Account Director

A global technology company who provides products and services to educational institutions, exam bodies and international governments is currently recruiting for an Account Director to join the team on a permanent basis due to growth.

They offer a range of assessment services to their customers from a full outsourced managed service through to a licence and support service model.

Their vision is to grow from their current strong position as the leading provider of high stakes e-marking solutions into an organisation that is a major force in the eAssessment arena.

The role can be remote with occasional travel for occasional office meetings in Oxfordshire as well as supplier visits. You will be offered a £5000 car allowance and a 10% bonus opportunity among other attractive benefits.

Reporting into the Head of Global Account Management you will:

• Manage a portfolio of accounts to deliver long term contracts and additional growth with full accountability for meeting and/or exceeding order, revenue, profit and cash targets.
• Be fully accountable for driving sustainable growth within your accounts, creating strong and positive client relationships, overall customer satisfaction and delivery of contracts.
• Ensure successful delivery of existing contracts and requirements, ensure customer expectations and service levels are met, and achieve long term client retention and contract growth.
• Need solid commercial and financial acumen, customer focus, commitment to delivery excellence and creativity in order to develop the strategy and direction for your accounts, aligned to Business Unit strategy and objectives.
• Be required to lead and develop a highly effective and motivated team to ensure the execution of the strategy is successful.
• Work with the wider RM Results team, and in particular the Product team, to support understanding of customer requirements, and the development of the short, medium and long term Product strategy
• Have the ability to effectively manage a range of stakeholders (internally and externally) and you will lead the strategic relationships within your designated customer accounts, including Managing Director level and C-suite relationships
• Be fully accountable for your customer portfolio and accounts P&Ls, with accountability and responsibility for meeting and exceeding Order, Revenue, Profit and Cash targets set in line with budget.

• Drive an important level of financial and commercial acumen across the teams that support and deliver for the portfolio of accounts led by the Account Director, through mentoring, coaching and support.

• Strong ability to develop and manage business relationships at all levels, including senior customer relationships, and to effectively influence senior internal stakeholders.

The ideal candidate

• Strong commercial acumen
• Similar experience in a sales growth role
• Experience within the assessment space would be highly desirable but not essential
• Experience for a software provider would be advantageous

What's in it for you?

As well as a competitive salary, £5000 car allowance, 25 days annual leave, you could earn a performance related bonus and you would receive their core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available. 

If you have the skills, experience, gravitas and attitude ideal for this role, APPLY NOW and we’ll be in touch with all suitable applicants.