Administration Assistant

Job Title: Administration Assistant

Salary: GBP25,000 pa

Location: Hertford

Contract: Permanent

Hours: Monday Friday 9:00am 5:30pm

COMPANY PROFILE:

We are looking for an organised and motivated administrator/assistant to help manage a portfolio of properties. The assistant will perform administrative and organisational duties to include liaising with clients, tenants, suppliers, instructing property maintenance, recording progress whilst following company procedures.

To be successful in this role the candidate must have strong communication skills, be able to multitask, have excellent organisational and interpersonal skills to keep everything running smoothly.

The role is primarily to assist the Property Managers and will include (not limited to) the following:

• Answer and direct mainline phone calls
• Maintain a positive, productive relationship with property managers, external clients, and suppliers.
• Report problems or issues to the property manager
• Distribute daily post.
• Maintain and log updates on Tracker (our online MIS) and instruct repairs/maintenance.
• Maintain Health and Safety records to include instruction of repairs/maintenance.
• Assist Property Managers with the preparation of client reports and to correspond with clients and/or tenants as required.
• Ensure all correspondence is electronically filed on a regular basis.
• Take on small projects delegated by Property Managers and Senior Management

Requirements and Skills

• Proven work experience in property management
• Excellent communication and interpersonal skills, both written and verbal
• Attention to detail oriented and highly organised
• Strong client service skills
• Excellent critical thinking and problem-solving skills
• Ability to prioritise and effectively manage workload as well as working effectively when under pressure dealing with a large volume of emails and telephone calls.
• Proficiency in Microsoft Office
• Use of QUBE would be advantageous.

Benefits

• Free on-site parking
• 20 days holiday plus bank holiday
• Christmas closure
• Company pension

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.
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