AddressDetails
Reference number
Salary
Job grade
Contract type
Business area
Type of role
Estates
Property
Working pattern
Number of jobs available
Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
Job summary
At the Driver and Vehicle Licensing Agency (DVLA), we encourage applications from everyone, particularly groups currently underrepresented in our workforce. We pride ourselves on the positive impact diversity has and promote inclusivity and equality of opportunity for all. Our recruitment process is anonymised, which means that your name, date of birth and other personal details will not be seen by the sift panel.
Do you have an engaging and positive manner?
Are you able to show insight and confidence when delivering a message?
If so, we'd love to hear from you!
Job description
Accommodation Support isn't just about who sits where. The role covers a range of different aspects of accommodation, from facilitating and planning floor and people moves to providing insight and foresight to deliver strategic solutions to ensure the continued smooth running of Operational business.
The Accommodation team is a central function of the Agency, providing you with the bigger picture of the Agency, integrating different areas from accommodation planning to health and safety to overseeing moves to supporting the wellbeing of staff.
There will be line management responsibilities with this role.
Responsibilities
Key responsibilities of the role include:
- Accurately co-ordinating floor/people moves for Business Areas. Providing support to teams following moves, to ensure continued smooth running of Operational business.
- Working collaboratively with internal and external stakeholders/customers representing the unit at meetings providing expertise, advice and guidance.
- Liaising with relevant parties within own and other business areas to ensure that the impacts of change/improvements are co-ordinated, communicated and understood.
- Collating, monitoring and interpreting relevant information, providing reports where necessary.
- Monitoring space for effective and efficient utilisation.
For an in-depth insight into the role please refer to the Role Profile.
Person specification
We would like you to have excellent stakeholder engagement and management skills. You will be able to drive meetings, confidently using your persuasive skills to influence and deliver results and successfully manage expectations by using data and using your awareness of the bigger picture that the Agency is working to.
You have working knowledge of Microsoft packages, specifically Excel and Word. You will have efficient organisational skills to manage your time and workload effectively.
You will need to be the type of person who embraces and enjoys change due to the ever changing environment and requirements of the accommodation team.
With a drive to deliver, you will embrace looking for innovative solutions, using knowledge to suggest alternatives whilst thinking strategically to fully understand and support the needs of the business. You will use your own initiative to ensure you understand processes and procedures.
Due to the nature of the role, it is essential you are flexible and adaptable to support the business as required.
We strive to ensure that DVLA is a great place to work where everybody can be their true self, be treated with dignity and respect, and according to their individual needs. We have a number of staff network groups run by staff to support their colleagues.
Due to the evolving nature of the business, vacancies can become available at any time. Therefore, this campaign may create a reserve list to fulfil demand if it arises which will be held for a period of 12 months.
This role will require you to work on-site at one of our designated offices.
Applications will be accepted from full time/part time/job sharers. Full time roles at DVLA consist of 37 hours per week. Part time and/or flexible working may also be available subject to the needs of the business. If you have a flexible or part time working requirement, you should contact the vacancy holder in advance of making an application to avoid possible disappointment later in the process should your desired working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under ‘Contact point for applicants’.
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Working Together
- Changing and Improving
Benefits
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits.
- Best in class learning and development tailored to your role.
- An environment with flexible working options where we encourage a great work-life balance.
- Generous average employer contribution of 27%, depending on rate of salary and chosen pension scheme.
- 25 days holiday, increasing by one day each year up to 30 days pro rata.
- Access to the staff discount portal.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
There are many more opportunities and great benefits of working at DVLA, visit our Careers website for further information.
Things you need to know
Selection process details
How to Apply
As part of the application process, you will be asked to complete a 1250 word CV and personal statement. Further details around what this will entail are listed on the application form.
We need to understand how your skills and experience meet all the essential criteria for this role. You can use any part of your life to demonstrate your skills and experience, but it must be relevant to the role. You can refer to your work experience, education, hobbies, or interests.
You can decide the best way to structure your personal statement. You may choose to address each of the essential criteria on their own. Or you can give one example that covers all the essential criteria we are looking for. Click here for further guidance on submitting your CV and personal statement.
It is essential when submitting your personal statement that you provide as much detail as possible, within the word count, against the essential criteria outlined below as this will be used in conjunction with your CV to assess candidate suitability to move to the next round in the recruitment process.
For your CV and personal statement, please provide detailed evidence of your experience of the following essential criteria:
- Developing a wide range of contacts including internal/external stakeholders and how you dealt with any resistance.
- Any experience of Service delivery and managing external service partners through an agreed process.
- Managing change and considering the impact of any changes to the business areas involved.
- Managing staff including attendance/objective setting and performance management.
- Microsoft packages: Excel and Word.
The sift is due to take place 19 - 20 March 2024.
The selection process will be designed specifically for the role. As a result, your assessment will include:
- An interview.
If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done.
This interview will be conducted on-site, details of which will be provided to you should you be selected for interview.
You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.
Interviews will be held from week commencing Monday 8th April 2024.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
For further information on Success Profiles visit our Careers website.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.
If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Document Accessibility
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.
Pre-employment Checking
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here
