Account Executive Insurance

Location – flexible
Your primary role will be to manage the service of new and existing large corporate and global businesses, operating across a broad range of exciting industry sectors including Infrastructure & Utilities, Manufacturing & Industrial, Land Transport, Retail, Leisure & Hospitality and Business Services, as well as focussing on growth in the context of working with Sales, Industry and subject matter experts on new business, and growth-related activities.
This role offers the opportunity to join a large and diverse team of professionals working collaboratively toward a common goal with a focus on knowledge growth and personal development.  
This role will also include the opportunity for you to be seconded under contract to a WTW client business for a period of time, to perform as their internal Insurance Manager/ Advisor / Administrator.
There is flexibility to the primary base location and the role will be offered on a Hybrid basis.
We are seeking motivated candidates to help support our continued success over the longer term.  If this is an environment that resonates, we would be delighted to hear from you.
The Role
Client Relationship Management
•   Understand your clients’ business and their risk management needs. 
•   Provide technical, industry and subject matter expertise where required 
•   Access and deploy expertise within specialist technical teams
•   Build strong client relationships based on trust
•   Support the Account Director and work with the service team to deliver optimum structure, price and placement strategies
•   Grow existing portfolio by identifying new from existing sales opportunities
•   Work in collaboration with and provide direction to the CSE service team
Business Development
•   Support the sales process to develop prospects and new business
•   Actively identify opportunities on account penetration and cross selling opportunities
•   Maintain a detailed knowledge of products and services offered
•   Networking with other BUs and with external specialists
Placement Management
•   Maintain strong working relationships with market contacts and WTW Broking Team
•   Ensure transparency of agency and other commitments made to markets and clients
•   Ensure compliant processing of contracts as per FCA and contract certainty requirements
•   Check market presentations, client documentation and Policy coverage as appropriate
•   Support programme and pricing structures to best meet client needs
Operational and Service Delivery
•   Deliver excellent client service, adhering to WTW policies, procedures and service standards
•   Support the BU in budgeting, forecasting and tracking of revenue
•   Support solutions and proposals for clients to ensure optimum client retention rates
•   Development of annual client service plans 
•   Support the management of KPIs/SLAs to ensure targets are met
•   Provide feedback on corrective action required to retain clients or enhance process performance, actively supporting the implementation of any actions that are put in place
Outsource Provision  
Work in a client’s business for a specific period of time as their Internal Insurance Manager / Advisor, should the opportunity arise and be required. 
The Requirements
•   Proven track record of managing and delivering high levels of client service
•   Strong practical knowledge of account management and development and appropriate tools to achieve this aim
•   Experienced knowledge of insurance markets (UK or Global) in order to deal effectively with client and WTW’s needs
•   Experienced at new business sales process
•   Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists
•   Ability to represent the GB Retail sector practices and WTW with integrity and credibility
•   Strong communication, negotiation and influencing skills
•   Preferably educated to a degree level with professional qualifications of ACII or similar
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.