Service Desk Support jobs

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SERVICE DESK SUPPORT

Efficiently log and track service calls, ensuring timely resolution and client satisfaction. Coordinate with contractors to schedule and oversee service tasks, maintaining quality standards and adherence to deadlines. Produce regu...

CompanyHiring People
AddressPenmaenmawr, Conwy
CategoryCustomer Service
Salary£24k - 30k per year
Job typeFull time
Date Posted 5 days ago See detail

Service Desk Support

Hiring People

Penmaenmawr, Conwy

£24k - 30k per year

Efficiently log and track service calls, ensuring timely resolution and client satisfaction. Coordinate with contractors to schedule and oversee service tasks, maintaining quality standards and adherence to deadlines. Produce regu...

Service Desk Support, Incident Analyst SC Cleared

Sanderson

Hampshire, England

Service Desk Support, Incident Analyst (SC Cleared) We have an exciting new opportunity for a Service Support Technician to join a leading organisation based in Winchester. This role would be the ideal opportunity for someone who...

IT Service Desk Support

Historic Environment Scotland

City of Edinburgh, Scotland

£27,149 - £30,221 a year

Joining the IT Servicedesk, you will be the first point of contact for all colleagues across the business to access services provided by the IT Team. You will also be part of the team that is the mechanism to drive quality of serv...

IS Service Desk Support Engineer

Mcs Group

Belfast, County Antrim

Negotiable

MCS Group is current working with a large manufacturing company that operates across NI & UK Markets. They've recently been adding to their Service Desk team to bolster and support their ever-growing business and this IS Service S...

HR Service Desk Support Officer (10-month FTC)

British Transport Police

United Kingdom

Competitive

Carry out People Service Centre transactional processing duties related to employee records, resignations, personal change details, sickness absence entries, accident reports, maternity leave etc. and handle routine queries from B...

ICT Service Desk Support

National Museums Ni

Belfast, County Antrim

As per scale

Provide a highly responsive and professional help Service Desk function to a variety of users and contribute to the achievement of service standards. Contribute to the maintenance and installation of computer equipment and softwar...

Service Desk Operator | 2gether Support Solutions

2Gether Support Solutions

Canterbury, Kent

Not specified

Helpdesk and Switchboard Operators are outgoing, customer focussed people that provide a critical service to all callers to 2Gether and the Trust (EKHUFT). They are part of a central point of contact that provides an efficient, ta...

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

Service Desk Analyst New

Venn Group

West Yorkshire, England

£11.44 per hour

Have a confident telephone manner. Have an interest in the IT Sector. Be able to provide first line IT support to users. Escalate issues when they cannot be resolved initially. Document all calls, issues and resolutions received b...

Service Desk Analyst New

Recardo Group Limited

Derbyshire, England

£23,000 - £25,000 per annum

Respond to incoming support requests via phone, email, and ticketing system in a timely and professional manner. Diagnose and troubleshoot basic technical issues related to hardware, software, and network connectivity. Escalate co...

Service Desk Analyst New

Savills

Cambridgeshire, England

Salary negotiable

Answer incoming help requests from end users via telephone calls within 3 rings and also deal with e-mails and portals, in a courteous and timely manner. Document all user identification information, including name, department, co...

1st / 2nd Line Service Desk New

The Workplace Consultancy

South East

Experience of working within the ITIL framework. Hands-on experience of working with Office 365 and ideally E3, E5, EMS/Azure IaaS. Good troubleshooting experience of Microsoft Desktop Operating System. Excellent spoken and writte...

Service Desk Analyst New

Picture More Ltd

Peterborough, Cambridgeshire

24000.00 - 27000.00 GBP Annual

Configuring and troubleshooting support issues. Answer requests from end users via both telephone calls and also deal with e-mails, in a courteous and timely manner. Document all user identification information, including name, de...

Senior Service Desk Analyst New

Technical Placements Ltd

Maidstone, Kent

Deliver day-to-day activities for Incident Management Request, Management Service Desk process, while following the documentation available to support these activities. Collaborate with service analysts across all GIS functions to...

IT Service Desk Analyst

Coyles

London, England

£23/hour

Ensure that incident requests are handled according to agreed procedures and, for unresolved incidents, provide an effective interface between users and service providers supplying all necessary diagnostic information. Register an...

Customer Service / Sales Support Assistant New

Jade Recruitment Ltd

West Sussex, England

Competitive salary

Company pension. On-site parking. Progression opportunities. Thorough training....

Customer & Support Services Officer New

Major Recruitment

London, England

£19.50 per hour

To provide a professional, customer focussed and timely response to customer service requests and enquiries, dexterity (able to listen and input data simultaneously is a must) while pinpointing and coaxing as much relevant informa...

Support Analyst, Service Desk, 1st line, COR5693

Corriculo Ltd

Hertfordshire, England

£18,000 - £25,000 per annum

20 days' holiday. On-call allowance. Amazing opportunities for training and progression. Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner. Experience with a variety...

Service Desk - 1st Line Support

Pure Resourcing Solutions

Ipswich, Suffolk

£25000 - £30000 per annum

I have an opportunity to join a well-established IT function as part of their Service Desk. This role would suit someone with an IT qualification looking to get into their first commercial role, or someone with good customer servi...

1st Line Support, Service Desk Support Analyst

It Recruitment Solutions

Reigate, Surrey

25000.00 - 27000.00 GBP Annual + Benefits

Windows OS. O365. Active Directory. Desktop Hardware/IP Phones/Printers. Basic Windows Server. Basic Network Infrastructure. Software and Business Applications. 9 day fortnight/4.5 day working week. 25 days holiday with buy/sell o...

Service Desk Analyst - 1st Line Support

Concept Resourcing

York, North Yorkshire

£23,000 - £26,000/annum

Handle first and second level user queries for both internal and external customers. Proactively monitor systems and equipment status. Manage and prioritise incidents effectively, utilising incident management best practices. Prov...

Service Desk Analyst - 1st Line Support, York

Concept Information Technology

York, Lancashire

€23,000.00 - €26,000.00

Then this may be the role for you:Job Title: First Line Support - Service Desk AnalystMy client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices across various se...

Service Desk Analyst - 1st Line Support

Leidos

Bristol, Bristol

Provide first line customer support in response to incidents and service requests. This support includes technical assistance for issues related to computer systems, software and hardware for company-supported and military specifi...

1st Line IT Support - Service Desk

Hays Specialist Recruitment Limited

Yorkshire and Humberside

£20,000 - £23,000 per annum

1st Line IT support experience on a busy IT Service Desk. Windows 10 support in a domain environment. Experience working to and reporting against SLAs. Working in large scale, multi-site environments. Hardware, software and periph...

Service Desk Analyst - 1st Line Support

Concept Resourcing

United Kingdom

23000.00 - 26000.00 GBP Annual

Handle first and second level user queries for both internal and external customers. Proactively monitor systems and equipment status. Manage and prioritise incidents effectively, utilising incident management best practices. Prov...

1st Line Support / Service Desk Analyst

Hays Specialist Recruitment Limited

Yorkshire and Humberside

£15.17 per hour

Understand our customers and their objectives. Provide first line IT support (Fix) to the NHS and other customer organisations. Interpret customer requirements and provide advice and support on potential solutions to resolve (fix)...

IT Service Desk Technician - 1st Line Support

Walker Morris Llp

Leeds, West Yorkshire

Permanent, Full-time

Serve as the initial point of contact for all IT-related queries and issues from internal users. Respond to incoming support requests via phone, email, or ticketing system promptly and professionally. Provide remote assistance to...

Service Desk Analyst - 1st Line Support

Adecco

South East

£22.00 - £30.00 per hour

Respond to Service Desk tickets promptly, 20 - 30 a day. Triage and resolve support requests efficiently. Troubleshoot end-user issues across multiple devices. Assist in inventory management and support of SaaS environment. Docume...

1st Line Service Desk

Goodman Masson

London, England

£140 - £150/day

Provide in person and phone based IT support . Troubleshoot basic IT problems including printer issues. Log issues and escalate where required. Proven 1st Line Service Desk support experience. Experience working within the NHS. Ex...

Service Desk Technician

Nhs Professionals

Trafford Park, Greater Manchester

£12.86/hour

Be the first point of contact within Informatics for all queries, incidents, problems and requests. Accurately log digital-related calls for incidents, problems and requests received by telephone, electronically or in person usin...