Address
Form of work
SalaryJOB DETAILS
Job reference
REQ00854
Date posted
07/03/2024
Application closing date
22/03/2024
Location
Dartford
Salary
£28,000 - £30,000 per annum dependant on experience
Package
Contractual hours
40
Basis
Fixed Term
Job category/type
Administration
Job description
ABOUT TRAFALGAR ENTERTAINMENT (TE)
Co-founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is a premium international live entertainment business focussed on new productions, venue ownership, Performing Arts education, theatre ticketing, the distribution of live-streaming innovative content and the provision of great theatres where people can come together to share in the experience of live entertainment. TE is home to Trafalgar Theatres, The Chiswick Cinema, Trafalgar Theatre Productions, Trafalgar Releasing, Trafalgar Tickets, Stagecoach Performing Arts, Drama Kids/Helen O’Grady Drama Academy, ticketing company London Theatre Direct, Stagedoor, Jonathan Church Theatre Productions, and Imagine Theatre.
ABOUT TRAFALGAR THEATRES
Trafalgar Theatres is the venue-operating division of TE. We currently operate 16 venues; including 14 in the UK regions; the Trafalgar Theatre in London’s West End and the Theatre Royal in Sydney. We’re growing fast, we’re confident in what we do, and we’re ambitious about the future. There’s never been a better time to get onboard.
We are passionate about entertainment, audiences, and the live experience and we value Creativity, Collaboration, Excellence and Respect.
ABOUT THIS ROLE
The Administration Manager contribution to the achievement of the Orchard Theatre (and associated premises) financial and service targets is to provide robust, cohesive and comprehensible systems of administration, HR and internal communication. The administrator post is at the heart of the venues’ relationships with promoters, hirers and event organisers and is the conduit for event critical information between internal and external stakeholders. Responsibilities include:’
Responsible for disseminating information on company updates, policy and procedures maintenance of HR files (holiday and sickness records for all staff), new employee offer-letters and contracts, and supporting the induction process for all new starters.
Ensure current employment legislation, statutory obligations and procedures are always adhered to, in liaison with and under the guidance of the Company’s payroll and HR managers.
Support recruiting managers, as and when required on staff engagement, including advertising, references and right to work checks, ensuring legislative procedures are adhered to.
Production and dissemination of accurate and timely minutes of all meetings, as required.
Provide general administrative support to the Theatre Director and senior management team as required.
Accurately and efficiently prepare, disseminate and monitor the return of show contracts, advances, settlements and ancillary correspondence, as appropriate.
Maintain and grow positive working relationships with clients and potential clients, including commercial and community promoters, producers and hirers
Prompt, comprehensive and accurate preparation and dissemination of financial and sales related data, including (but not limited to) daily ticket and sales reports, sales trackers and advance sales reports to producers / promoters.
Control of Administration Department budget lines, including Training, Office Equipment, Postage, Uniforms etc. and monitoring the use of the company credit card and petty cash, authorising spend and monthly reconciliation.
On a monthly basis, prepare and gather information from appropriate managers required to report to Dartford Borough Council.
Coordinate the training provision and the maintenance of staff training records and the Health and Safety Portal, in liaison with the Senior Management Team.
Other Responsibilities
Dress in accordance with Company uniform policy and wear protective clothing, where issued and instructed.
Attend and, if required, note take meetings as required.
At all times, act as an ambassador for the venue and Trafalgar Theatres.
Be able to confidently manage a small team to ensure that all targets and requirements set by the Theatre Director are met in a timely and professional manner.
This is not an exhaustive list of duties. From time to time, you may be required to undertake alternative or additional duties which will commensurate your skills, experience, and capabilities.
ABOUT YOU
We are looking for an individual that can work as part of a team and individually to achieve excellent customer service and to deliver our values: creativity, collaboration, excellence, and respect.
KEY RESPONSIBILITIES
Passion for theatre / live entertainment and the entertainment sector.
Self-motivated and able to display a positive, ‘can-do’ attitude with a flexible approach to the job role, colleagues and peers.
Excellent written and verbal communication abilities in dealing with colleagues, the public, industry colleagues, youths, and other stakeholders.
Highly driven, organised, and able to work calmly and effectively in a fast-paced environment.
Excellent organisational and planning skills and the ability to delegate effectively to others.
Proficient time management skills, with the ability to work independently and within time constraints.
A strong customer service focus and a genuine desire to deliver an excellent experience, every time.
The ability to communicate across multiple levels with sensitivity, discretion and confidentiality.
An understanding of financial systems and an ability to work accurately with Excel spreadsheets.
EXPERIENCE
Experience of managing office systems including personnel, diary, filing and information sharing systems.
Experience in administering effective staff recruitment and engagement.
Proven experience of budget control and maintaining accurate financial records.
Have experience in managing a team and conducting monthly catch ups or appraisals as appropriate.
Trafalgar Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people in groups where we are under-represented, for example people with disabilities, from minority ethnic groups, older returners and people who are neurodivergent.
We are curious, courageous and ambitious, empowering people to challenge and innovate in pursuit of excellence.
For more information about Trafalgar Entertainment and Orchard Theatre please see https://trafalgartickets.com/orchard-theatre-dartford/en-GB.
Application Process
If successful, you will be invited to a face-to-face interview.
