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Service Desk Manager jobs in England

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CUSTOMER SERVICE DESK MANAGER

Delivery of excellent Customer Service. Ensure effective scheduling of engineers in the field. Take ownership of escalated complaints. Improve customer loyalty and retention whilst ensuring all processes are followed correctly and...

CompanySpy Alarms
AddressKent, England
CategoryCustomer Service
Salary£33,000 - £35,000 per annum
Job typePermanent, full-time
Date Posted 2 weeks ago See detail

Customer Service Desk Manager

Spy Alarms

Kent, England

£33,000 - £35,000 per annum

Delivery of excellent Customer Service. Ensure effective scheduling of engineers in the field. Take ownership of escalated complaints. Improve customer loyalty and retention whilst ensuring all processes are followed correctly and...

2 weeks ago seen See more...

Service Desk Manager

Focus Group Recruitment

Dorset, England

£45,000 - £50,000 per annum

Manage and lead a team of Service Desk technicians, providing guidance, training, and support as needed. Oversee the day-to-day operations of the Service Desk, including ticket management, escalation procedures, and performance mo...

2 weeks ago seen See more...

Service Desk Manager

Elevate Technology Group Ltd

Cheshire, England

£35,000 - £40,000 per annum

This pivotal role requires not only technical knowledge but also exceptional leadership skills to motivate and guide the Service Desk team in providing unparalleled support to clients. About You: Strong technical expertise in tro...

2 weeks ago seen See more...

Service Desk Manager

Context Recruitment

London, England

£50,000 - £60,000/annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

3 weeks ago seen See more...

Senior Service Desk Manager (1st/2nd Line - PROFESSIONAL SERVICES)

Montpellier Resourcing

South East

£70,000 - £85,000 per annum

Lead and mentor a team of 1st/2nd Line support technicians, fostering a culture of excellence and continuous improvement. Develop and implement Service Desk policies, procedures, and best practices to optimize efficiency and custo...

3 weeks ago seen See more...

IT Service Desk Manager - Hybrid

Robert Walters

Lancashire, England

£40,000 per annum

Manage a team of Service Desk analysts. Ensure customer satisfaction through effective problem management. Maintain efficient IT operations within the organisation. Develop and motivate the team to perform at their best. Engage wi...

3 weeks ago seen See more...

Service Desk Manager

In Technology Group

Cheshire, England

Competitive

Company van provided. Fuel card / mileage covered. Free parking on site. 28 days annual leave. Collaborative team environment. MCP Qualified or equivalent MS Certs (desired). Previous experience working within a small to medium en...

3 weeks ago seen See more...

Service Desk Manager

Context Recruitment

London, Greater London

£50000 - £60000.00 per annum

Overall management of the Service Desk. Manage relations with their 24x7 outsourced Service Desk provider. General team management including conducting 1-2-1s. Conduct internal investigations. Take part in recruitment/interviewing...

3 weeks ago seen See more...

MASH Service Manager New

Charles Hunter Associates

Northamptonshire, England

£55485 - £67784 per annum + benefits

Up to 67,784 dependent on experience Mileage covered Hybrid working Training & development opportunities Rate: 55485 - 67784 per annum + benefits. Location: Northamptonshire, England. Type: Permanent. Industry: Other. Recruiter...

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Building Services Manager - Residential New

Fawkes & Reece London

London, England

£75,000 - £85,000/annum + travel + package

You will be part of the MEP team working on a 30M M&E package covering a 13 storey residential block in East London. The role will include the coordination of the installation of Mechanical and Electrical services and management...

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Service Desk Manager

In Technology Group Limited

Cheshire, England

Company van provided. Fuel card / mileage covered. Free parking on site. 28 days annual leave. Collaborative team environment. MCP Qualified or equivalent MS Certs (desired). Previous experience working within a small to medium en...

a month ago seen See more...

Service Desk Manager

Pure Resourcing Solutions

Suffolk, England

£45,000 - £50,000 per annum

Job: Service Desk Manager - IT Support - ITILLocation: IpswichSalary: 45,000 - 50,000I am working with a fantastic business in the Ipswich area to recruit a Service Desk Manager as part of their ongoing growth plans.This market...

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IT Service Desk Manager

Abs Commercial Solutions

Chorley, Lancashire

45000.00 - 50000.00 GBP Annual

Implement and maintain service management processes in line with ITIL v4 best practices, ensuring efficient and effective service delivery. Directly lead, mentor, and guide the Service Desk team, ensuring rapid and effective resol...

2 months ago seen See more...

Service Desk Manager - Bournemouth/Hybrid GBP40,000-GBP50,000

Bond Williams Limited

Bournemouth, Dorset

45000.00 GBP Annual

Experienced Service Desk Manager (MSP) opportunity for an established and fast growing MSP based in the heart of Bournemouth offered on a hybrid basis.Working for this Microsoft Cloud based solutions, customer focused business you...

2 months ago seen See more...

Service Desk Manager

Nigel Wright Recruitment

Nottinghamshire, England

£45,000 - £50,000 per annum

This role is remote first. Our client have their roots in Nottingham but are based remotely, most of their clients are in the Midlands so someone based within a 60-90 minute commute would be advantageous to service any face to fac...

2 months ago seen See more...

Service Desk Manager - Bournemouth/Hybrid GBP40,000-GBP50,000

Bond Williams

Bournemouth, Dorset

45000.00 - 45000.00 GBP Annual

Motivate the team with strong leadership, management and coaching skills. Clear understanding of budgets, business-planning and KPIs. An ability to build consensus in dispute scenarios, and proven skills in negotiating / mediating...

2 months ago seen See more...

Contract Manager- Facilities Services New

Invictus Group

Marylebone, Greater London

£60,000 - £70,000/annum

Responsible for the day to day running of the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives. Maintain customer relations including progress meeting, site visits, and o...

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Service Manager (Supported Living) New

Ernest Gordon Recruitment Limited

Stoke-on-Trent, Staffordshire

Competitive

Stoke / Crewe based, carrying out all Service Manager duties. Report any Safeguarding concerns and protect the companies values. Ensure staff receive the correct training and be involved in the recruitment process. 5 hours, 5 days...

14 hours ago seen See more...

Experienced Main Dealership Service Manager New

Richard Abson Group

Stoke-on-Trent, Staffordshire

Competitive

Ensure the smooth and efficient operation of the service department, meeting or exceeding customer satisfaction targets. To communicate with the customer regarding the repairs and any additional work required, providing excellent...

14 hours ago seen See more...

People Services Manager New

Ark Schools

London, Greater London

£50,000

Head of People Operations:Build a strong People Operations service and support related projects. HR Information Systems Manager:Optimise People systems to enhance employee experience and efficiency. Reward and Governance Manager...

15 hours ago seen See more...

Technical Customer Service Manager New

Enable Recruitment

Bristol, England

£47,000/annum

Salary 47,000 per annum. Full time. Bristol. Proactively reviewing and managing SMR costs and create proposals to minimise spend whilst protecting customer experience. Supporting with reporting within the department and identify...

23 hours ago seen See more...

Technical Services Manager

Foundation Recruitment

Leicester, Leicestershire

£57,000 - £62,000/annum

Technical services leadership and management across the entire shopping centre. Full accountability for the technical side of service charge budgets, CAPEX, and OPEX. Manage the M&E service providers, oversee shop fits, and ensure...

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IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

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Regional Support Services Manager

Brook Street Social Care

Ilkeston, Derbyshire

£36,719/annum car allowance

NVQ in Health and Social Care or a similar qualification. UK Driving Licence. Proven experience in non-profit management, program development, and staff supervision, preferably in a leadership role. Strong understanding of the soc...

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Assistant Customer Service Manager

Key Recruitment Limited

Southampton, Hampshire

Competitive

Support the Customer Service Manager in day-to-day functions and act on their behalf in their absence. Assist Customer Service Manager to manage, provide support and motivation to our Liaison Officers, ensuring that assigned tasks...

2 days ago seen See more...

Service Manager- Market Drayton Supported Living

Bethphage

Market Drayton, Shropshire

30000.00 GBP Annual

Here is what managers say about working for Bethphage; The role is challenging and rewarding. There is a positive and supportive culture throughout Bethphage, for me I find this refreshing, it has a dynamic effect on my confidence...

2 days ago seen See more...

Customer Service Manager

Build Recruitment

London, England

Competitive

Ensuring that Customer Service delivery is continuously improved in ways that meet the needs of the customer as well as our clients. Implement and manage a robust customer feedback system to ensure continuous service improvement,...

2 days ago seen See more...

Customer Service Manager

Dk Recruitment

Bournemouth, Dorset

Competitive

Lead and develop the planning team. Recruit self-motivated individuals who value excellent Customer Service. Provide coaching, training, and support for team members. Manage performance and ensure personal development. Conduct reg...

2 days ago seen See more...

Service Desk Architect - DV Cleared - Basingstoke

Cloud & Infrastructure

Basingstoke, Hampshire

Working with stakeholders to analyse requirements, negotiate and bring consensus. Working with business IT infrastructures and the Service Desks required to manage them efficiently, particularly CA Service Desk. Workingwith sensit...

2 days ago seen See more...

1st Line Service Desk Support Analyst - Nottingham

Cloud & Infrastructure

Nottingham, Nottinghamshire

Strong communication, empathy, courteous and polite, excellent telephone manner, stakeholder engagement. Excellent verbal, listening and written communication expertise. An exceptional Service Ethic. Attention to detail, problem i...

2 days ago seen See more...

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What should I search to find Service Desk Manager jobs in England?

People who searched for Service Desk Manager jobs in England also searched for Contracts Manager, Service Representative, Product Marketing Manager, It Service Manager, Managing Consultant, Sales Office Manager, Data Engineering Manager, Accounts Receivable Manager, Assistant Farm Manager, It Operations Manager, Project Managers, Customer Service Team, Client Services Assistant, Project Support Manager, Recruitment Account Manager, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in England

Security Officer, Service Representative, Management Consultant, Customer Service Support, It Helpdesk Engineer, Sales Marketing Manager, Service Advisors, Finance Advisor, Customer Relations Manager, French Customer Service, Travel Customer Service, Technical It, Lead Case Manager, Therapy Team Leader, Director Of Housing,

What are the top cities in England open Service Desk Manager jobs?

There are open Service Desk Manager jobs in several cities including London, Birmingham, Liverpool, Milton Keynes,

What companies are hiring for Service Desk Manager jobs in ?

The top companies hiring now for Service Desk Manager jobs are Hays Specialist Recruitment, Hays Specialist Recruitment Limited, Pertemps, Robert Half, ASHDOWN GROUP, Pure Resourcing Solutions, In Technology Group Limited, Bond Williams, Context Recruitment, IT Talent Solutions Ltd, Frasers Group, vertex-it-solutions, Profectus Recruitment, Integral Recruitment Ltd, Bench IT,

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