Support Analyst jobs in Birmingham, West Midlands

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TECHNICAL SUPPORT ANALYST (REMOTE)

Analysis of customer reported issues against our SaaS application in order to clearly state the impact of the issue and the need of the customer. Information gathering, in-depth technical research (In-App logging, Azure Platform T...

CompanyAprimo Llc
AddressBirmingham, West Midlands
CategoryIT
SalaryFull-time
Date Posted 2 months ago See detail

Technical Support Analyst (Remote)

Aprimo Llc

Birmingham, West Midlands

Full-time

Analysis of customer reported issues against our SaaS application in order to clearly state the impact of the issue and the need of the customer. Information gathering, in-depth technical research (In-App logging, Azure Platform T...

Graduate Support Analyst

Acturis Ltd

Birmingham, West Midlands

Solving system and user problems. Resolving all questions and issues relating to the Acturis system. Advising customers on system functionality. Helping customer to configure Acturis to meet their needs. Identifying and gathering...