Technology Service Desk jobs in England

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TECHNOLOGY SERVICE DESK TEAM LEADER

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

CompanyThe Works Stores Plc
AddressWest Midlands, England
CategoryCustomer Service
Job typePermanent, full-time or part-time
Date Posted 2 weeks ago See detail

Technology Service Desk Team Leader

The Works Stores Plc

West Midlands, England

Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. Restoring service and fulfilling requests as quickly as possible whilst communicating with all relevant stakeholders. Working close...

Technology Customer Service Desk Analyst

Specsavers

Whiteley, Hampshire

Permanent

Youll take full ownership of the problem, ensuring theyre updated on progress if its not a quick fix. Theres lots of support and mentoring as you learn the role but ideally, in order to be successful youll have a real interes...

IT Service Desk Technical Support Analyst

University Of Birmingham - It Services

Birmingham, West Midlands

5

Our team isn't just about fixing technical issues; we prioritise continual improvement and strive to elevate our standards every day, ensuring excellence in everything we do. The post holder will be expected to resolve a high perc...

Service Desk Architect - DV Cleared - Basingstoke

Cloud & Infrastructure

Basingstoke, Hampshire

Working with stakeholders to analyse requirements, negotiate and bring consensus. Working with business IT infrastructures and the Service Desks required to manage them efficiently, particularly CA Service Desk. Workingwith sensit...

1st Line Service Desk Support Analyst - Nottingham

Cloud & Infrastructure

Nottingham, Nottinghamshire

Strong communication, empathy, courteous and polite, excellent telephone manner, stakeholder engagement. Excellent verbal, listening and written communication expertise. An exceptional Service Ethic. Attention to detail, problem i...

IT Service Desk Analyst

In Technology Group

Birmingham, West Midlands

£30,000 - £33,000/annum Excellent benefits

Providing 1st Line Support by promptly logging incidents into the Service Desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth esca...

Digital Service Desk Assistant

Brown & Brown

Poole, Dorset

To be the first line of support and point of contact for the Digital Team and the user. To assist the Digital Products Lead Developer in the management of the Service Desk system ensuring tickets/tasks are prioritised correctly an...

2nd Line Service Desk Technician

Better Days Recruitment

Brighton, East Sussex

Competitive

A great opportunity to join a smaller sized, dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 2nd Line IT Support person to join their busy and growing S...

Helpdesk/Service Desk Engineer

Be:technology

Lancing, West Sussex

Competitive

This exciting opportunity involves a huge range of technical exposure whilst taking that next step in your IT career. Job Title: Helpdesk/Service Desk Engineer Salary: GBP 28,000 - 30,000 DOE Location: Office Based in Lancing (Mon...

Service Desk Architect

People Source Consulting

Cliddesden, Hampshire

£650 - £700/day

Service Desk Architect12 month ContractInside of IR35650 - 700 a dayHolding high level of clearance is highly advantageous.Start Date FlexibleOnsite 5 days a week - BasingstokeWe have a number of key opportunities for a Service...

Service Desk Expert

Fujitsu

Chippenham, Wiltshire

Process orientated. Excellent communicator both verbally and written. Comfortable with working towards SLAs and KPIs. Establishes working relationships with customers to deliver and enhance the service. Takes ownership in obtainin...

Service Desk Team Leader

Io Associates

Chippenham, Wiltshire

£30,000.00 - £36,577.14 a year

Manage escalations from 1st/2nd Line Support. Oversee the ticket system (Jira). Identify and address training requirements promptly. Coach and lead technicians and apprentices. Provide hands-on technical support. Coordinate weeken...

Service Desk Analyst

Venn Group

West Yorkshire, England

£11.44 per hour

Have a confident telephone manner. Have an interest in the IT Sector. Be able to provide first line IT support to users. Escalate issues when they cannot be resolved initially. Document all calls, issues and resolutions received b...

Service Desk Analyst

Recardo Group Limited

Derbyshire, England

£23,000 - £25,000 per annum

Respond to incoming support requests via phone, email, and ticketing system in a timely and professional manner. Diagnose and troubleshoot basic technical issues related to hardware, software, and network connectivity. Escalate co...

Service Desk Analyst

Savills

Cambridgeshire, England

Salary negotiable

Answer incoming help requests from end users via telephone calls within 3 rings and also deal with e-mails and portals, in a courteous and timely manner. Document all user identification information, including name, department, co...

1st / 2nd Line Service Desk

The Workplace Consultancy

South East

Experience of working within the ITIL framework. Hands-on experience of working with Office 365 and ideally E3, E5, EMS/Azure IaaS. Good troubleshooting experience of Microsoft Desktop Operating System. Excellent spoken and writte...

Service Desk Analyst

Picture More Ltd

Peterborough, Cambridgeshire

24000.00 - 27000.00 GBP Annual

Configuring and troubleshooting support issues. Answer requests from end users via both telephone calls and also deal with e-mails, in a courteous and timely manner. Document all user identification information, including name, de...

Senior Service Desk Analyst

Technical Placements Ltd

Maidstone, Kent

Deliver day-to-day activities for Incident Management Request, Management Service Desk process, while following the documentation available to support these activities. Collaborate with service analysts across all GIS functions to...

IT Service Desk Analyst

Coyles

London, England

£23/hour

Ensure that incident requests are handled according to agreed procedures and, for unresolved incidents, provide an effective interface between users and service providers supplying all necessary diagnostic information. Register an...

1st Line Service Desk

Goodman Masson

London, England

£140 - £150/day

Provide in person and phone based IT support . Troubleshoot basic IT problems including printer issues. Log issues and escalate where required. Proven 1st Line Service Desk support experience. Experience working within the NHS. Ex...

Service Desk Technician

Nhs Professionals

Trafford Park, Greater Manchester

£12.86/hour

Be the first point of contact within Informatics for all queries, incidents, problems and requests. Accurately log digital-related calls for incidents, problems and requests received by telephone, electronically or in person usin...

Service Desk Team Leader

Lima Networks Ltd

Lancashire, England

£45,000 - £50,000 per annum

Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the fun...

Service Desk Administrator

Reed Business Support

North Yorkshire, England

£13.00 per hour, inc benefits

To be the first point of contact for our clients, either via the Fix Flo Portal, phone, or email. Manage planned works through to completion including Remedial Works to ensure all our clients properties are fully compliant comple...

Technical Service Desk Analyst

Global Technology Solutions Ltd

Avon, England

We have an exciting opportunity for a Technical Service Desk Analyst to join a well established organisation in Bristol on a permanent basis. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence...

2nd Line Service Desk Engineer

Nextech

Lancashire, England

£28,000 - £32,000 per annum

This isn't a general Service Desk, their team are extremely hands on and deal with BAU, infrastructure and projects! * Strong knowledge of Microsoft Windows OS - MAC is also beneficial * AD, AAD, GPO - including DNS, DHCP, TCP/IP*...

Service Desk Analyst

Liberty Group

Merseyside, England

£26,000 - £28,000 per annum

Pension scheme. 23 days Annual Leave, plus Bank Holidays. Cycle to work Scheme. Liberty Sense Awards employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher. YuLife, inclu...

Service Desk Engineer Hybrid

In Technology Group Limited

Avon, England

Highly Competitive Annual Salary (30,000 - 35,000). Hybrid Working. Fast-Paced FinTech Startup. 30 Days Annual Leave. Bonas Scheme. Paid Training & Certifications. Sick Pay. Private Medical Care. Paid Gym Membership. 2 Years IT...

Service Desk Supervisor

Cdw

Cambridgeshire, England

£30,000 per annum

JOB SUMMARYProvide support and a point of escalation to a team of Service Desk analysts and assist the Team Leader in their responsibilities. Support the Team Leader with Analyst 121s, coaching, development and delivering adhoc tr...

Service Desk Analyst - Global Law Firm - Up to £50K

Ryder Reid Legal Ltd

South East

Competitive salary

Fielding Service Desks calls, and either solving problems upon first contact or referring advanced problems and requests to the appropriate team member. Tracking customer calls and recording detailed and accurate information. Moni...

Digital Service Desk Assistant

Brown & Brown

Poole, North Yorkshire

Competitive

To be the first line of support and point of contact for the Digital Team and the user. To assist the Digital Products Lead Developer in the management of the Service Desk system ensuring tickets/tasks are prioritised correctly an...