Service Desk Team Leader jobs in England

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IT SERVICE DESK TEAM LEADER

Previous experience working in a Service Desk, Desktop Support or similar role.. In-Depth knowledge of ITIL processes and procedures and strong understanding of the ITIL service life cycle. Good knowledge of Windows operating sys...

CompanyAustin Fraser
AddressLondon, England
CategoryCustomer Service
Salary£40,000/annum
Job typePermanent
Date Posted 17 hours ago See detail

IT Service Desk Team Leader New

Austin Fraser

London, England

£40,000/annum

Previous experience working in a Service Desk, Desktop Support or similar role.. In-Depth knowledge of ITIL processes and procedures and strong understanding of the ITIL service life cycle. Good knowledge of Windows operating sys...

Service Desk Team Leader

Allpoints Fibre

Reading, Berkshire

Maintenance of an IT Knowledge Base, detailing all tasks performed by 1st Line. Management and oversight of the 1st Line functions. Creation of user guides, which are to be published in a shared area for the business. Input into I...

IT Service Desk Team Leader

Akkodis

Sunderland, Cumbria

30000.00 - 34000.00 GBP Annual

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

Service Desk Team Lead New

Dcs Associates

Chippenham, Wiltshire

£33,000 - £38,000 a year

Escalation from 1st/2nd Line Support. Managing ticket system (Jira). Ensuring training needs are identified and acted upon in a timely manner. Coaching and managing technicians (and apprentices). Delivering hands on technical supp...

Customer Service Team Leader New

William Hill

Semington, Wiltshire

£25,182.99 a year

Leading and motivating a team of Customer Service Representatives. Coaching and development of your team. Maintaining high standards and ensuring the shop always looks the part (e.g., visual displays). Building relationships with...

Service Desk Team Leader

Akkodis

North East

£30,000 - £32,000 per annum

Lead and mentor a team of Service Desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the Service Desk, including ticket prioritization...

Service Desk Team Leader

Lima Networks Ltd

Manchester, Greater Manchester

45000.00 - 50000.00 GBP Annual

Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the fun...

Service Desk Team Leader - IT Service Management

Global Technology Solutions Ltd

Peterborough, Cambridgeshire

28000.00 - 34000.00 GBP Annual

Service Desk Team Leader Permanent Hampton, Peterborough, Cambridge GBP30,000 - GBP34,000 - Company benefits Monday to Friday - Standard office hoursThis role would suit someone who has experience working in a call centre environm...

Service Desk Team Leader

Norton Rose Fulbright

Newcastle upon Tyne, Tyne and Wear

Ensuring that your team rota is managed, and the appropriate number of staff are onsite at the prescribed times. Taking joint responsibility with the Service Desk Team Leader (Desktop Support and User Admin) in the absence of the...

IT Service Desk Team Leader

Recruitment Genius

London, England

Are you passionate about nurturing and inspiring a team of brilliant engineers immersed in cutting-edge cloud and security applications like Microsoft Modern Desktop and Azure? THE ROLE: This is an exciting key role within our com...

Customer Service Team Leader

The Recruitment Co

Lancashire, England

Our client are an independent SBU that is part of a global group - They are fast-paced, customer-centric company, and their goal is to create a driven workforce as this is the key to the success of the business.They want people wh...

IT Service Desk Leader

Gold Group

Oxfordshire, England

£34,000 - £35,000/annum

Annual professional and training development plan. Hybrid / flexible working. Accrue additional holidays after 2- and 5-years' service. Discretionary bonus' and a regular salary review. 20% shift allowance (included within quoted...

Customer Service Team Leader

Rthirteen Recruitment

Cambridgeshire, England

£27,000 - £32,000 per annum

Providing leadership, guidance & motivation to your team. Ensuring operational excellence & performance targets are achieved. Providing the team with feedback & helping team members develop their skills. Ensuring quality standards...

Service Team Leader

Skipton Building Society

Skipton, North Yorkshire

£33,000 to £33,000 per annum

Hours:35 hours per week to support department operating hours in Head OfficeClosing Date:Fri, 24 May 2024As a Customer Delivery Team Leader you will ensure the Societys values, customer vision and service proposition are effectiv...

Customer Service Team Leader

Reed

Brighton, Cornwall

£25,000 - £30,000 Annual

Job Type: Full-time, 9-Month Fixed Term Contract (FTC), with option to extend. Location: Peterborough. Salary: up to 30k. Manage team members' performance in line with company policies, expectations, and values. Ensure the team m...

Customer Service Team Leader.

The Recruitment Co

Greater Manchester, England

£26500.00 - £28500.00 per annum

Our client are an independent SBU that is part of a global group They are fast-paced, customer-centric company, and their goal is to create a driven workforce as this is the key to the success of the business.They want people wh...

Customer Service & Admin Team Leader

Advancing People

Bradford, West Yorkshire

£33,000/annum

Lead a team to handle all Customer Service contacts through to resolution providing a great customer experience for the UK business. You and your team will handle administrative services in the O2C and P2P functions for ISSC custo...

Support Services Team Leader

Adecco

Surrey, England

£25,345 per annum

Some of your time will consist of planning and allocating work and checking that all duties have been carried out correctly and to the required standard. Key Responsibilities* Complete any reports or paperwork associated with the...

Customer Service Team Leader

Tulip Recruitment

Hampshire, England

£27,000 - £27,885 per annum

Determine, plan and direct work flow with the phone team daily. Analyse work flow issues and implement workable solutions. Conduct staff 1-1 Meetings (support, informal, appraisals, RTW etc.) and reporting to Operations Manager. P...

IT Service Desk Team Lead

Eteach Uk Limited

London, England

Not specified

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country.We have a reputati...

Support Services Team Leader

Admin And Secretarial

Dorking, Surrey

£25,344.67/Year

We have a great opportunity for a Support Services Team Leader to join our client based in Dorking. Ensuring that you are on hand and there to support our colleagues and customers where required.This is a varied role, which requir...

Site Services Team Leader

Greggs

Longbenton, Tyne and Wear

£24,018

Competitive pay 4.2 weeks annual leave, pro-rated, increasing with service, plus bank holidays Colleague discount, up to 50% off our own-produced products Paid breaks Free hot drinks while on a shift break Profit share: We...

Customer Service Team Leader

Regen Solutions Ltd

Loughton, Essex

£30,000 - £34,000 Annual

Demonstrate our governance mechanisms, ensuring appropriate standards of performance, operational effectiveness, probity, safeguarding, risk management, safety, and equality are maintained.21. Ability to create insightful reports...

Customer Service Team Leader

Residential Management Group Ltd

Northwich, Cheshire

Competitive

25 days annual leave, plus Bank Holidays and never work your birthday!, plus 2 paid volunteering days per year. Opportunity Ability to accrue additional holidays (subject to criteria). Free On-site Parking. Free Healthcare cashbac...

Customer Service Team Leader

Reed Insurance

East Sussex, England

£25,000 - £30,000 per annum, inc benefits

Job Type: Full-time, 9-Month Fixed Term Contract (FTC), with option to extend. Location: Peterborough. Salary: up to 30k. Manage team members performance in line with company policies, expectations, and values. Ensure the team m...

Customer Service Team Leader

Reed Insurance

East Sussex, England

£25,000 - £30,000 per annum, inc benefits

Job Type: Full-time, 9-Month Fixed Term Contract (FTC), with option to extend. Location: Peterborough. Salary: up to 30k. Manage team members performance in line with company policies, expectations, and values. Ensure the team m...

Customer Service Team Leader

Reed Insurance

Cambridgeshire, England

£25,000 - £30,000 per annum, inc benefits

Job Type: Full-time, 9-Month Fixed Term Contract (FTC), with option to extend. Location: Peterborough. Salary: up to 30k. Manage team members performance in line with company policies, expectations, and values. Ensure the team m...

Logistics Services Team Leader

Mbda

Hertfordshire, England

Competitive salary

Experience in a Supervisory role, ideally within a Stores Environment, including the co-ordination of resources to meet a demand. While not essential, it would be beneficial to have an in depth knowledge of Stores processes. Prove...

Customer Service Team Leader

William Hill

Liverpool, Merseyside

£25,182.99 a year

Leading and motivating a team of Customer Service Representatives. Coaching and development of your team. Maintaining high standards and ensuring the shop always looks the part (e.g., visual displays). Building relationships with...

Service Team Leader

Ngenium

Theale, Somerset

£60,000 - £65,000/annum

Coordinate and supervise Preventative Maintenance activities to ensure timely completion. Attain service metrics and operational goals set by the service department. Uphold and enhance customer satisfaction, service quality, produ...