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SalaryContract type: Full time, fixed term 31/12/2025
Location: Royal Holloway International Study Centre
Salary: Up to £28,000 per annum
As an Academic Quality Coordinator, you will play a pivotal role in ensuring academic excellence and compliance at our center. Your responsibilities encompass governance, assessment process compliance, and supporting the Head of Quality and Innovation in upholding and improving academic standards. This position is integral to our Student Experience Team at the ISC, where you'll deliver top-tier support services to students, faculty, and essential stakeholders. Join us in fostering educational excellence and quality within our institution.
ABOUT THE ROLE
- An range activities including; Final check for proof reading and formatting of assessments, preparing assessments packs and exam set up and invigilation
- Preparing and emailing statements of entry and timetables
- Collating assessment submission for exams and tracking coursework submission.
- Check all assessment and examination results are entered and recorded correctly on Progresso, the Student Information System (SIS)
- Collating and preparing assessments for external examination and check all assessment have been externally moderated and escalate to Head of Quality and Innovation if any concerns
- Ensure the secure storing and archiving of exam records including exam papers, attendance records and invigilator reports.
- Supervision of the signing in and signing out process for exam papers by tutors
- Manage release and closure of assessment screens in line with the academic calendar.
- Managing the set-up of assessment screens in Progresso (SIS)
- Production and distribution of interim reports
- To hold data on exam attendance and invigilator reports
- To assist the Student Data roles in producing statistical analysis and reports as required
- Production and distribution of end of term reports, transcripts, and course completion documents
- Generating mark arrays for MABs and PABs
- To assist with the implementation and administration of academic quality processes to ensure compliance with external bodies
- To assist with periodic documentation reviews/audits
- To assist with production of relevant documentation for re-recognition and revalidation events
- Secretary of MAB, PAB and Secretary of Academic Misconduct and Extenuating Circumstances Panels as well as Secretary and minute taker of QAEC, Curriculum Committee and Student Forum
- Coordinating the AM and EC panels and associated records and communications
- To distribute, in a timely and accurate manner, exams timetables for teachers and students
ABOUT YOU
- Level 3 (desirable) or equivalent work experience
- Working in an academic administration environment
- Ability to work under pressure and to deadlines
- Working with students
- Working in an educational environment (HE preferable)
- Using data and reporting systems
- Academic administration experience including exam processes
- Working in an academic administration environment
- Ability to work under pressure and to deadlines
- Working with students
- Working in an educational environment (HE preferable)
- Using data and reporting systems
- Academic administration experience including exam processes
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely.
