Account Manager

Account Manager. Based in Royston, Herts my client is recruiting for an Account Manager.This role offers 2 days remote with 3 days site-based working.

In this role, you’ll be the first point of contact for your clients and must be confident and speak with authority on campaign activity and provide valuable advice and counsel.

You must have/be:

• Proven experience as a Senior Account Executive, Account Manager, Marketing Manager or similar role!
• Capable of building strong relationships with our clients
• Excellent listening and presentation skills
• Sharp attention to detail

Role involves:

• Manage multiple client accounts
• Develop positive working relationships with all client contacts
• Drive client retention, renewals, upsells and client satisfaction
• Working closely with clients to develop strategies across digital and communications
• Update internal project management software
• Leverage technical tools and data to manage campaigns and exceed expectations
• Clear and detailed upward and downward briefing to deliver tactical activities
• Get to know your client needs, work to anticipate them and identify new business opportunities within your portfolio
• Clearly communicate the progress of initiatives to internal and external stakeholders
• Prepare campaign insights reporting, including analysis and research
• Demonstrable experience of running comms/marketing campaigns across multiple client accounts
• Excellent writing skills and attention to detail
• Involved in pitching for new business and developing proposals

Please send your CV ASAP and I will get back to you!