Technical Service Desk jobs in West Midlands

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SERVICE DESK ENGINEERS – 1ST & 2ND LINE | AKKODIS

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

CompanyAkkodis
AddressStaffordshire, England
CategoryCustomer Service
Job typePermanent
Date Posted 18 hours ago See detail

Service Desk Engineers – 1st & 2nd Line | Akkodis New

Akkodis

Staffordshire, England

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

IT Service Desk Supervisor

Imt Resourcing Solutions

Worcestershire, England

£25,826 - £35,000/annum

Supervise and provide direction, coaching, and training to IT Service Desk staff. Deputise for the IT Service Desk Team Leader as needed. Ensure all support requests are logged accurately and resolved within SLA timescales. Provid...

IT Service Desk Analyst

Poundland

West Midlands, England

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Provide courteous, professional, and efficient support to end-users, ensuring high levels of customer satisfaction...

IT Service Desk Manager

Spectrum It Recruitment

Staffordshire, England

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

Technical Customer Service Advisor New

Logic Resourcing Ltd

Stone, Staffordshire

Competitive

A supportive and collaborative work environment. Hybrid working: 2 days per week working from home. Mon - Friday working (No weekends). The chance to work for a family-owned business, with a company culture built trust and a great...

Technical Director of Planning Services (Minerals and Waste)

Wasterecruit Ltd

Atherstone, Warwickshire

Previous consultancy experience. Previous experience working in Minerals and Waste planning. RTPI membership. Experience in project management, budgeting and financial control. Strong leadership and communication skills. Business...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

IT Service Desk - Logistics Team Lead

Lynx Recruitment Ltd

Marlow, Herefordshire

Up to GBP38k + GBP3k bonus

IT Service Desk - Logistics Team Lead Marlow - 2 days per week in the office Up to GBP38,000 + GBP3,000 bonus Lynx are partnered with a lead Infrastructure & IT Services provider to help them find a Service DeskTeam Lead with exp...

IT Service Desk Manager

Spectrum It Recruitment

Stafford, Staffordshire

£37000 - £40000 per annum

ITIL V4 certification. JIRA. 1+ years' experience as a Service Desk Manager. Strong knowledge of IT systems, Networks, and software applications. O365 products such as SharePoint and Teams....

IT Service Desk Analyst

Ninetech

West Midlands, England

£20,000 - £24,000 per annum

Provide 1st line technical support to clients via phone, email, and remote assistance tools. Log and prioritize incidents and service requests using our ticketing system. Troubleshoot and resolve hardware, software, and network is...

Technical Services and Compliance Administrator

Eco2Solar

Kidderminster, Worcestershire

24000.00 GBP Annual

Location: Summerfield House, Kidderminster - WorcestershireContract Type: Permanent/ Full timeSalary: GBP24,000 - GBP25,000 FTE plus benefits, depending on experienceHours: Monday-Friday 8.30am to 5.30pm...

Group Service and Technical Reporting Analyst

Dekra Automotive Ltd

Bradwell, Staffordshire

Design, develop and manage reports, dashboards and data visualisations in a BI tool. Export, combine and cleanse data from various sources in order to be visually represented in a BI tool. Work with key stakeholders/business owner...

Technical Services Manager

Adecco

West Midlands, England

£35,000 - £40,000 per annum

Working safely, wearing the correct PPE, reporting accidents & near misses. Internal Auditing: Quality Management System, Prerequisite Programs. Lead service audits, Hallal Kosher and organic. Manage raw materials & Supplier verif...

Service Desk Engineer

Ser Limited

Birmingham, West Midlands

£27,000 - £30,000/annum

Answering incoming calls on the Service Desk. Providing telephone/remote assistance in resolving cases. Supporting in the areas of IT, Connectivity and UC. Pre-configuration of small projects. Ensuring customer is kept up to date...

IT Service Desk Analyst

Michael Page

Birmingham, West Midlands

£22,500 - £27,500/annum Corporate Benefits

The client are one of Michael Page's long-standing partners within the Legal sector, and a global brand that are a true leader within their industry. You will be joining a business with a fantastic, award-winning reputation, known...

Service Desk Engineers - 1st & 2nd Line

Akkodis

Stoke-on-Trent, Staffordshire

25000.00 - 35000.00 GBP Annual + bonus

Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and...

Technical Services Manager

Adecco

Tipton, West Midlands

35000.00 - 40000.00 GBP Annual

Working safely, wearing the correct PPE, reporting accidents & near misses. Internal Auditing: Quality Management System, Prerequisite Programs. Lead service audits, Hallal Kosher and organic. Manage raw materials & Supplier verif...

Technical Service Coordinator.

Kcgroup

West Midlands, England

Deal with incoming enquires from customers promptly and in a professional manner. Manage the delivery of the quotation, sales, and invoicing processes. Prepare spare parts lists. Understanding technical drawings and part specifica...

Technical Services Manager

The Recruitment Group

Walsall, West Midlands

£40,000 - £45,000/annum

Drive the customers best practice food production standards and technical standards taking into consideration the commercial challenges of the business.Direct reports Technical services team Key InterfacesIndirect reports...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

Technical Services Manager NHS

Fusion People Ltd

Sandwell, West Midlands

£55,000 - £60,000/annum

HTM-02 Authorised Persons for Medical Gas Pipelines Systems (MGPS). HTM-03 Authorised Persons for specialist Ventilations Systems. HTM-06-(02)(03) Authorised Persons for LV and HV. Authorised Persons for Mechanical Systems. BOAS S...

Technical Services Coordinator

Kate+Co

West Midlands, England

£29,000 per annum

Deal with incoming enquires from customers promptly and in a professional manner. Manage the delivery of the quotation, sales, and invoicing processes. Prepare spare parts lists. Handle complaints and provide appropriate solutions...

Technology Service Desk Team Leader

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

IT Service Desk Apprentice

Paragon Banking Group Plc

Solihull, West Midlands

Not Specified

Respond positively and professionally to end user calls, e-mails or raised tickets. Manage user administration at the desktop within limits of security policies Managing of ticket queues to ensure all work is carried out in a tim...

Service Desk Technician

Talentspa Recuitment

Blythe Bridge, Staffordshire

£30,000 to £30,000 per annum

We are on the lookout for an enthusiastic Service Desk Technician to join our bustling team in Blythe Bridge!As a Service Desk Technician, you will be the linchpin in our support structure, serving as the primary contact for all u...

2nd Line Service Desk Engineer

Searchability

West Midlands, England

Group Life Assurance (after 1 years' service). Employee Bonus Scheme. Health Cash Plan. Salary Exchange workplace pension employer 4% / employee minimum 5%. MyStaff Shop - Extensive Retailer Discounts and Wellbeing Centre. Access...

IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

Service Desk Analyst

Adria Solutions

West Midlands, England

Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution....

Technical Service Architect Up to £70k DOE Staffordshire

Oscar Technology

West Midlands, England

£65,000 - £70,000 per annum

5 years of experience in a Service Management, Delivery or Engineering role. Excellent understanding of ITIL Frameworks. Understanding of General Business Principles and Business Economics. Experience in a Defence setting (No esse...

Service Desk Team Lead £45k DOE Bonus Stoke

Oscar Technology

Staffordshire, England

£35,000 - £45,000 per annum

ITIL. Strong Service Desk Experience (Management experience not essential but advantageous). Technical Knowledge In These Areas: VMware - vSphere, vSAN, vCenter.Windows Server.Office 365.Endpoint Management.General Networking - LA...