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Service Desk Specialist jobs in West Midlands

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SERVICE DESK ENGINEERS – 1ST & 2ND LINE | AKKODIS

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

CompanyAkkodis
AddressStaffordshire, England
CategoryCustomer Service
Job typePermanent
Date Posted 19 hours ago See detail

Service Desk Engineers – 1st & 2nd Line | Akkodis New

Akkodis

Staffordshire, England

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

19 hours ago seen See more...

IT Service Desk Supervisor

Imt Resourcing Solutions

Worcestershire, England

£25,826 - £35,000/annum

Supervise and provide direction, coaching, and training to IT Service Desk staff. Deputise for the IT Service Desk Team Leader as needed. Ensure all support requests are logged accurately and resolved within SLA timescales. Provid...

2 days ago seen See more...

IT Service Desk Analyst

Poundland

West Midlands, England

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Provide courteous, professional, and efficient support to end-users, ensuring high levels of customer satisfaction...

2 days ago seen See more...

IT Service Desk Manager

Spectrum It Recruitment

Staffordshire, England

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

2 days ago seen See more...

IT Service Desk - Logistics Team Lead

Lynx Recruitment Ltd

Marlow, Herefordshire

Up to GBP38k + GBP3k bonus

IT Service Desk - Logistics Team Lead Marlow - 2 days per week in the office Up to GBP38,000 + GBP3,000 bonus Lynx are partnered with a lead Infrastructure & IT Services provider to help them find a Service DeskTeam Lead with exp...

2 days ago seen See more...

IT Service Desk Manager

Spectrum It Recruitment

Stafford, Staffordshire

£37000 - £40000 per annum

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

2 days ago seen See more...

IT Service Desk Analyst

Ninetech

West Midlands, England

£20,000 - £24,000 per annum

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

6 days ago seen See more...

IT Desk Support Specialist

Paragon Banking Group Plc

Solihull, West Midlands

Not Specified

Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If youre an IT Desktop Support Specialist looki...

2 days ago seen See more...

Service Desk Engineer

Ser Limited

Birmingham, West Midlands

£27,000 - £30,000/annum

Answering incoming calls on the Service Desk. Providing telephone/remote assistance in resolving cases. Supporting in the areas of IT, Connectivity and UC. Pre-configuration of small projects. Ensuring customer is kept up to date...

a week ago seen See more...

IT Service Desk Analyst

Michael Page

Birmingham, West Midlands

£22,500 - £27,500/annum Corporate Benefits

The client are one of Michael Page's long-standing partners within the Legal sector, and a global brand that are a true leader within their industry. You will be joining a business with a fantastic, award-winning reputation, known...

a week ago seen See more...

Service Desk Engineers - 1st & 2nd Line

Akkodis

Stoke-on-Trent, Staffordshire

25000.00 - 35000.00 GBP Annual + bonus

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

a week ago seen See more...

Specialist Transport Services Manager

The Oyster Partnership

Oxford, Staffordshire

Competitive

Special Educational Needs and adult social care clients using in-house mini-bus and fleet. Additionally, support of the authority home-to-school transport strategy, aiming to improve sustainability for children's travel to school....

a week ago seen See more...

Business Development & Customer Service Specialist

365 People

Tipton, West Midlands

£24 - £26/annum

Business Development: Identify and pursue new business opportunities within the pharmaceutical sector. Develop and implement strategic plans to grow client base. Conduct market research to stay updated on industry trends and compe...

3 weeks ago seen See more...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

a month ago seen See more...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

a month ago seen See more...

Customer Service Specialist (Engineering / Technical)

Rise Technical Recruitment

Worcestershire, England

£26,000 - £33,000/annum

Customer Service Specialist (Engineering / Technical)26,000 - 33,000 + Industry Training + Career Progression + 29 Days HolidayOffice based, commutable from Malvern, Tewksbury, Worcester, Herefordshire, Pershore, Ledbury, Evesha...

a month ago seen See more...

Technology Service Desk Team Leader

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

a month ago seen See more...

IT Service Desk Apprentice

Paragon Banking Group Plc

Solihull, West Midlands

Not Specified

Respond positively and professionally to end user calls, e-mails or raised tickets. Manage user administration at the desktop within limits of security policies Managing of ticket queues to ensure all work is carried out in a tim...

a month ago seen See more...

Customer Service Specialist

Talk Staff

Warwickshire, England

£26,000 - £28,000 per annum

The ability to deliver excellent Customer Service skills to each customer. Be approachable with good interactive and communication skills. Have a strong knowledge of Microsoft Word, Outlook and Excel. Demonstrate the ability to wo...

a month ago seen See more...

Service Desk Technician

Talentspa Recuitment

Blythe Bridge, Staffordshire

£30,000 to £30,000 per annum

We are on the lookout for an enthusiastic Service Desk Technician to join our bustling team in Blythe Bridge!As a Service Desk Technician, you will be the linchpin in our support structure, serving as the primary contact for all u...

a month ago seen See more...

2nd Line Service Desk Engineer

Searchability

West Midlands, England

Group Life Assurance (after 1 years' service). Employee Bonus Scheme. Health Cash Plan. Salary Exchange workplace pension employer 4% / employee minimum 5%. MyStaff Shop - Extensive Retailer Discounts and Wellbeing Centre. Access...

2 months ago seen See more...

IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

2 months ago seen See more...

Service Desk Analyst

Adria Solutions

West Midlands, England

Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution....

2 months ago seen See more...

Service Desk Team Lead £45k DOE Bonus Stoke

Oscar Technology

Staffordshire, England

£35,000 - £45,000 per annum

ITIL. Strong Service Desk Experience (Management experience not essential but advantageous). Technical Knowledge In These Areas: VMware - vSphere, vSAN, vCenter.Windows Server.Office 365.Endpoint Management.General Networking - LA...

2 months ago seen See more...

Customer Service Specialist- Retail Retirements

Legalandgeneral

Solihull, West Midlands

£22,000 - £22,500 a year

Youll be working in our retirement retail team which looks after 900,000 customers providing retirement income solutions to help them enjoy a more colourful retirement. We offer annuities and fixed term plans which provide the se...

2 months ago seen See more...

Service Desk Analyst

Glide.uk

Birmingham, West Midlands

£24,500 a year

Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...

2 months ago seen See more...

Customer Service Specialist

Birmingham Assay Office

Birmingham, West Midlands

£24,000 - £25,500 a year

Company pension. Monday to Friday. Bonus scheme. Yearly bonus. GCSE or equivalent (preferred). Customer Service: 1 year (preferred). Driving Licence (preferred)....

2 months ago seen See more...

Service Desk Analyst

Pertemps Coventry

Meriden, West Midlands

£24,000 - 26,000 - Annum

We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and the...

2 months ago seen See more...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

2 months ago seen See more...

Telematics Service Desk Analyst

Msx International Limited

Gaydon, Warwickshire

£24,000 - £25,000/annum

Become an expert in the Connected Car Technologies. Oversee Global markets such as UK, USA, China, EU and Russia. Case Management; incident management, technical/hierarchal escalations, ticket handling. Investigations; product kno...

2 months ago seen See more...

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What should I search to find Service Desk Specialist jobs in West Midlands,England?

People who searched for Service Desk Specialist jobs in West Midlands,England also searched for Customer Services, Human Resources Specialist, Customer Service Agent, Customer Service Consultant, It Service Management, Client Services Manager, Technical Services Manager, Customer Service Assistant, Customer Services Advisor, Mortgage Customer Service, Customer Service Advisor, Technical Service Engineer, Banking Customer Service, Customer Services Assistant, Customer Service Specialist, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in West Midlands,England

Manager, Vehicle Technician, Assistant Operations Manager, Customer Service Agent, Customer Service Associate, Customer Service Officer, Head Of Engineering, Senior Service Manager, Inbound Customer Service, Dealer Account Manager, Beverage Team Leader, Therapy Team Leader, Sales Team Leader, Service Desk Manager, Salesforce Project Manager,

What are the top cities in West Midlands,England open Service Desk Specialist jobs?

There are open Service Desk Specialist jobs in several cities including Stoke-on-Trent, Telford,

What companies are hiring for Service Desk Specialist jobs in ?

The top companies hiring now for Service Desk Specialist jobs are Live Nation,

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