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SUPPORT ANALYST

Manage the support of customer issues using the company ITSM tool, JIRA. Investigate incidents related to the products which may require the use of Microsoft SQL. Use initiative to process and prioritise faults according to incide...

CompanySystem C
AddressLeeds, West Yorkshire
CategoryCustomer Service
Job typeFull time
Date Posted 3 days ago See detail

Support Analyst

System C

Leeds, West Yorkshire

Manage the support of customer issues using the company ITSM tool, JIRA. Investigate incidents related to the products which may require the use of Microsoft SQL. Use initiative to process and prioritise faults according to incide...

Support Analyst

System C

Oxford, Oxfordshire

Manage the support of customer issues using the company ITSM tool, JIRA. Investigate incidents related to the products which may require the use of Microsoft SQL. Use initiative to process and prioritise faults according to incide...

Support Analyst

System C

Liverpool, Merseyside

Manage the support of customer issues using the company ITSM tool, JIRA. Investigate incidents related to the products which may require the use of Microsoft SQL. Use initiative to process and prioritise faults according to incide...

Application Support Analyst

Babcock

Bristol, England

Negotiable

Problem management (providing workarounds for users and undertaking root cause analysis). Contributing to the provision of service management reporting requirements. New account set up, password resets and licence management. Data...

Application Support Analyst - JavaScript / CRM

Ashdown Group

Northamptonshire, England

£35,000

Creating & managing users & permissions Managing CRM Best Practice processes Reviewing functionality & business processes to identify any areas of improvement Working withJavaScript CRM Widgets CRM integration, customisation &...

D365 F&O Systems Support Analyst - c.50k - Remote

Akkodis

Homeworking

50000.00 - 400000.00 GBP Annual

Provide application support and guidance for users of the D365 F&O / CE system. Developing user guides, training materials, and SOPs for D365 F&O processes. Identify system improvements and ways to increase efficiency opportunitie...

D365 F&O Systems Support Analyst - c.50k - Remote

Akkodis

Lancashire, England

£50,000 - £400,000 per annum, inc benefits

Provide application support and guidance for users of the D365 F&O / CE system. Developing user guides, training materials, and SOPs for D365 F&O processes. Identify system improvements and ways to increase efficiency opportunitie...

Application Support Analyst - OUTSIDE IR35

Sanderson

South East

ITIL V4. Condeco (Desirable). Azure Virtual desktop (Desirable). MailManager (Desirable). D365 Sales (Desirable)....

Dynamics CRM/ D365 CE Systems Support Analyst

Nigel Frank International

South East

£50,000 - £55,000 per annum

Fantastic exposure to Dynamics 365 CE/ PP, with a range of interesting projects planned. Attractive base salary & benefits package. Certified Microsoft training/ development opportunities. Regular company events/ team meet ups/ in...

Dynamics 365 F&O Systems Support Analyst - 2nd Line

Akkodis

West Midlands, England

£35,000 - £50,000 per annum

Provide application support and guidance for users of the D365 F&O / CE system. Developing user guides, training materials, and SOPs for D365 F&O processes. Identify system improvements and ways to increase efficiency opportunitie...

Technology Support Analyst - International Law Firm!

Ryder Reid Legal Limited

London, England

Negotiable

Ryder Reid Legal is looking to recruit a talented and focused Technology Support Analyst to join one of our prestigious, International Law Firm clients on a permanent basis at their stunning London offices. Our client, who special...

IT Support Analyst - 1st / 2nd Line

Akkodis

South East

£25,000 - £30,000 per annum

Deliver exceptional technical support to end users, resolving hardware, software, and network issues promptly and effectively. Manage and maintain Microsoft 365 suite, including Exchange Online, SharePoint, and Teams, ensuring opt...

Lead Digital Support Analyst

Lincolnshire Housing Partnership

Grimsby, Lincolnshire

£40,694 plus some great benefits

An employee wellbeing package worth up to 1200 annually through our benefits partner Westfield Health. Discounted Shopping Vouchers through Westfield Health. Opportunities to learn new skills and knowledge through our fantastic c...

Customer Support Analyst Apprentice

Qa Ltd

South Yorkshire, England

£20,000 - £22,000 per annum

Collaborate with senior architects, project managers, and other stakeholders to understand client requirements and objectives. Assist in the design and development of comprehensive solutions that align with client needs and indust...

Desktop Support Analyst

Reed

South East

£29,000 - £35,000 per annum, inc benefits

Windows 10. AD (High Level). Office 365. Account Creation Windows 7&10 Microsoft. Mobile devices - Intune or another MDM. Desirable. Windows Server 2012/2016,. Virtualisation. IP Networks, switches & Cabling....

Operations Support Analyst / Finance Assistant

Ventula Consulting Limited

Hertfordshire, England

£20.00 - £25.00 per hour

Ensure the companies Vendors are set-up correctly within their payment systems. Invoices are received and processes. Order placing to the vendors; working withProcurement Card (P-card) or Purchase Request / Invoice. Keep track of...

customer support analyst

Dynamite Recruitment

Southampton, Hampshire

Competitive

To troubleshoot and resolve complex issues and escalations. Acting as a first point of contact for customer calls. Use the internal system to log and update calls. To support with software related issues. Providing regular updates...

Application Support Analyst

Michael Page Technology

Lancashire, England

£38,000 - £42,000 per annum

Manage and maintain key business applications. Provide effective technical support to users. Ensure timely updates and patches of software. Contribute to process improvements. Analyse system issues and provide solutions. Work coll...

Helpdesk support analyst

Hays Specialist Recruitment Limited

Hampshire, England

£30,000 - £32,000 per annum

2 years + experience in technical Helpdesk support role. Technical skills in SQL and database management. (preferred). Good understanding of Payment systems & Processes (preferred). Working knowledge of Windows operating systems f...

Support Analyst, Service Desk, 1st line, COR5693

Corriculo Ltd

Hertfordshire, England

£18,000 - £25,000 per annum

20 days' holiday. On-call allowance. Amazing opportunities for training and progression. Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner. Experience with a variety...

Associate, Production Services Application Support Analyst II

Efinancialcareers

Lancashire, England

Competitive salary

Work closely with the Bank of New York Mellon Execution Services business and technology development teams to administer and support trading applications and workflows across asset classes. Build, manage and cultivate relationship...

SAP Support Analyst - FI/CO

Greenfield I T Recruitment

Clwyd

£50,000 - £60,000 per annum, inc benefits

5+ years of SAP experience supporting FI/CO, including customisation & implementation. Hands-on experience with SAP S/4 Finance is highly desirable. 5 years end-user experience in one or more of the following areas - financial acc...

Customer Support Analyst

Specialist Recruit

Berkshire, England

£25,000 - £28,000 per annum

To deal directly with customers either by telephone, e-mail or via video calls. To respond promptly to customer enquiries and requests on tickets that will be logged through Hubspot, our CRM tool. To handle and resolve customer co...

Application Support Analyst

Bristow Holland Ltd

Colchester, Essex

35000.00 - 50000.00 GBP Annual + Offering 50% remote work

Application or Software support experience. SQL or Oracle database. Microsoft operating systems. ERP or CRM system experience. Power BI or Crystal reporting. Office 365. Azure / AWS....

IT Support Analyst - hybrid working

Ashdown Group

South East

Working closely with the IT director this role will enable you to develop your IT skills in a professional corporate environment, to maintain and deliver a high-quality IT service to staff. You will be the first point of contact f...

Solution Support Analyst

Aqa Education

Lancashire, England

£36,500 - £40,400 per annum, inc benefits

General understanding of the typical IT-enabled departmental environment. Able to analyse and to present quality and MI along with improvements. Good working knowledge of standard Microsoft Office suite desirable. ITIL qualificati...

Application Support Analyst

Bristow Holland

Essex, England

£35,000 - £50,000 per annum

Application or Software support experience. SQL or Oracle database. Microsoft operating systems. ERP or CRM system experience. Power BI or Crystal reporting. Office 365. Azure / AWS....

Technical Support Analyst - 3 months - Liverpool

Opus Recruitment Solutions Ltd

Merseyside, England

£230.00 per day

Good understanding of best practice frameworks e.g., ITIL. The ability to understand standards and regulations and identify how this could impact IS Technical Services. Possesses a good knowledge of IT infrastructure (e.g., deskto...

Finance Support Analyst - Insurance

Residential Management Group

Northwich, Cheshire

23500.00 - 25000.00 GBP Annual

A good understanding of a Chart of Accounts, Profit & Loss, Balance Sheet & Cashflow statements and their interpretationGood communication skills phone, email and video conferencing (we use Microsoft Teams), with both internal and...

macOS IT Support Analyst

Eligo Recruitment

South East

£35,000 - £40,000 per annum

Respond promptly and courteously to technical issues, ensuring every user feels supported. Set up new user accounts and hardware, following the latest best practices. Provide remote support to global offices and users. Keep record...