AddressAbout the Opportunity:
As the Account Executive UK you will develop, and lead relationship management, while supporting sales and business development activities for the UK Region .
This role will primarily serve as the ‘Voice of the Customer’ from contract cradle to grave for assigned accounts. Critical to the role is fostering key relationships with our customers to help ensure Westinghouse provides differentiated support through deep customer understanding and engagement with Westinghouse products and services.
This role will be based in the United Kingdom (UK), and may require global travel.
Your Day to Day:
- Grow order pipeline and ensure volume and quality of orders by customer.
- Build relationships with senior executives as the trusted business advisor with relevant technical knowledge, enabling deep understanding of customer strategies and needs; use that insight to generate sales opportunities and facilitate revenue growth across all product and service areas.
- Maintain awareness of execution of UK customer projects to ensure safe, quality delivery and that contractual obligations are met. Quickly escalate issues as needed.
- Identify sales opportunities through knowledge of Westinghouse products and services that meet current and future customer needs (development of key proposals, assessing risks, etc.).
- Apply knowledge of customer business strategies, competitor intelligence and market trends to inform and influence the following: marketing; strategic planning; and product/service/technology development. Provide executive oversight to ensure successful project delivery, leading to customer satisfaction, retention and growth.
- Provide leadership and coaching in a matrix organizational environment, including project teams and functional support groups in delivery of products and services. Focus is on execution of projects consistent with contractual commitments, cost targets and established schedules, with safety as a priority. Oversight includes supporting responsive corrective action performance and lessons learned.
- Develop and maintain effective teaming relationships with internal Westinghouse stakeholders to collaborate effectively on sales and marketing opportunities.
- Responsible for achievement of pipeline growth, orders entered, sales, direct gross margin, cash flow and Customer satisfaction as measured by feedback mechanism. Maintain thorough knowledge of customer long-term asset management plans.
- Lead/reinforce the use of the customer relations management tool to manage the orders entered pipeline and associated actions to achieve target objectives.
Who You Are:
- Bachelor’s degree in Engineering or equivalent related technical discipline; advanced degrees preferred.
- Experience in nuclear plant engineering, project and resource management, and direct customer interface typically acquired through 10 to 15 years of progressively more responsible and varied leadership assignments.
- Previous leadership experience typically required.
- International experience valuable given diversity of customer base.
- Field experience highly valued.
- Travel Requirements: 50-70% UK and/or international travel
