Account Executive

Refresco, the world’s largest independent soft drinks manufacturer, is seeking an Account Executive based at our Kegworth Head Office. We are fast-paced, and hugely customer-driven, always looking to innovate, develop, and improve what we do, and this creates the opportunity for you to develop and grow your career with us. Our people are friendly, open, and approachable, hugely supportive, and we have undergone high growth and great change over the past 5 years and expect to again double in size over the next 5 years.

Account Executive

9 month FTC
Hybrid (3 days in the office, 2 from home)
Monday – Thursday 8:30 am – 5 pm and Friday 8:30 am – 4 pm

Reward & Benefits

• Car allowance
• Annual bonus
• 25 days annual leave + bank holidays
• Purchase additional holidays
• Life assurance
• Employee referral scheme - earn a bonus for referring your friends or family
• GroceryAid – a support service offering financial, legal, wellbeing and practical support, advice and counselling
• Cheers – a benefits platform offering discounts, free perks, and well-being tools for all employees
Free onsite parking

What you’ll be doing as an Account Executive
Reporting to the Account Controller the role is to support with the day to day management of the designated Customer Account(s) which involves providing underpinning support to the Account Controller to enable them to deliver both volume and profitability (GM/L and EBITDA). This role is part of a direct and business-wide cross functional team that ensures optimum performance, providing customer focus whilst generating sustained, profitable growth and forging stronger business partner relationships. The AE will provide continuous support in co-ordinating the activities required to meet company quality standards whilst always demonstrating the company values and behaviours.

Key responsibilities of the role:

• Collaboratively work with and alongside the Account Controller to aide them in achieving the business unit goals.
• Manage the promotional calendars with each customer, ensuring timely submissions of promotional activity and internal measurement of all activity.
• Work with the Account Controller to ensure the development and maintainenance of positive customer relationships to enable successful implementation of the customer business plan.
• Support the Account Controller in co-ordinating and communicating all commercial activities that drive any changes to the products supplied by Refresco UK.
• Mindful at all times of cost; monitor customer related expenditure and identify optimisation opportunities.
• In conjunction with the Account Controller, responsible for delivering planned/budgeted price increases and associated EBITDA.
• Accountable for customer(s) sales ledger working collaboratively with the finance department to consistently reduce aged debt.
• Lead and own specific project work.
• Evaluate pre and post commercial activities.
• Analyse, interpretat and understand sales and other key data and communicate any relevant findings to required groups and individuals.
• Update the forecasting team as soon as is reasonably practical, of any changes to the product mix/profile e.g. Runs ins/run outs , promotions, de-lists etc. Providing oversight of the change through to completion and taking responsibility for minimising any resulting obsolescence.
• Support the customer service delivery KPI of 98.5% ex-factory average at year end.
• Deliver professional and high quality responses to all external and internal customer enquires.
• Monitor and develop understanding of competitor activity.
• Develop and manage effectively, internal working relationships.
• Understand and develop account management skills.
• Work proactively with the Refresco brands team to build and implement plans to maximize space on shelf.

About you
You will ideally either be a graduate with exposure to the Commercial/Supply Chain function or have considerable experience working within a Commercial/Supply Chain Team. Experience and knowledge of FMCG are highly desirable, and an understanding and demonstrated experience of working with general project management principles Is necessary. With excellent attention to detail, to be customer focused, and have a resilient demeanour to work effectively under pressure within a fast-paced environment.

About Refresco
Our drinks on every table. That's the Refresco vision. We’re a global business and currently produce 14 billion litres of soft drinks from 78 manufacturing plants in Europe, North America and we've just opened in Australia, and we’re only just getting started. We have grown from just 2 sites in 1999. Our Group Headquarters are based in Rotterdam, Netherlands. We’re the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading UK supermarkets, plus some of the best-known UK drinks brands such as Monster Energy, Ocean Spray, and Innocent. From the purchasing of the raw materials such as fruit juices and CO2, through to the finished product delivered to your table, we cover the full manufacturing cycle for our customers. And, whether it’s packed in cartons, bottles, or cans, we ensure that our products are made to the highest quality standards.

Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process.