Accommodation Officer

Do you want to work with the local authority? Do you have a DBS? Are you located in or close to Newport?

We are looking for an Accommodation Officerto work for the Housing and Communities Service department within Newport City Council at Newport.

The role of an Accommodation Officer at Newport City Council involves managing temporary housing for homeless households, securing appropriate accommodation, monitoring residency duration, ensuring timely payment of charges, and evaluating homelessness policies.

Role:Accommodation OfficerPay

Rate: 15.63 per hour

Location: Newport City Council, Civic Centre, Godfrey Road, Newport, NP20 4UR

Job Type: Contractual Role, Initially for 6 months with the possibility of extensionHours: Full-time, 37 hours per week - Monday to Friday, standard office hours

Responsibilities:

1. Manage temporary housing for homeless households and ensure suitable accommodation for eligible individuals.
2. Monitor residency lengths, arrange alternative housing as needed, and minimise rent arrears by ensuring timely payments.
3. Evaluate, improve, and implement innovative solutions in homelessness policies and practices.
4. Coordinate support services, provide housing advice, and maintain health and safety standards in accommodations.
5. Minimise void levels, oversee necessary repairs and reduce reliance on bed and breakfast housing.
6. Establish strong relationships with housing providers, and agencies, and contribute to the Council's homelessness strategy.
7. Maintain efficient records, achieve performance targets, and handle correspondence promptly for cost-effective operations.
8. Participate in meetings, follow up on decisions, act as a backup for higher roles, and contribute to the out-of-hours homelessness support team while strictly adhering to Council policies.

Essential Requirements:

1. Minimum education requirement of 'A' Levels or equivalent, or significant relevant experience is expected.
2. Possession of a valid, clean Driving Licence is mandatory.
3. Completing a DBS (Disclosure and Barring Service) check is a prerequisite.
4. Demonstrated capacity to handle challenging situations with empathy and diplomacy is essential.
5. Proficiency in effective communication across diverse audiences is required.
6. The ability to efficiently manage changing work priorities is crucial.
7. Preference for adeptness in collaborative team settings.
8. Demonstrated autonomy, strong time management, and organizational skills are expected, along with substantial contribution to the out-of-hours service. A firm commitment to upholding Newport City Council's Equal Opportunities Policy is also required.

Benefits:

1. Advice and editing on your current CV
2. Dedicated team throughout your journey within the role
3. Paid holiday
4. Exclusive online services including restaurant and retail discounts
5. Chance to receive 300 for referring a friend
6. Opportunity for progression into permanent roles
7. Competitive rates of pay

Does this role sound interesting? Apply today and a team member will be in contact if you meet our requirements.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.