Technical Services Analyst jobs in West Midlands

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IT SERVICE DESK TECHNICAL SUPPORT ANALYST

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

CompanyUniversity Of Birmingham - It Services
AddressBirmingham, West Midlands
CategoryCustomer Service
Salary5
Job typeFull Time
Date Posted 2 weeks ago See detail

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

Service Analyst

Experis It

Telford, Shropshire

Competitive

Support the Service Delivery Manager with internal/external Service Reviews and CPRF meetings; input to attribution arbitration and SLA Service Overview Document reviews.Ensure management of Incidents & Problems, including early t...

Customer Service Analyst

Entech Technical Solutions Limited

Solihull, West Midlands

£13 - £17/hour

Salesforce Exp. Good Excel, data corroboration skills. Power BI experience....

Technical Services Manager NHS

Fusion People Ltd

Sandwell, West Midlands

£55,000 - £60,000/annum

HTM-02 Authorised Persons for Medical Gas Pipelines Systems (MGPS). HTM-03 Authorised Persons for specialist Ventilations Systems. HTM-06-(02)(03) Authorised Persons for LV and HV. Authorised Persons for Mechanical Systems. BOAS S...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

Technical Services Coordinator

Kate+Co

West Midlands, England

£29,000 per annum

Deal with incoming enquires from customers promptly and in a professional manner. Manage the delivery of the quotation, sales, and invoicing processes. Prepare spare parts lists. Handle complaints and provide appropriate solutions...

Technical Service Architect Up to £70k DOE Staffordshire

Oscar Technology

West Midlands, England

£65,000 - £70,000 per annum

5 years of experience in a Service Management, Delivery or Engineering role. Excellent understanding of ITIL Frameworks. Understanding of General Business Principles and Business Economics. Experience in a Defence setting (No esse...

Technical Services Manager NHS

Fusion People Ltd

West Midlands, England

£55,000 - £60,000 per annum

HTM-02 Authorised Persons for Medical Gas Pipelines Systems (MGPS). HTM-03 Authorised Persons for specialist Ventilations Systems. HTM-06-(02)(03) Authorised Persons for LV and HV. Authorised Persons for Mechanical Systems. BOAS S...

Engineering Technical Analyst

Solid People

Worcestershire, England

£31,500 - £42,000 per annum

Create cost effective designs by integration of common parts and optimisation of geometry/thicknesses. Producing 3D models for analysis. Verification of designs by calculations and/or FEA/CFD. New product development & enhancement...

Customer Service Specialist (Engineering / Technical)

Rise Technical Recruitment

Worcestershire, England

£26,000 - £33,000/annum

Customer Service Specialist (Engineering / Technical)26,000 - 33,000 + Industry Training + Career Progression + 29 Days HolidayOffice based, commutable from Malvern, Tewksbury, Worcester, Herefordshire, Pershore, Ledbury, Evesha...

Service Transition Analyst / Manager / Consultant

Akkodis

West Midlands, England

£500.00 - £650.00 per day

Strong Service Transition. ITIL Certified. Experience on a Datacentre / Cloud / Azure Exit / Migration - programme involves moving to a multi supplier environment and insourcing/outsourcing. Defining Criteria for Midrange, Azure,...

IT Service Desk Analyst

Tarmac Trading Limited

Solihull, West Midlands

£23,694 to £30,029 per year

Actively promote safe and healthy ways of working across Tarmac. Ensure direct and indirect reports are fully conversant with the Companys health and safety policies and are operating according to defined safe working practices a...

Service Desk Analyst

Adria Solutions

West Midlands, England

Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue resolution....

Service Desk Analyst

Glide.uk

Birmingham, West Midlands

£24,500 a year

Acting as the first point of contact for Glide customers, responding positively, professionally and with empathy. Responding to customer incidents and requests, via telephone, email, live chat and social media, providing triage an...

Service Desk Analyst

Pertemps Coventry

Meriden, West Midlands

£24,000 - 26,000 - Annum

We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and the...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

Transitional Service Arrangement Analyst/ PMO

Pontoon

West Midlands, England

Salary negotiable

Location Hybrid Min 3 days Office Warwick Day Rate up to 600 Umbrella Duration 6 Months Description: Accountable for tracking the status, milestones and deliverables for all the TSA Services and portfolio delivery in order to pr...

IT Technical Support Analyst - Leamington Spa, Warwickshire

Cloud & Infrastructure

Warwickshire, England

Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications. Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution. Windows Server Support & Configuration...

Telematics Service Desk Analyst

Msx International Limited

Gaydon, Warwickshire

£24,000 - £25,000/annum

Become an expert in the Connected Car Technologies. Oversee Global markets such as UK, USA, China, EU and Russia. Case Management; incident management, technical/hierarchal escalations, ticket handling. Investigations; product kno...

Business Central Technical Support Analyst

Anderson Scott Solutions Ltd

West Midlands, England

£35,000 - £38,000 per annum

Investigate and troubleshoot technical issues related to Microsoft Dynamics Business Applications. Provide first-line support to clients, ensuring timely and accurate resolution of issues. Collaborate with the support team to docu...

Service Desk Analyst

Gold Group

Swindon, Staffordshire

Competitive

Serving as the initial point of contact for both external and internal customers, offering user support. Ensuring timely and professional responses to all communications, whether via the Desk, phone calls, emails, etc. Handling su...

Technical Business Analyst

Crimson Limited

Walsall, West Midlands

£35000 - £40000 per annum

Rate: 35000 - 40000 per annum. Location: Walsall, England. Type: Permanent. Industry: IT. Recruiter: Crimson Limited. Contact: Lucy Morgan. Tel: 01675 466 477. Email: to view click here Posted: 2024-04-25 11:30:24 -. View all Jo...

ITIL Service Management Analyst

Morgan Hunt Recruitment

West Midlands, England

£40,000 - £40,001 per annum

Elevate problem management processes by leveraging our new ITSM toolset, ServiceNow, while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enha...

IT Service Delivery Analyst

Poundland

West Midlands, England

Competitive salary

Contribute to the evolution of the Poundland IT strategy by sharing ideas, piloting new solutions, improving processes and educating colleagues from across the organisation. Assist the SDMs as a key point of contact for suppliers,...

Tier 1 - IT Service Desk Analyst

Poundland

West Midlands, England

Competitive salary

Receive and respond to incoming calls, emails, and tickets from end-users regarding IT issues and service requests. Perform initial triage on incidents by gathering relevant information, diagnosing problems, and resolving straight...