective scheduling of engineers in the field. Take ownership of escalated complaints. Improve customer loyalty and retention whilst ensuring all processes are followed correctly and...

yesterday seen See more...

Service Desk Manager

Focus Group Recruitment

Dorset, England

£45,000 - £50,000 per annum

Manage and lead a team of Service Desk technicians, providing guidance, training, and support as needed. Oversee the day-to-day operations of the Service Desk, including ticket management, escalation procedures, and performance mo...

2 days ago seen See more...

Service Desk Manager

Elevate Technology Group Ltd

Cheshire, England

£35,000 - £40,000 per annum

This pivotal role requires not only technical knowledge but also exceptional leadership skills to motivate and guide the Service Desk team in providing unparalleled support to clients. About You: Strong technical expertise in tro...

3 days ago seen See more...

Service Desk Manager

Context Recruitment

London, England

£50,000 - £60,000/annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

5 days ago seen See more...

Senior Service Desk Manager (1st/2nd Line - PROFESSIONAL SERVICES)

Montpellier Resourcing

South East

£70,000 - £85,000 per annum

Lead and mentor a team of 1st/2nd Line support technicians, fostering a culture of excellence and continuous improvement. Develop and implement Service Desk policies, procedures, and best practices to optimize efficiency and custo...

6 days ago seen See more...

IT Service Desk Manager - Hybrid

Robert Walters

Lancashire, England

£40,000 per annum

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

6 days ago seen See more...

Service Desk Manager

In Technology Group

Cheshire, England

Competitive

Company van provided. Fuel card / mileage covered. Free parking on site. 28 days annual leave. Collaborative team environment. MCP Qualified or equivalent MS Certs (desired). Previous experience working within a small to medium en...

a week ago seen See more...

Service Desk Manager

Context Recruitment

London, Greater London

£50000 - £60000.00 per annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

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Senior Service Desk Manager (75k base salary)

Vanrath It

Belfast, County Antrim

£65,000 - £75,000

Manage and mentor a team of Service Desk analysts, providing guidance, coaching, and performance evaluations. Foster a positive and productive team environment to enhance team morale and motivation. Oversee the day-to-day operatio...

2 weeks ago seen See more...

Service Desk Manager

In Technology Group Limited

Cheshire, England

Company van provided. Fuel card / mileage covered. Free parking on site. 28 days annual leave. Collaborative team environment. MCP Qualified or equivalent MS Certs (desired). Previous experience working within a small to medium en...

3 weeks ago seen See more...

Service Desk Manager

Pure Resourcing Solutions

Suffolk, England

£45,000 - £50,000 per annum

Job: Service Desk Manager - IT Support - ITILLocation: IpswichSalary: 45,000 - 50,000I am working with a fantastic business in the Ipswich area to recruit a Service Desk Manager as part of their ongoing growth plans.This market...

3 weeks ago seen See more...

Regional Soft Services Manager New

Cbw Staffing Solutions

Glasgow, Scotland

£40,000/annum Company car

Manage and supervise Soft Services operations including cleaning across multiple sites within the West and Central Belt. Develop and implement strategic plans to optimise service delivery, ensuring high standards of cleanliness, h...

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Service Manager- Public and Private Law - Chelmsford New

Cafcass

Chelmsford, Essex

£52,906 - £54,845

Expert knowledge of childrens social work, including safeguarding, statutory and assessment frameworks. A track record of highly effective practice management or supervisory experience. Demonstrable experience of being a practice...

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Service Desk Analyst New

Jam Recruitment

Havant, Hampshire

£25 - £30 per hour + Negotiable, Inside IR35 per hour

Ensure that incidents and problems are identified, triaged, and responded to efficiently and within require timescales. Ensuring that calls are correctly prioritised and categorised. Ensuring that the Service Desk management tool...

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Targeted Service Manager New

Charity People

Darwen, Lancashire

£33000 - £37500 per annum

You will lead a team to delivering high-quality support programmes tailored to the diverse needs of the Blackburn & Darwen communitys youth. You will collaborate with stakeholders and partners to build a network of resources and...

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Partnerships and Services Manager New

Prospectus

London, Greater London

£30,000 - £35,000 per year

Dementia UK is the specialist dementia nurse charity and their nurses, known as Admiral Nurses, who they continually support and develop, provide life-changing care for families affected by all forms of dementia including Alzhei...

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Service Manager - Residential Operations New

Akton Resourcing Ltd

Rotherham, South Yorkshire

£550/day

* Provide written reports, briefings and presentations to a wide range of stakeholders including elected members* To ensure Rotherham Residential services are focused on delivering successful outcomes for all children and young pe...

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IT Service Desk Analyst New

University Of Sheffield - Amrc

Rotherham, South Yorkshire

£23,700 to £25,138 per annum, with potential to progress £27,181 per annum through sustained exceptional contribution.

As IT Service Desk Analyst you will be at the forefront of helping staff from all areas, providing a positive and responsive first port of call for all things IT. As a highly visible member of our team, you will: Provide helpdesk...

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Service Manager - Public Health New

Teqniq Ltd

Somerset, England

£271.88 per day

The role will be responsible for:- Contract management, performance and budget management- Reporting, performance and exit planning against national grants such as the Supplemental Substance Misuse Treatment and Recovery Grant (SS...

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Service Desk Manager

Mcs Group

County Antrim, Northern Ireland

£35,000 - £45,000

This is an amazing opportunity for someone with a few years of experience within an IT Service Desk Management in a fast paced environment to get hands on with lots of new challenging technology and develop the systems from the gr...

4 weeks ago seen See more...

IT Service Desk Manager - ITIL - Cardiff

Circle Recruitment

South Glamorgan

£35,000 - £40,000 per annum

Service desk team leading experience . Experience with working in a Service Desk / IT helpdesk environment. ITIL - Knowledge of Service Desk procedures . General helpdesk IT support such as active directory, exchange, PC support,...

4 weeks ago seen See more...

IT Service Desk Manager

Abs Commercial Solutions

Chorley, Lancashire

45000.00 - 50000.00 GBP Annual

Implement and maintain service management processes in line with ITIL v4 best practices, ensuring efficient and effective service delivery. Directly lead, mentor, and guide the Service Desk team, ensuring rapid and effective resol...

a month ago seen See more...

Service Desk Manager - Bournemouth/Hybrid GBP40,000-GBP50,000

Bond Williams Limited

Bournemouth, Dorset

45000.00 GBP Annual

Experienced Service Desk Manager (MSP) opportunity for an established and fast growing MSP based in the heart of Bournemouth offered on a hybrid basis.Working for this Microsoft Cloud based solutions, customer focused business you...

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Service Desk Manager

Nigel Wright Recruitment

Nottinghamshire, England

£45,000 - £50,000 per annum

This role is remote first. Our client have their roots in Nottingham but are based remotely, most of their clients are in the Midlands so someone based within a 60-90 minute commute would be advantageous to service any face to fac...

a month ago seen See more...

Service Desk Manager - Bournemouth/Hybrid GBP40,000-GBP50,000

Bond Williams

Bournemouth, Dorset

45000.00 - 45000.00 GBP Annual

Motivate the team with strong leadership, management and coaching skills. Clear understanding of budgets, business-planning and KPIs. An ability to build consensus in dispute scenarios, and proven skills in negotiating / mediating...

a month ago seen See more...

Service Desk Manager

White Horse Employment

White Horse Employment in Bath BA1

£50,094.64 - £60,000.00 a year

At least 5 years experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function. Experience with coaching and mentoring team members in different roles with differing skill...

2 months ago seen See more...

Service Desk Manager

Digital Waffle

Southampton, Hampshire

£35,000 - £40,000 a year

Manage and oversee the day-to-day operations of the 1st Line Service Desk team. Provide leadership, guidance, and support to team members, fostering a collaborative and high-performance work environment. Ensure timely and effecti...

2 months ago seen See more...

Service Desk Manager

Orbis Internal Positions

London, England

£80,000 a year

Track record in the role of a Service Desk Manager, demonstrating the ability to deliver responsive, high-quality, and customer-focused IT services. Experience in driving innovation and continuous improvement, with a background in...

2 months ago seen See more...

Service Desk Manager - Bournemouth/Hybrid £40,000-£50,000

Bond Williams

Dorset, England

Motivate the team with strong leadership, management and coaching skills. Clear understanding of budgets, business-planning and KPIs. An ability to build consensus in dispute scenarios, and proven skills in negotiating / mediating...

2 months ago seen See more...

Service Desk Manager

Intapeople

Kent, England

45000.00 - 55000.00 GBP Annual

Managing a team of around 13 engineers ensuring that tickets are being resolved in a timely manner, proactively monitoring tickets and dealing with any ongoing issues. Monitor Service Desk performance metrics, analysing trends, im...

2 months ago seen See more...

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What are the top cities open Service Desk Manager jobs?

There are open Service Desk Manager jobs in several cities including London, Birmingham, Liverpool, Milton Keynes, Borehamwood, Bradford, Hertford, Watford, Middlewich, Swindon, Bristol, Peterborough, Welwyn Garden City, Stevenage, Camberley,

What companies are hiring for Service Desk Manager jobs?

The top companies hiring now for Service Desk Manager jobs are Ada Nwandu, Admiral Group, Bench IT, Context Recruitment, Crimson, CV Screen, Doherty Associates, eFinancialCareers, Elior, Elior UK, Ernest Gordon Recruitment Limited, Fawkes & Reece London, Futures, Hays Specialist Recruitment, Hays Specialist Recruitment Limited,

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