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Service Desk Team jobs in England

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SERVICE DESK TEAM LEADER

Manage escalations from 1st/2nd Line Support. Oversee the ticket system (Jira). Identify and address training requirements promptly. Coach and lead technicians and apprentices. Provide hands-on technical support. Coordinate weeken...

CompanyIo Associates
AddressChippenham, Wiltshire
CategoryCustomer Service
Salary£30,000.00 - £36,577.14 a year
Job typePermanent | Full-time
Date Posted 2 weeks ago See detail

Service Desk Team Leader

Io Associates

Chippenham, Wiltshire

£30,000.00 - £36,577.14 a year

Manage escalations from 1st/2nd Line Support. Oversee the ticket system (Jira). Identify and address training requirements promptly. Coach and lead technicians and apprentices. Provide hands-on technical support. Coordinate weeken...

2 weeks ago seen See more...

Service Desk Team Leader

Lima Networks Ltd

Lancashire, England

£45,000 - £50,000 per annum

Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the fun...

2 weeks ago seen See more...

Technology Service Desk Team Leader

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

2 weeks ago seen See more...

Service Desk Team Leader

Leidos

Whiteley, Hampshire

Main point of contact for Service Desk Services, including:Ticket escalation.Support of Major Incidents (MI).Customer support.Liaison with internal and external teams.Problem Management.Adherence to SLOs for first time fix and inb...

2 weeks ago seen See more...

IT Service Desk Team Leader

Akkodis

Sunderland, Tyne and Wear

£30,000 - £34,000/annum

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

2 weeks ago seen See more...

Service Desk Team Leader

Hays Specialist Recruitment Limited

Dorset, England

£40,000 per annum

Competitive salary and bonus scheme. Company pension scheme. Life Assurance. Professional Subscriptions paid for. 24 days holiday (rising to 28) plus Bank Holidays. 2 fully paid volunteering days per year. Health benefits such as...

2 weeks ago seen See more...

Service Desk Team Leader

Hays Specialist Recruitment

Bournemouth, Dorset

£40,000.0 per year

Competitive salary and bonus scheme. Company pension scheme. Life Assurance. Professional Subscriptions paid for. 24 days holiday (rising to 28) plus Bank Holidays. 2 fully paid volunteering days per year. Health benefits such as...

2 weeks ago seen See more...

Service Desk Team Leader

Leidos Innovations Uk Limited

Whiteley, Hampshire

You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team.You will be a key point of contact for ini...

2 weeks ago seen See more...

Service Desk Team Lead £45k DOE Bonus Stoke

Oscar Technology

Staffordshire, England

£35,000 - £45,000 per annum

ITIL. Strong Service Desk Experience (Management experience not essential but advantageous). Technical Knowledge In These Areas: VMware - vSphere, vSAN, vCenter.Windows Server.Office 365.Endpoint Management.General Networking - LA...

2 weeks ago seen See more...

Service Desk Team Lead

Dcs Associates

Chippenham, Wiltshire

£33,000 - £38,000 a year

Escalation from 1st/2nd Line Support. Managing ticket system (Jira). Ensuring training needs are identified and acted upon in a timely manner. Coaching and managing technicians (and apprentices). Delivering hands on technical supp...

2 weeks ago seen See more...

IT Service Desk Team Leader

Austin Fraser

London, England

£40,000/annum

Previous experience working in a Service Desk, Desktop Support or similar role.. In-Depth knowledge of ITIL processes and procedures and strong understanding of the ITIL service life cycle. Good knowledge of Windows operating sys...

3 weeks ago seen See more...

IT Service Desk Team Lead

Eteach Uk Limited

London, England

Not specified

West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country.We have a reputati...

3 weeks ago seen See more...

Service Desk Team Leader

Allpoints Fibre

Reading, Berkshire

Maintenance of an IT Knowledge Base, detailing all tasks performed by 1st Line. Management and oversight of the 1st Line functions. Creation of user guides, which are to be published in a shared area for the business. Input into I...

3 weeks ago seen See more...

IT Service Desk Team Leader

Akkodis

Sunderland, Cumbria

30000.00 - 34000.00 GBP Annual

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

4 weeks ago seen See more...

Service Desk Team Leader

Akkodis

North East

£30,000 - £32,000 per annum

Lead and mentor a team of Service Desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the Service Desk, including ticket prioritization...

a month ago seen See more...

Service Desk Team Leader

Lima Networks Ltd

Manchester, Greater Manchester

45000.00 - 50000.00 GBP Annual

Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the fun...

2 months ago seen See more...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

2 days ago seen See more...

Lambeth - Children Services Team Manager (LAC)

Pertemps

Lambeth, Greater London

£44.50 Per Hour

A Dedicated consultant who has access to all roles across the UK and is available for you to speak to. An easy registration process (all done online). Referral schemes and incentives. Ongoing compliance managed for you. Prompt and...

3 days ago seen See more...

Service Desk Architect - DV Cleared - Basingstoke

Cloud & Infrastructure

Basingstoke, Hampshire

Working with stakeholders to analyse requirements, negotiate and bring consensus. Working with business IT infrastructures and the Service Desks required to manage them efficiently, particularly CA Service Desk. Workingwith sensit...

3 days ago seen See more...

1st Line Service Desk Support Analyst - Nottingham

Cloud & Infrastructure

Nottingham, Nottinghamshire

Strong communication, empathy, courteous and polite, excellent telephone manner, stakeholder engagement. Excellent verbal, listening and written communication expertise. An exceptional Service Ethic. Attention to detail, problem i...

3 days ago seen See more...

Estate Service Team Leader

Hl Services Ltd

London

£19.05/hour

Provide day-to-day leadership, line management and support for a team of Estate Services Operatives ensuring that they operate flexibly and effectively, and are oriented towards meeting the needs of residents and other customers....

5 days ago seen

Accounts / Client Services Team Leader (Property) - North London

Bbl Property Recruitment

Radlett, Hertfordshire

£45,000 - £50,000/annum

Working predominantly home based (4 days per week), but reporting into a Borehamwood office base as required (1 day per week max). Managing the Accounts team which comprises 7 staff split between Credit Control, Cashiers and Accou...

5 days ago seen See more...

Estate Service Team Leader

Team

Poplar, Greater London

£19.05/hour

Providing day-to-day leadership, line management and support for a team of Operatives ensuring that they operate flexibly and effectively, and are oriented towards meeting the needs of residents and other customers. Managing the w...

6 days ago seen See more...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

a week ago seen See more...

Digital Service Desk Assistant

Brown & Brown

Poole, Dorset

To be the first line of support and point of contact for the Digital Team and the user. To assist the Digital Products Lead Developer in the management of the Service Desk system ensuring tickets/tasks are prioritised correctly an...

a week ago seen See more...

Service Team Administrator

Anderson Recruitment Ltd

Barnwood, Gloucestershire

£26,000/annum

If you're seeking an opportunity to grow professionally while making a difference this is the perfect position for you!Our client based in Barnwood, Gloucester is dedicated to fostering a culture built on teamwork, development, an...

a week ago seen See more...

Support Services Team Leader

Olg Recruitment

Rushey Mead, Leicestershire

Complete any reports or paperwork associated with the role, including but not limited to, timesheets verification, absence records, annual leave information, stock order forms & Health & Safety audits. Undertake the rostering of s...

a week ago seen See more...

Support Services Team Leader

Olg Recruitment

Bristol, England

Complete any reports or paperwork associated with the role, including but not limited to, timesheets verification, absence records, annual leave information, stock order forms & Health & Safety audits. Undertake the rostering of s...

a week ago seen See more...

Customer Service Team Leader

Elevation Recruitment Group

Wakefield, West Yorkshire

£30,000 - £32,000/annum

Competitive salary up to 32,000 per annum. Opportunities for professional growth and development. A supportive and collaborative work environment. Company benefits package. Understand the full range of products in detail to a hig...

a week ago seen See more...

2nd Line Service Desk Technician

Better Days Recruitment

Brighton, East Sussex

Competitive

A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing S...

a week ago seen See more...

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What should I search to find Service Desk Team jobs in England?

People who searched for Service Desk Team jobs in England also searched for Service Manager, Clinical Team Lead, Customer Services Assistant, House Team Member, Service Desk Analyst, Mobile Service Technician, Cleaning Team Leader, Kitchen Team Leader, Support Services Manager, Customer Service Advisor, Team Member, Financial Services, Security Service, Service Desk Technician, Financial Services Audit, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in England

Security Officer, Vehicle Technician, Senior Manager, Assistant Manager, Service Support Manager, It Service Technician, Customer Service Team Manager, Service Desk Analyst, Customer Service Representative, Practice Manager, Customer Care Specialist, Customer Advisor, It Support, Customer Relations Manager, Service Desk Engineer,

What are the top cities in England open Service Desk Team jobs?

There are open Service Desk Team jobs in several cities including Lichfield, Northampton, Nottingham, Solihull, London, Dartford, Cheltenham, North Shields, Peterborough, Kingston upon Hull, Daventry,

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