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Service Desk Manager jobs in Manchester, Greater Manchester

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SERVICE DESK MANAGER

Lead the 24/7 Service Desk team, managing incidents, requests, and problem resolution. Ensure service levels and response times are met. Report on performance using KPIs and metrics. Develop and implement Service Desk policies and...

CompanyAdria Solutions Ltd
AddressManchester, Greater Manchester
CategoryCustomer Service
Salary£45,000 - £55,000/annum
Job typePermanent
Date Posted a week ago See detail

Service Desk Manager

Adria Solutions Ltd

Manchester, Greater Manchester

£45,000 - £55,000/annum

Lead the 24/7 Service Desk team, managing incidents, requests, and problem resolution. Ensure service levels and response times are met. Report on performance using KPIs and metrics. Develop and implement Service Desk policies and...

a week ago seen See more...

Customer Service Manager

Hays Specialist Recruitment Limited

Manchester, Greater Manchester

£40,000 - £45,000 Annual

You will manage the customer relationships effectively and will also work well with the other representatives and support teams. You will be working for a well-established organisation that is widely recognised internationally, wi...

yesterday seen See more...

Service Desk Analyst

Michael Page Technology

Manchester, Greater Manchester

£27000 - £30000 per annum + 25 days holiday

Document first-time-fixes in the Knowledge Base for IT colleagues and create FAQ and self-help fixes and documentation for our user-base in a language they will understand. Where you are unable to address or fulfil an issue or req...

2 days ago seen See more...

Manager - Accounting Advisory Services New

Isaac James Associates

Manchester, Greater Manchester

£52,500 - £55,000/annum Plus bonus and benefits

Acquisitions and Disposals. Revenue recognition. Financial Instruments. FRS 101 & 102 transitions. Accounting manuals....

7 hours ago seen See more...

Service Desk Engineer (Hybrid) - Didsbury

Principal It

Manchester, Greater Manchester

Competitive

Provide 1st level technical support for various IT incidents and requests. Handle queries raised either by phone, Teams, through the outsourced team or via our Service Desk portal. Monitor helpdesk queries and providing technical...

5 days ago seen See more...

Service Manager

Sheldon Phillips Ltd

Manchester, Greater Manchester

Assist the Head of Service in the development and delivery of the Family Support and Protection Service. Contribute to service and development planning. Lead on thematic areas within the service, providing specialist knowledge and...

7 days ago seen See more...

Commissioning and Contracts Service Manager

Manchester City Council

Manchester, Greater Manchester

Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. The commissioned accommodation services will support people with a wide spectrum of needs including abstinence; young mot...

a week ago seen See more...

1st Line IT Service Desk Agent

Project People

Manchester, Greater Manchester

Educated to GCSE grade or equivalent. Excellent Customer Service Skills. Excellent problem-solving skills. Excellent verbal and written communication skills with an attention to detail. Ability to work as part of a team. High degr...

a week ago seen See more...

Remote Service Team Manager New

Bupa

Salford, Greater Manchester

From £34,000 a year

Driving and managing operational efficiencies across the service through effective utilisation and efficient scheduling of resources. Continually strive for profitable growth, driving innovation and keeping the customer at the cen...

14 hours ago seen See more...

Service Manager

Reclifts

Manchester, Greater Manchester

£40,000 - £50,000/annum

Car/hybrid/electric car and fuel card. Private contributory pension scheme. Paid annual leave entitlement of 25 days + Bank Holidays. Company sick pay, following the probation period. Carry out regular site monitoring. Coordinate...

a week ago seen See more...

Managed IT Services Presales Consultant

Apogee Corporation

Manchester, Greater Manchester

The positions include a company car and involve remote work, client meetings on-site, and working out of Apogee offices.The Technical Presales Consultant role is an exciting opportunity to join one of 7 industry leading Profession...

a week ago seen See more...

Managed IT Services Presales Consultant

Apogee Corporation Limited

Manchester, Greater Manchester

Desktop operating systems. Mobile operating systems. Microsoft 365. Microsoft Azure. Windows Server. Virtualization technologies. Storage platforms. Networking & Wifi. Backup and recovery. Licensing. Liaising with Sales, technical...

a week ago seen See more...

IT Services Planning Manager

Blue Arrow

Manchester, Greater Manchester

£45,585 - £56,021/annum

Hybrid working (flexibility required) Employment type: PermanentBlue Arrow is recruiting an IT ServicesPlanning Manager for our client which is a Higher Education Facility based in Manchester City Centre. They will also take a le...

a week ago seen See more...

Customer Service and Operations Manager

Glencourt Associates

Manchester, Greater Manchester

£26,000 - £27,000/annum + bonus package

Experience providing outstanding Customer Service. Managerial experience in an Operational and/or Retail environment. Experience following processes and procedures. A can-do and positive approach and ability to lead by example....

2 weeks ago seen See more...

Training Manager - Financial Services

N Brown Group Plc

Manchester, Greater Manchester

£30,000/annum

Main responsibilities will be lead the design, development and implementation of learning initiatives along with providing comprehensive reporting to evidence the successful delivery of training across Financial Services. This rol...

2 weeks ago seen See more...

1st/2nd Line IT Service Desk Analyst

Manpower Uk Ltd

Trafford Park, Greater Manchester

£26,000 - £27,500/annum

Trouble shooting, diagnosing and resolving (based on knowledge) application related technical issues. Being first point of contact via phone, email and customer portal. Managing customer liaison, proactive feedback and customer qu...

2 weeks ago seen See more...

Techincal Services Manager

Mcg Construction

Manchester, Greater Manchester

£300 - £350/day

Ongoing opportunity paid on a Freelance basis (CIS or Umbrella only) - Willing to consider permanent for the right person. Will attend regular sub-contractor meetings to advise and offer expertise based on the drawings submit. Wil...

a month ago seen See more...

Senior Food & Beverage Services Manager

Ihg Hotels & Resorts

Manchester, Greater Manchester

Be yourself - bringing the real you to work, with your unique personality we want you to be who you are! Lead yourself we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human...

a month ago seen See more...

National Service Manager

Bridge Recruitment

Manchester, Greater Manchester

£38,000 - £40,000/annum plus £5k car allowance

Ensure that the Health & Safety requirements are implemented and adhered to by all staff on site Work with National Planning team to plan, schedule and review workload and resource plans Spend 75% of time in the field with teams...

a month ago seen See more...

Secretarial Services Manager

Trowers & Hamlins

Manchester, Greater Manchester

Competitive

Understanding key business challenges working closely with HR Managers, Office Managers, DPC. Manager and business support functions. (Finance, IS, Marketing etc.). Seeking opportunities and support from all offices to leverage th...

a month ago seen See more...

Local Services Manager

Alzheimers Society

Manchester, Greater Manchester

35000.00 GBP Annual

About The RoleClosing Date: 25th May 2024.Location: Based in Greater Manchester with some homeworking.Hours: Part-time, 21 hours per week.We reserve the right to close this vacancy early if we receive sufficient applications for t...

a month ago seen See more...

Secretarial Services manager

Owen Reed

Manchester, Greater Manchester

50000

Understanding key business challenges working closely with HR Managers, Office Managers, DPC. Manager and business support functions. (Finance, IS, Marketing etc.). Seeking opportunities and support from all offices to leverage th...

2 months ago seen See more...

Service Desk Analyst

Adria Solutions Ltd

Manchester, Greater Manchester

£25,000 - £30,000/annum

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

2 months ago seen See more...

Secretarial Services Manager

Career Legal

Manchester, Greater Manchester

£45,000 - £55,000 Annual

Gaining insights into critical business challenges by collaborating closely with HR Managers, Office Managers, and DPC. Directly managing ASSMs, providing coaching and support to enhance their capabilities in managing and enhancin...

2 months ago seen See more...

Building Services Manager

Fawkes & Reece

Manchester, Greater Manchester

£45,000 - £65,000/annum car allowance + milage, private healthcare

Reviewing and evaluating MEP design specifications and drawings. Actively contributing to the Design Management process, working closely with our Lead Design Manager's and construction professionals through the full project life-c...

2 months ago seen See more...

Service & Commissioning Engineer - Building Management Systems

Crucial People Ltd

Manchester, Greater Manchester

£50,000 - £55,000/annum + car allowance

Daily email check for instructions. Backup of software and strategy files for serviced sites. Regular server updates with backups. Electrical LAN mapping for applicable sites. Design and implementation of PPM planners. Care and ma...

4 weeks ago seen See more...

Lead Service Engineer / Service Manager (Fire Safety Systems)

Rise Technical Recruitment

Manchester, Greater Manchester

£55,000/annum Car Allowance + Benefits

Managerial responsibilities, expanding your division. Hands-on aftersales engineering, technical lead on service & PPM projects. You will be the 'go-to' point of contact for the company's top-end client base. Lead Service Engineer...

a month ago seen See more...

Guest Service Supervisor / Duty Manager

Rbh Management

Manchester, Greater Manchester

£27,191 a year

Acting as Duty Manager and ensuring the highest levels of customer service on shift at all times. Working across all depts you will have a range of skills in terms of both working in reception and food beverage. Managing the team...

2 months ago seen See more...

1st Line Service Desk Technician

Senitor Associates Ltd

Stretford, Greater Manchester

£24,000 - £28,000/annum

Respond promptly and professionally to Service Desk queries, emails, and tickets. Offer friendly and supportive first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devic...

2 weeks ago seen See more...

Service Desk Technician

Nhs Professionals

Trafford Park, Greater Manchester

£12.86/hour

Be the first point of contact within Informatics for all queries, incidents, problems and requests. Accurately log digital-related calls for incidents, problems and requests received by telephone, electronically or in person usin...

a month ago seen See more...

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