It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations.
We have a fantastic opportunity to join our Key Worker Team as an Accommodation Manager based at our site in Reading. You will provide a safe and welcoming environment to our key worker customers and lead a multi-function team of 10, motivating and inspiring them to deliver exceptional customer service.
Sovereign offer over 1300 key worker homes to a range of NHS staff, other key workers and students. Over 6,000 customers stay with us each year, from one night to those looking for a more permanent home. The Reading site has 300 units over 6 blocks all within 3 miles of the main office site. These provides homes for predominantly NHS workers on both a long and short term basis.
The Role
This is a varied role where you'll ensure that our accommodation is managed in line with contractual obligations, taking responsibility for financial performance and occupancy levels. You will be regularly identifying service improvements and be responsible for maintaining high quality data. You will also ensure that we provide our residents with a safe living environment, that staff and contractors are working in a safe fashion and assist in the delivery of your team's health and safety training.
We are looking for:
- Strong management skills with experience in motivating and empowering teams
- An understanding of general tenancy management
- A strong communicator with the ability to form relationships with a range of stakeholders, both internal and external
- Good commercial awareness, taking a hands-on approach when required
- The motivation to deliver a high-quality service to our customers
This is a hybrid role that will require travel between our offices and the key worker schemes, so you should have access to your own transport and be happy to travel.
This role will be subject to a DBS check.
What we offer you
As an Accommodation Manager you will be part of an engaging, dynamic and supportive team, committed to shaping our service around the customer.
Your Benefits
You'll be given the opportunity to grow your skills within a role that will bring great satisfaction. You'll be encouraged to bring your whole self to work and find like-minded people in a diverse and inclusive working community.
At SNG we are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Check out our careers site to learn more about us and our values.
We have some fantastic benefits on offer at SNG, including:
- £450 flex-pot annually, discounted shopping & cycling scheme
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Generous Company pension scheme, matched up to 12%
- Life cover at 4x your salary
- Options for private medical insurance, dental insurance & critical illness cover
This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.