Academy Apprentice

Are you looking for a new challenge where you can earn while you learn? Do you want to be part of an incredible team working towards a common goal, providing excellent service to our customers?
At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities. We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. Despite its scale, Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business.
The Role
As an Academy Apprentice, you will have an opportunity to learn multiple roles within our Trade Depot. You will deal with customer sales at the trade counter and over the telephone, make outgoing calls to existing account holders to promote new products and offers, and will work in the warehouse dealing with incoming deliveries, stock control and despatch of goods to our customers. You will be familiar with processing customer orders and taking delivery of goods and the basic administration related to these functions. A key element of your role will be to gain technical knowledge of the products and services offered together with the bespoke systems and equipment used in the depot. You will communicate with a wide variety of internal and external customers to build relationships and provide a high-quality service that encourages repeat business.
The Person

• Strong communication skills
• Ability to meet task deadlines
• Attention to detail
• Planning and organising skills
• Ability to multi-task and prioritise own workload
• A desire for continuous personal and professional development

The Apprenticeship

• Trade Supplier Level 2 - Intermediate Apprenticeship
• Training provided by in house Learning & Development Team
• Support from external training provider
• 15 Month programme including minimum 12 month learning period plus end point assessment
• Apprentices without Level 1 English and Maths must achieve this before taking the end-point assessment at the end of the apprenticeship. This will be covered as part of your apprenticeship.

In return for your hard work and commitment you will be rewarded with some great benefits, which include:

• GBP15,000 salary
• Paid holiday entitlement
• Generous Pension Scheme
• Team incentives and outings
• Staff discount on Howdens products

Why work for us?
Howdens Joinery, a trade only business with over 800 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment to Her Majesty the Queen 2015 for our quality and excellence.