Admin Officer

Temporary Admin Officer position in Truro 10.57 per hour until 30/09/24 with probable extension

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Please note: once you have been in the assignment for 12 working weeks, your hourly rate will increase to 11.88.

This is an office-based role. Full time Monday to Friday; 37 hours per week from 9 AM to 5 PM; but it could be flexible.

As an Admin Officer you will provide general admin support within the team, you will need to be flexible, hardworking and have the ability to provide good customer service to a variety of users.

Full training will be given.

This is an exciting opportunity to work with a team of people providing high level administrative support to all County Court users in Cornwall.

Duties may include, but not be limited to:

• Preparing papers and files for court hearings
• Producing court documents including letters and court orders
• General photocopying and filing
• Creating and updating records on in-house computer system and data input
• Post opening and dispatch
• Standard letters and correspondence
• Logging documents and filing them on the court file
• Assisting court users, supporting listing and rota management
• Checking files in preparation of court hearings
• Contacting relevant parties, collecting fees, etc., including the use of chip and pin
• Handling counter (face to face), written and telephone enquiries
• Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders
• To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers

Required skills:

• Good accurate typing/data entry skills
• Excellent communication skills both verbal and written
• Good strong working knowledge of Microsoft packages
• Ability to follow instructions
• Ability to work as part of a team but also able to work independently
• Attention to detail and ability to prioritise workload

The role is subject to 3 years' referencing and a basic DBS check.

Please apply online with your current CV in WORD format only. Due to the high number of applications we receive, it may not be possible to respond to all applications. Any questions, please contact Bristol PSR team on (phone number removed).

Contact Francisco Castilla in our Bristol office for more information.

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.