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TECHNOLOGY SERVICE DESK TEAM LEADER

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

CompanyThe Works Stores Plc
AddressWest Midlands, England
CategoryCustomer Service
Job typePermanent, full-time or part-time
Date Posted 4 weeks ago See detail

Technology Service Desk Team Leader

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

4 weeks ago seen See more...

2nd Line Service Desk Engineer | In Technology Group

In Technology Group

Edinburgh, City of Edinburgh

Swiftly respond to escalated Service Desk tickets, delivering efficient and effective on-site technical support. Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collab...

2 weeks ago seen See more...

Service Desk Team Leader

Isr Recruitment Limited

Huddersfield, West Yorkshire

Troubleshooting Expertise: possess a strong all-round troubleshooting methodology and mind-set. Networking: expert hands-on experience in networking troubleshooting. Cloud Technologies: proficiency with RDS, Azure and Citrix. Wind...

yesterday seen See more...

Service Desk Associate - Entry-Level / IT Career Launch

Recruitmentrevolution.com

Crawley, West Sussex

£30,000 - £40,000/annum Plus benefits

Do you have a passion for IT and technology?Are you looking to break into the IT support industry and develop not only your knowledge but your qualifications in this area?Do you love speaking with customers and clients and helping...

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Service Desk Analyst

Hays Technology

Cardiff, Wales

£22,000 - £25,000/annum Up to £25,000 DOE

Experience of working in 1st / 2nd line Service Desk support role. Experience in an ITIL aligned enterprise environment. Microsoft Active Directory & Microsoft EntraID (Azure), managing computer and user accounts, groups and conta...

2 days ago seen See more...

Service Desk Leader

Applause It Recruitment Ltd

Brighouse, West Yorkshire

£35,000 - £45,000/annum

Microsoft Windows server (2012, 2016, 2019 and 2022. Windows 7/10 and Microsoft Office. Virtualisation troubleshooting (Hyper V). Cloud Services (Azure/RDS/Citrix. Networking, routing, and firewalls (Sophos). Wi-Fi Solutions (Ubiq...

2 days ago seen See more...

Service Desk Analyst

Gold Group

Portsmouth, Hampshire

£25 - £30/hour Inside IR35

Collaborating closely with team members to carry out all day to day activities. Ensure that incidents and problems are identified, triaged, and responded to efficiently and within require timescales. Ensuring that calls are correc...

2 days ago seen See more...

Service Desk Administrator

Big Red Recruitment Midlands Limited

£23,000 - £24,000 + benefits

Passion for technology. Keen to learn new skills and further your knowledge. Familiarity of Microsoft technologies (Windows, MS Office, Outlook, Active Directory and Internet Explorer). Full UK driving license. Flexible to work in...

3 days ago seen

IT Service Desk Team Lead

Granite Consulting

Bournemouth, Dorset

£35,000 - £40,000/annum

Incident management. Request management. Asset management. Knowledge management. Daily system checks. Active Directory administatration. MS Exchange 2013 administration. Office 365 administration. Hardware troubleshooting. Windows...

3 days ago seen See more...

Facilities Service Desk Manager

Simply Solutions Limited

Livingston, West Lothian

£27,500 - £33,000/annum

Managing the client CAFM system. Manging our Omnichannel communication and ticketing systems. Manage client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes,...

7 days ago seen See more...

Service Desk Manager

Simply Solutions Limited

Livingston, West Lothian

£27,500 - £33,000/annum

Managing the client CAFM system. Manging our Omnichannel communication and ticketing systems. Manage client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes,...

2 weeks ago seen See more...

Customer Support Engineer, 1st Line Support, Service Desk

People Source Consulting

Belfast, County Antrim

£32,000 - £38,000/annum 3% pension+28 days holiday

Responsible for the Customer Support experience. Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases th...

2 weeks ago seen See more...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

2 weeks ago seen See more...

IT Service Desk Analyst | Auxilion

Auxilion

Yorkshire, United Kingdom

Logging, updating and resolving Incidents and Requests. Prioritising and monitoring IT issues, ensuring they are resolved within agreed SLAs. Diagnose and resolve IT issues, collaborating and elevating to 2nd line or other resolv...

2 weeks ago seen

IT Service Desk - Team Leader

Queen's University Belfast

Belfast, County Antrim

£35,000 - £45,000

Academic or vocational qualifications (e.g. HND/HNC, NVQ 4 or equivalent in Information Technology, Computer Science or related field).. Significant recent experience in an IT Service Desk/IT support role to include one years exp...

2 weeks ago seen

Service Desk Architect - DV Cleared - Basingstoke

Cloud & Infrastructure

Basingstoke, Hampshire

Working with stakeholders to analyse requirements, negotiate and bring consensus. Working with business IT infrastructures and the Service Desks required to manage them efficiently, particularly CA Service Desk. Workingwith sensit...

2 weeks ago seen See more...

1st Line Service Desk Support Analyst - Nottingham

Cloud & Infrastructure

Nottingham, Nottinghamshire

Strong communication, empathy, courteous and polite, excellent telephone manner, stakeholder engagement. Excellent verbal, listening and written communication expertise. An exceptional Service Ethic. Attention to detail, problem i...

2 weeks ago seen See more...

Commercial Service Desk Coordinator

Manpower Ireland

Dublin, Highland

Up to EUR45000.00 per annum

Competitive Salary. Free Fun & Laughter Day Off. Corporate Social Responsibility Day. Pension. 25 Days annual leave. Experience in a a similar role 2 years. Strong telephone and personal customer service skills. Solid Microsoft Ou...

2 weeks ago seen See more...

Service Desk Administrator

North

Scotstoun, Glasgow City

Logging of customer reactive support calls / planned preventative maintenance. Liaising with clients throughout the duration of a call to ensure a prompt resolution. Ensuring client service level agreements are met including re...

2 weeks ago seen See more...

2nd Line Service Desk Engineer

In Technology Group

City of Edinburgh, Scotland

£25,000 - £35,000/annum 28 days holiday, pension, discount, more

Swiftly respond to escalated Service Desk tickets, delivering efficient and effective on-site technical support. Implement break-fix solutions directly at client sites, addressing a spectrum of hardware and software issues. Collab...

3 weeks ago seen See more...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

3 weeks ago seen See more...

Digital Service Desk Assistant

Brown & Brown

Poole, Dorset

To be the first line of support and point of contact for the Digital Team and the user. To assist the Digital Products Lead Developer in the management of the Service Desk system ensuring tickets/tasks are prioritised correctly an...

3 weeks ago seen See more...

Service Desk Support

Realise Recruitment

Castlecary, North Lanarkshire

£25,000 - £30,000/annum negotiable

In this role you would be supporting and maintaining a growing list of customers and proactively working with them and your engineering colleagues to successfully resolve any problems or technical issues.For this role we need some...

3 weeks ago seen See more...

2nd Line Service Desk Technician

Better Days Recruitment

Brighton, East Sussex

Competitive

A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing S...

3 weeks ago seen See more...

Helpdesk/Service Desk Engineer

Be:technology

Lancing, West Sussex

Competitive

This exciting opportunity involves a huge range of technical exposure whilst taking that next step in your IT career. Job Title: Helpdesk/Service Desk Engineer Salary: GBP 28,000 - 30,000 DOE Location: Office Based in Lancing (Mon...

3 weeks ago seen See more...

Service Desk Architect

People Source Consulting

Cliddesden, Hampshire

£650 - £700/day

Service Desk Architect12 month ContractInside of IR35650 - 700 a dayHolding high level of clearance is highly advantageous.Start Date FlexibleOnsite 5 days a week - BasingstokeWe have a number of key opportunities for a Service...

4 weeks ago seen See more...

Service Desk Expert

Fujitsu

Chippenham, Wiltshire

Process orientated. Excellent communicator both verbally and written. Comfortable with working towards SLAs and KPIs. Establishes working relationships with customers to deliver and enhance the service. Takes ownership in obtainin...

4 weeks ago seen See more...

Service Desk Team Leader

Io Associates

Chippenham, Wiltshire

£30,000.00 - £36,577.14 a year

Manage escalations from 1st/2nd Line Support. Oversee the ticket system (Jira). Identify and address training requirements promptly. Coach and lead technicians and apprentices. Provide hands-on technical support. Coordinate weeken...

4 weeks ago seen See more...

Tesco Colleague - Customer Service Desk - Buckie

Tesco

Buckie, Moray

From £12.02 an hour

Being a colleague in one of our stores means that you will help to serve our shoppers better every day. Youll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you ar...

4 weeks ago seen See more...

Service Desk Analyst

Venn Group

West Yorkshire, England

£11.44 per hour

Have a confident telephone manner. Have an interest in the IT Sector. Be able to provide first line IT support to users. Escalate issues when they cannot be resolved initially. Document all calls, issues and resolutions received b...

4 weeks ago seen See more...

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What are the top cities open Technology Service Desk jobs?

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What companies are hiring for Technology Service Desk jobs?

The top companies hiring now for Technology Service Desk jobs are eFinancialCareers, Jersey Electricity, TRAVEL COUNSELLORS,

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