Accommodation Officer/Admin – Housing

What's involved with this role:
Temporary Accommodation Officer/Admin – Housing
Job Ref: Dorset 5244599
Pay Rate: Up to £15.77 per hour PAYE depending on experience
Hours per week: 37 Monday – Friday, 8.30am to 5.15pm
Role Length: This opening assignment is for 3 months
City: Dorset
Enhanced DBS disclosure required for this role
The purpose of the role is to efficiently manage all aspects of the council’s supply of temporary accommodation across Dorset Council.
Key Responsibilities:
Manage the physical condition of the directly managed temporary accommodation so that it is in a permanent lettable state, conduct inspections, book repairs, maintenance, organise redecoration, and ensure any communal areas are clean and safe.
Work closely with the Housing Options Team in placing emergency households into accommodation.
Work closely with Senior Housing Solutions Officer, Accommodation Officers and Housing Options officers to identify those placed under emergency provisions into alternative temporary accommodation as they become void.
Control the council’s financial liability through the local housing debt management process, pursue accommodation charges, monitor HB payments and work closely with housing finance team.
Maintain and update comprehensive records in connection with the management, maintenance and costs associated with the council’s temporary accommodation and occupants as required.
Obtain and monitor all mandatory safety certificates from those landlords, including Dorset Council, who provide emergency accommodation for homeless households.
Undertake regular visits checking on standards and services provided.
Undertake joint visits with contractors, Property and Assets services where necessary, to reduce void costs and enable quick turnaround. Also access arrangements to the properties when occupied.
Work with and support leaseholder landlords who provide accommodation for homeless households to ensure the fabric of the building meets with the lease agreements.
Work with and support B&B proprietors who provide our emergency homeless accommodation, to ensure successful client placements whilst in B&B.
Arrange placement of clients into temporary accommodation, including sourcing and arranging B&B placements, continue to work with households until placements ended.
Visit clients during their placements, to obtain all signed paperwork, and submit to relevant teams to fulfil income maximisation and the households are adhering to their placement agreements.
Administer the movement of occupiers in and out of all forms of temporary accommodation and keep accurate records of all occupier’s movement and inform relevant teams.
Arrange placement of clients into temporary accommodation, including sourcing and arranging emergency placements.
Control the council’s liability, monitor HB payments, tackle anti-social behaviour, pursue accommodation charge arrears, investigate suspected abandonment, eviction process, organise storage and disposal of former occupiers’ possessions whilst in emergency placements.
Maintain and update comprehensive records in connection with the management, maintenance and costs associated with the council’s temporary accommodation and occupants as required.
Act as a point of liaison between the council and stakeholders, to include temporary accommodation landlords, the police and social services, and Housing Officers.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Qualifications:
3 GCSE’s (or equivalent) including Maths and English, at Grade C or above, or able to demonstrate relevant experience.
Experience:
Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.
Substantial experience of working in a local authority housing service, Registered Provider or third sector.
Proven knowledge and experience of effectively dealing with a wide range of housing tenancy issues in the social housing sector, and/or in the private rented sector.
Experience in working with repairs, maintenance, and inspections of properties.
Experience of Partnership working.
Knowledge, Skills & Abilities:
Knowledge of managing rent accounts and debt recovery.
Up to date knowledge and understanding of welfare benefits and housing benefits and universal credit.
Understanding of the requirements of Equal Opportunity Legislation and ability to work with all sectors of the community.
Substantial knowledge of relevant Housing & Homelessness legislation.
Knowledge of a range of available housing options and support services.
Ability to manage a wide range of demands, often working to tight timescales with conflicting priorities and making informed decisions.
Able to work unsupervised or with minimum supervision, use own initiative with high level of resilience and ability to keep calm under pressure.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
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Job Ref: Dorset 5244599
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.