Account Handler

Account Handler
£30,000 - £35,000
Lutterworth 
Monday – Friday 9am – 5pm
The Company 
My client is a global insurance provider who have dominated the insurance market for decades. 
Due to exponential growth, they are looking to recruit an Account Handler on a full-time permanent basis. 
This is a fantastic opportunity for someone who either works in the insurance industry or would like to establish a career in the industry.
The Role 

• Confidently delivering excellent customer service both internally and externally.      
• Producing and chasing quotes whilst supporting external Account Handler with quotations.
• Resolving account queries efficiently.
• Confident at handling financial data.
• Processing confidential terms.
• Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal.
• Issue renewal documentation in line with contract certainty. 
• Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards. 
• Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium. 
• Calculating premium and maintaining spreadsheets 
• Update risk information prior to renewal 

The candidate 

• Commercial insurance experience would be a distinct advantage, but an ambitious customer service/ administration professional is vital
• Attention to detail is imperative to the success of the role 
• Confident individual with the ability to communicate at all levels
• Strong communication skills both written and verbal
• You must have a team mentality and be engaged as well as being professional and supportive.
• Confident at handling financial data.  
• Competent IT skills with Microsoft Word, Excel and PowerPoint.. 
• Be able to prioritise and work to tight deadlines 
• Able to work as part of a team as well as being self-motivated
• Commercial awareness 

Interested? Please click ‘apply’ today!