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SalaryAbout The University
Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life.
Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.
About The Role
This key position is based in the Participation@CampusLife team who work with colleagues across the Student Life Directorate offering impartial, non-judgemental advice and support services to all students in a relaxed, friendly, and confidential manner. This unique role will offer the successful candidate the opportunity to make a positive difference to students lives by offering practical assistance and information to those groups of students who may face additional challenges when accessing higher education.
Working within Participation@CampusLife, this role will take the lead in the development and delivery of current support programmes for newly enrolled students and will have specific responsibility for students who are asylum seekers, refugees and those with indefinite leave to remain and will lead on delivering the Swansea University Sanctuary Scholarship. This will involve regular communication with new applicants across the University, provision of expert levels of advice and guidance as students’ progress through their studies, and a desire to appreciate and understand the diversity and challenges of the student experience.
Via engagement activities, training staff and liaising with a wide range of Swansea University departments and external agencies, the post holder will also be responsible for raising the profile of the developing and existing practice Student Life currently undertakes in this area.
This is an exciting opportunity for an enthusiastic and empathic individual with exceptional organisational, communication and customer service skills. You will need to have excellent inter-personal skills, experience of prioritising multiple tasks in a diverse environment, be able to demonstrate professionalism, competency, and confidence in your oral and written communication.
You will need to be able to adapt readily to change, undertaking and taking the lead in establishing sound advisory, administrative, and recording procedures. This will require you to have excellent people skills and a drive to deliver a service focussed on supporting students.
Equality, Diversity & Inclusion
The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.
As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.
Additional Information
A satisfactory DBS certificate must be provided before a start date can be confirmed.
Full time fixed term until 31st May 2025
