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IT SERVICE DESK TEAM LEADER

Previous experience working in a Service Desk, Desktop Support or similar role.. In-Depth knowledge of ITIL processes and procedures and strong understanding of the ITIL service life cycle. Good knowledge of Windows operating sys...

CompanyAustin Fraser
AddressLondon, England
CategoryCustomer Service
Salary£40,000/annum
Job typePermanent
Date Posted just now See detail

IT Service Desk Team Leader New

Austin Fraser

London, England

£40,000/annum

Previous experience working in a Service Desk, Desktop Support or similar role.. In-Depth knowledge of ITIL processes and procedures and strong understanding of the ITIL service life cycle. Good knowledge of Windows operating sys...

just now seen See more...

Senior Service Desk Team Leader

Vanrath It

Belfast, County Antrim

£30,000 - £40,000

Operational management of the Service Desk Team. Ensuring SLA targets are met. Acting as the global deputy Service Desk manager. Monitoring team performance. Ensuring ticket requests are answered in a timely manner. 3+ years exper...

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Service Desk Team Leader

Allpoints Fibre

Reading, Berkshire

Maintenance of an IT Knowledge Base, detailing all tasks performed by 1st Line. Management and oversight of the 1st Line functions. Creation of user guides, which are to be published in a shared area for the business. Input into I...

5 days ago seen See more...

IT Service Desk Team Leader

Akkodis

Sunderland, Cumbria

30000.00 - 34000.00 GBP Annual

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

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Service Desk Team Leader

Akkodis

North East

£30,000 - £32,000 per annum

Lead and mentor a team of Service Desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the Service Desk, including ticket prioritization...

3 weeks ago seen See more...

Service Desk Team Leader - IT Service Management

Global Technology Solutions Ltd

United Kingdom

30000.00 - 34000.00 GBP Annual + Benefits

Service Desk Team Leader Permanent Hampton, Peterborough, Cambridge GBP30,000 - GBP34,000 - Company benefits Monday to Friday - Standard office hoursThis role would suit someone who has experience working in a call centre environm...

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Global IT Service Desk Team Leader

Lts Resourcing Ltd

Tyne And Wear

£30,000 - £32,000 per annum

Controlling scheduling and workload through the management of the teams ticketing queue. Acting as a point of escalation whilst leading and providing oversight, technical and operational guidance to the team. Acting as the Major...

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Service Desk Team Leader

Lima Networks Ltd

Manchester, Greater Manchester

45000.00 - 50000.00 GBP Annual

Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the fun...

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Service Desk Team Leader

Jackson Hogg

Tyne And Wear

£30,000 - £36,000 per annum

Managing team schedules to ensure adequate coverage during prescribed times. Sharing responsibilities with the Service Desk Team Leader (Desktop Support and User Admin) in the absence of the Service Desk Manager. Contributing to t...

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Service Desk Team Leader - IT Service Management

Global Technology Solutions Ltd

Peterborough, Cambridgeshire

28000.00 - 34000.00 GBP Annual

Service Desk Team Leader Permanent Hampton, Peterborough, Cambridge GBP30,000 - GBP34,000 - Company benefits Monday to Friday - Standard office hoursThis role would suit someone who has experience working in a call centre environm...

2 months ago seen See more...

Service Desk Team Leader

Norton Rose Fulbright

Newcastle upon Tyne, Tyne and Wear

Ensuring that your team rota is managed, and the appropriate number of staff are onsite at the prescribed times. Taking joint responsibility with the Service Desk Team Leader (Desktop Support and User Admin) in the absence of the...

2 months ago seen See more...

IT Service Desk Team Leader

Recruitment Genius

London, England

Are you passionate about nurturing and inspiring a team of brilliant engineers immersed in cutting-edge cloud and security applications like Microsoft Modern Desktop and Azure? THE ROLE: This is an exciting key role within our com...

2 months ago seen See more...

Customer Service Team Leader

The Recruitment Co

Lancashire, England

Our client are an independent SBU that is part of a global group - They are fast-paced, customer-centric company, and their goal is to create a driven workforce as this is the key to the success of the business.They want people wh...

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IT Service Desk Leader

Gold Group

Oxfordshire, England

£34,000 - £35,000/annum

Annual professional and training development plan. Hybrid / flexible working. Accrue additional holidays after 2- and 5-years' service. Discretionary bonus' and a regular salary review. 20% shift allowance (included within quoted...

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Customer Service & Admin Team Leader

Advancing People

Bradford, West Yorkshire

£33,000/annum

Lead a team to handle all Customer Service contacts through to resolution providing a great customer experience for the UK business. You and your team will handle administrative services in the O2C and P2P functions for ISSC custo...

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Service Now Team Leader

Linking Humans

United Kingdom

Market related

Rate: Market related. Location: United Kingdom. Type: Permanent. Industry: IT. Recruiter: Linking Humans. Email: to view click here Reference: 32835C. Posted: 2024-05-10 16:03:02 -. View all Jobs from Linking Humans...

2 days ago seen See more...

Customer Service Team Leader

Search

Glasgow, Scotland

Monday to Friday 9am - 5pm....

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Customer Service Team Leader

Rthirteen Recruitment

Cambridgeshire, England

£27,000 - £32,000 per annum

Providing leadership, guidance & motivation to your team. Ensuring operational excellence & performance targets are achieved. Providing the team with feedback & helping team members develop their skills. Ensuring quality standards...

3 days ago seen See more...

Service Team Leader

Skipton Building Society

Skipton, North Yorkshire

£33,000 to £33,000 per annum

Hours:35 hours per week to support department operating hours in Head OfficeClosing Date:Fri, 24 May 2024As a Customer Delivery Team Leader you will ensure the Societys values, customer vision and service proposition are effectiv...

3 days ago seen See more...

Customer Service Team Leader

Reed

Brighton, Cornwall

£25,000 - £30,000 Annual

Job Type: Full-time, 9-Month Fixed Term Contract (FTC), with option to extend. Location: Peterborough. Salary: up to 30k. Manage team members' performance in line with company policies, expectations, and values. Ensure the team m...

3 days ago seen See more...

Customer Service Team Leader.

The Recruitment Co

Greater Manchester, England

£26500.00 - £28500.00 per annum

Our client are an independent SBU that is part of a global group They are fast-paced, customer-centric company, and their goal is to create a driven workforce as this is the key to the success of the business.They want people wh...

3 days ago seen See more...

Support Services Team Leader

Adecco

Surrey, England

£25,345 per annum

Some of your time will consist of planning and allocating work and checking that all duties have been carried out correctly and to the required standard. Key Responsibilities* Complete any reports or paperwork associated with the...

4 days ago seen See more...

Team Leader Service Centre

Wild Recruitment

Milton Keynes, Buckinghamshire

£31,800 Annual

Lead the resolution of enquires through multiple channels. Support a small team in delivering enquiry responses. Support the team Manager with training and motivating the team. Key role in delivering projects within the team. Mana...

2 days ago seen See more...

Customer Service & Admin Team Leader

Advancing People

West Yorkshire, England

£33,000 per annum, inc benefits

Lead a team to handle all Customer Service contacts through to resolution providing a great customer experience for the UK business. You and your team will handle administrative services in the O2C and P2P functions for ISSC custo...

3 days ago seen See more...

Team Leader - Admin & Customer Services

Brook Street

Bradford, West Yorkshire

£30,000 - £33,000/annum

Do you have Management experience within a Customer Service environment ideally within the FMCG sector? If so, please read onKey ResponsibilitiesYou and your team will handle all customer service contacts through to resolution pr...

3 days ago seen See more...

Customer Service Team Leader

Tulip Recruitment

Hampshire, England

£27,000 - £27,885 per annum

Determine, plan and direct work flow with the phone team daily. Analyse work flow issues and implement workable solutions. Conduct staff 1-1 Meetings (support, informal, appraisals, RTW etc.) and reporting to Operations Manager. P...

4 days ago seen See more...

IT Service Desk Team Lead

Eteach Uk Limited

London, England

Not specified

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country.We have a reputati...

4 days ago seen See more...

Support Services Team Leader

Admin And Secretarial

Dorking, Surrey

£25,344.67/Year

We have a great opportunity for a Support Services Team Leader to join our client based in Dorking. Ensuring that you are on hand and there to support our colleagues and customers where required.This is a varied role, which requir...

4 days ago seen See more...

Site Services Team Leader

Greggs

Longbenton, Tyne and Wear

£24,018

Competitive pay 4.2 weeks annual leave, pro-rated, increasing with service, plus bank holidays Colleague discount, up to 50% off our own-produced products Paid breaks Free hot drinks while on a shift break Profit share: We...

5 days ago seen See more...

Customer Service Team Leader

Regen Solutions Ltd

Loughton, Essex

£30,000 - £34,000 Annual

Demonstrate our governance mechanisms, ensuring appropriate standards of performance, operational effectiveness, probity, safeguarding, risk management, safety, and equality are maintained.21. Ability to create insightful reports...

5 days ago seen See more...

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People who searched for Service Desk Team Leader jobs also searched for Services Technician, Site Service Engineer, Assistant Store Leader, Floor Team Member, Care Team, Customer Service Admin, Customer Service Expert, Passenger Service Agent, Customer Service Support, Accounting Services, Mental Health Services, It Service Delivery Manager, Client Services Account Manager, Customer Service Engineer, Customer Service Clerk, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

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There are open Service Desk Team Leader jobs in several cities including Bath, Southampton, Manchester, Oxford, Halstead, Southend-on-Sea, Frome, Worthing, West Malling, Maidstone, Chesterfield, Sittingbourne, Swindon, Cheltenham, Cambridge,

What companies are hiring for Service Desk Team Leader jobs?

The top companies hiring now for Service Desk Team Leader jobs are Bath Spa University - IT Services, Clearwater People Solutions, Clearwater People Solutions Ltd, Context Recruitment, Debbie Burbage Recruitment, eFinancialCareers, eTech Partners, GB Solutions, Global Technology Solutions Ltd., Gold Group, James Frank Associates, McCabe & Barton, Nasstar, Networx Recruitment, Norton Rose Fulbright LLP,

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