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SalaryPosition: Account Manager
Location: Basingstoke
Salary: GBP25,000 - GBP30,000 DOE
Our client, based in Basingstoke, are specialists in the print and direct mail industry, using their cutting-edge technology and software they ve emerged as the UK s leading experts within their field.
They are currently on the hunt for an experienced Customer Account Manager to join their growing team. Being self-motivated, you'll work closely with clients across various sectors, ensuring consistent and exceptional service whilst driving sales.
Roles and responsibilities:
- Provide excellent customer service to new and existing clients
- Manage client data and update profiles with accurate information
- Handle client telephone and email enquiries
- Book in new jobs, take briefs and manage jobs through to completion
- Work closely with clients to resolve complaints and other issues.
- Actively seek opportunities to expand the services provided to clients
- Ensure all communication with clients are clear, accurate and informative.
The ideal candidate:
- Experience in customer service / account management, ideally within printing or mailing
- Enthusiastic, positive and a great communicator
- Strong attention to detail
- Excellent numerical and communication skills.
Ref:(phone number removed)
