Admin Manager

Job Information

• Assist, organise and supervise the work of a small group, team, or staff, providing clear guidance and supervision to achieve service objectives and quality standards
• Arrange and attend meetings taking accurate and comprehensive minutes as required using a variety of recording and transcription
• Oversee the typing of case supervisions, notes, and actions for subsequent uploading to various databases and issue once approved
• Direct the preparation of material for committees, working groups, team, and strategy meetings
• Oversee the establishment of meetings both internally and externally, ensuring invites are issued, rooms booked using MS Outlook, MS Teams, telephone, etc
• Supervise and assist with data entry into spreadsheets, databases and other electronic information storage systems, extract and distribute information as directed whilst maintaining confidentiality in accordance with General Data Protection Regulations and Northumberland County Council policies
• Ensure monitoring of email accounts for Administration and Secure mailboxes, enquiries sifted, information and messages relayed on time, enquiries appropriately re-directed for action
• Manage the provision of reception duties, first point of contact by phone or in person to staff, members of the public, visitors, service users and clients
• Arrange and manage recruitment support activities, Disclosure & Barring Service applications; equipment for new staff i.e. laptop, mobile phone, IT access, identity card, access to systems, Corporate Induction; training and development of less experienced colleagues; acting as coach and mentor as necessary
• Supervise and assist as required with the provision of general office support, handling mail, filing, photocopying, document collation, fax, lamination

• NVQ Level 3 or equivalent in a business related discipline. 
• Experience in a similar role covering a broad range of support tasks and procedures. 
• Previous experience of supervising staff, including recruitment and appraisals.  
• A good general education demonstrating numeracy and literacy. 
• Experience in using Computerised systems including Microsoft Office applications and Microsoft Teams
• Experience of financial systems and be able to provide budgetary information to a high standard. 
• Organise self and work without constant supervision.
• Good verbal and written communication skills