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Service Desk Team Leader jobs in England

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SERVICE DESK TEAM LEADER

Manage escalations from 1st/2nd Line Support. Oversee the ticket system (Jira). Identify and address training requirements promptly. Coach and lead technicians and apprentices. Provide hands-on technical support. Coordinate weeken...

CompanyIo Associates
AddressChippenham, Wiltshire
CategoryCustomer Service
Salary£30,000.00 - £36,577.14 a year
Job typePermanent | Full-time
Date Posted 2 weeks ago See detail

Service Desk Team Leader

Io Associates

Chippenham, Wiltshire

£30,000.00 - £36,577.14 a year

Manage escalations from 1st/2nd Line Support. Oversee the ticket system (Jira). Identify and address training requirements promptly. Coach and lead technicians and apprentices. Provide hands-on technical support. Coordinate weeken...

2 weeks ago seen See more...

Service Desk Team Leader

Lima Networks Ltd

Lancashire, England

£45,000 - £50,000 per annum

Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the fun...

2 weeks ago seen See more...

Technology Service Desk Team Leader

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

2 weeks ago seen See more...

Service Desk Team Leader

Leidos

Whiteley, Hampshire

Main point of contact for Service Desk Services, including:Ticket escalation.Support of Major Incidents (MI).Customer support.Liaison with internal and external teams.Problem Management.Adherence to SLOs for first time fix and inb...

2 weeks ago seen See more...

IT Service Desk Team Leader

Akkodis

Sunderland, Tyne and Wear

£30,000 - £34,000/annum

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

3 weeks ago seen See more...

Service Desk Team Leader

Hays Specialist Recruitment Limited

Dorset, England

£40,000 per annum

Competitive salary and bonus scheme. Company pension scheme. Life Assurance. Professional Subscriptions paid for. 24 days holiday (rising to 28) plus Bank Holidays. 2 fully paid volunteering days per year. Health benefits such as...

3 weeks ago seen See more...

Service Desk Team Leader

Hays Specialist Recruitment

Bournemouth, Dorset

£40,000.0 per year

Competitive salary and bonus scheme. Company pension scheme. Life Assurance. Professional Subscriptions paid for. 24 days holiday (rising to 28) plus Bank Holidays. 2 fully paid volunteering days per year. Health benefits such as...

3 weeks ago seen See more...

Service Desk Team Leader

Leidos Innovations Uk Limited

Whiteley, Hampshire

You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team.You will be a key point of contact for ini...

3 weeks ago seen See more...

IT Service Desk Team Leader

Austin Fraser

London, England

£40,000/annum

Previous experience working in a Service Desk, Desktop Support or similar role.. In-Depth knowledge of ITIL processes and procedures and strong understanding of the ITIL service life cycle. Good knowledge of Windows operating sys...

3 weeks ago seen See more...

Service Desk Team Leader

Allpoints Fibre

Reading, Berkshire

Maintenance of an IT Knowledge Base, detailing all tasks performed by 1st Line. Management and oversight of the 1st Line functions. Creation of user guides, which are to be published in a shared area for the business. Input into I...

4 weeks ago seen See more...

IT Service Desk Team Leader

Akkodis

Sunderland, Cumbria

30000.00 - 34000.00 GBP Annual

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

4 weeks ago seen See more...

Service Desk Team Leader

Akkodis

North East

£30,000 - £32,000 per annum

Lead and mentor a team of Service Desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the Service Desk, including ticket prioritization...

a month ago seen See more...

Service Desk Team Leader

Lima Networks Ltd

Manchester, Greater Manchester

45000.00 - 50000.00 GBP Annual

Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the fun...

2 months ago seen See more...

Estate Service Team Leader

Hl Services Ltd

London

£19.05/hour

Provide day-to-day leadership, line management and support for a team of Estate Services Operatives ensuring that they operate flexibly and effectively, and are oriented towards meeting the needs of residents and other customers....

a week ago seen

Accounts / Client Services Team Leader (Property) - North London

Bbl Property Recruitment

Radlett, Hertfordshire

£45,000 - £50,000/annum

Working predominantly home based (4 days per week), but reporting into a Borehamwood office base as required (1 day per week max). Managing the Accounts team which comprises 7 staff split between Credit Control, Cashiers and Accou...

a week ago seen See more...

Estate Service Team Leader

Team

Poplar, Greater London

£19.05/hour

Providing day-to-day leadership, line management and support for a team of Operatives ensuring that they operate flexibly and effectively, and are oriented towards meeting the needs of residents and other customers. Managing the w...

a week ago seen See more...

Support Services Team Leader

Olg Recruitment

Rushey Mead, Leicestershire

Complete any reports or paperwork associated with the role, including but not limited to, timesheets verification, absence records, annual leave information, stock order forms & Health & Safety audits. Undertake the rostering of s...

2 weeks ago seen See more...

Support Services Team Leader

Olg Recruitment

Bristol, England

Complete any reports or paperwork associated with the role, including but not limited to, timesheets verification, absence records, annual leave information, stock order forms & Health & Safety audits. Undertake the rostering of s...

2 weeks ago seen See more...

Customer Service Team Leader

Elevation Recruitment Group

Wakefield, West Yorkshire

£30,000 - £32,000/annum

Competitive salary up to 32,000 per annum. Opportunities for professional growth and development. A supportive and collaborative work environment. Company benefits package. Understand the full range of products in detail to a hig...

2 weeks ago seen See more...

IT Service Team Leader

Better Days Recruitment

Crawley, West Sussex

Competitive

Ideally you will have experience of working with or managing an external 3rd party vendor with 1st line service desk. You will enjoy mentoring, coaching and on occasions providing basic level end user training to internal team mem...

2 weeks ago seen See more...

Customer Service Team Leader

Affinity Water

Folkestone, Kent

Builds great business relationships with the people who report into them, identifies training/coaching needs and delivers to the team. Coach, lead and support the team to deliver a positive customer experience in an efficient and...

2 weeks ago seen See more...

Customer service Team Leader

The Portfolio Group

Manchester, Greater Manchester

£26,000 - £28,000 Annual

To ensure that all client service issues whether verbal or written are dealt with in line with our core values, ensuring all our clients are Health Assured advocates. Ensure all service issues are logged and resolved within both c...

2 weeks ago seen See more...

People Services Team Leader

Joseph Rowntree Foundation

North Yorkshire, England

£31,850 per annum

Leading teams in busy dynamic environments. Solid HR administration in a busy environment. Understanding of employment legislation. Microsoft Office applications, including Word, Excel, Outlook. Knowledge and use of HR software pa...

2 weeks ago seen See more...

Customer Service Team Leader

Thompson & Terry Recruitment

Oxfordshire, England

£28,000 - £32,000/annum

Experience of excelling within a Customer Service focused leadership role. A true passion for developing and supporting the growth of a team of Advisors. The confidence and professionalism to act as an escalation point to resolve...

2 weeks ago seen See more...

Team Leader - Day Service - Birkenhead

4Recruitment Services

Birkenhead, Merseyside

£22.61/hour

Working with adults with learning disabilities. Support the Day Care Service Manager in service delivery and staffing within a day care setting. Additionally, serve as the operational lead for all staffing and delivery needs at th...

2 weeks ago seen See more...

Customer service Team Leader

The Portfolio Group

Lancashire, England

£26,000 - £28,000 per annum, negotiable, OTE

To ensure that all client service issues whether verbal or written are dealt with in line with our core values, ensuring all our clients are Health Assured advocates. Ensure all service issues are logged and resolved within both c...

2 weeks ago seen See more...

Customer Service Team Leader

High Profile Resourcing Ltd

North Yorkshire, England

£24,000 - £27,000 per annum

To line supervise all the Customer Services and Administrative staff including planning of the rota, return to works, dealing with employee issues and day to day queries. Running the weekly departmental meetings and then feeding b...

2 weeks ago seen See more...

Customer Service Team Leader

Pure Resourcing Solutions

Brentwood, Essex

£28000 - £30000 per annum

Creating a booking spreadsheet from trackers for jobs due that month. Management of a tracker on system of data for property/construction clients. Running a small team of 3-4 call handlers, admin staff. Delegating daily admin task...

2 weeks ago seen See more...

Customer Service Team Leader

High Profile Resourcing Ltd

Selby, North Yorkshire

£24,000 - £27,000/annum + benefits

To line supervise all the Customer Services and Administrative staff including planning of the rota, return to works, dealing with employee issues and day to day queries. Running the weekly departmental meetings and then feeding b...

2 weeks ago seen See more...

Customer Service Team Leader

Elevation Recruitment Group

Bradford, West Yorkshire

£30,000 - £33,000 Annual

Your team will be responsible for managing all Customer Service interactions, ensuring resolution, and delivering an exceptional experience. You and your team will oversee administrative tasks within the purchase to pay function o...

2 weeks ago seen See more...

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What should I search to find Service Desk Team Leader jobs in England?

People who searched for Service Desk Team Leader jobs in England also searched for Service Manager, Clinical Team Lead, Customer Services Assistant, House Team Member, Service Desk Analyst, Mobile Service Technician, Cleaning Team Leader, Kitchen Team Leader, Support Services Manager, Customer Service Advisor, Team Member, Financial Services, Security Service, Service Desk Technician, Financial Services Audit, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in England

Security Officer, Vehicle Technician, Senior Manager, Assistant Manager, Service Support Manager, It Service Technician, Customer Service Team Manager, Service Desk Analyst, Customer Service Representative, Practice Manager, Senior Sales Manager, It Service Desk, Customer Assistance, Customer Services Advisor, Support Team Manager,

What are the top cities in England open Service Desk Team Leader jobs?

There are open Service Desk Team Leader jobs in several cities including Bath, Southampton, Manchester, Oxford, Halstead, Southend-on-Sea, Frome, Worthing, West Malling, Maidstone, Chesterfield, Sittingbourne, Swindon, Cheltenham, Northampton,

What companies are hiring for Service Desk Team Leader jobs in ?

The top companies hiring now for Service Desk Team Leader jobs are Bath Spa University - IT Services, Clearwater People Solutions, Clearwater People Solutions Ltd, Context Recruitment, Debbie Burbage Recruitment, eFinancialCareers, eTech Partners, GB Solutions, Global Technology Solutions Ltd., Gold Group, Golding Homes, Greencore, Head Resourcing, Holt Executive, iO Associates,

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