Address
Form of work
SalaryAbout the role
The Council's Temporary Accommodation Service is responsible for the allocation, letting and management of a range of emergency and temporary accommodation solutions to homeless households including those with vulnerabilities and complex needs. It must also ensure that homeless households living in temporary accommodation are safe and supported, and able to move on from temporary accommodation to alternative suitable accommodation as quickly as possible.
It is not easy for people living in temporary accommodation, so if you want to make a difference and play an active role in changing people’s lives, look no further.
What will you be doing?
The Accommodation Officer will work alongside 5 other Accommodation Officers, and a Tenancy Support Worker to support the Temporary Accommodation Team Leader in the management of the Temporary Accommodation Service. This will include handling enquiries, providing a responsive duty service, letting accommodation, visiting homeless households, and working with partner services and organisations to coordinate support to address any health, wellbeing and support needs.
About you
With a minimum of two years relevant work experience in a customer focused environment you will also have excellent communication skills and be a skilled negotiator and problem solver. This is a busy role, in a fast paced environment so the successful candidate will also need to be able to meet deadlines, prioritise their workload, and work as part of an incredible team.
The role will be based across the locality of North Northamptonshire.
If you wish to discuss the position further, please contact Edward Frost on 07751 400074, or Emma Forbes on 07825 627009.
Our benefits
We offer:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- agile and flexible working arrangements to help you with a healthy work-life balance.
About us
We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.
Our priorities are:
- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected so they can shape their lives and where they live
- providing modern public services
Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.
Your differences make us different - Achieve Together.
We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete.
