Administration Officer

Contract Type: Fixed Term post until 31/03/2025 due to grant funding

Hours: Full Time 37 hours per week

Location of post: Tir Morfa, Marine drive, Sandfields, Port Talbot SA12 7NN

Work Style: Mobile Hybrid

We are currently looking to recruit an Administration Officer to join our service.

The successful candidate will be responsible for providing comprehensive administrative support to the whole of the Youth Service, including updating and maintaining all monitoring and financial systems to ensure record keeping is robust and compliant with the various internal and external funder’s requirements.

The main duties of the post;

• To effectively manage the administration systems/support for the Youth Service, incorporating an understanding of the scope of the service and to help progress the service appropriately.
• First point of contact and offer a professional, sympathetic and efficient service for service users, parents, staff, external organisations and partners for enquiries, complaints and issues, responding in a timely manner to requests and correspondence.
• Create, develop and maintain systems and innovative administrative procedures.
• Undertake word processing and general administrative/clerical duties essential to the running of the organisation; including reception duties, operating switchboard, message taking and delivery, mail handling, filing, photocopying and presentation of materials.
• Maintain and monitor various data, databases and management information systems ensuring accuracy of data, supporting various teams within the Youth Service by contributing to reports, corporate report card and monitoring visits.
• Applicants should also be able to develop and maintain key relationships with other agencies; possess excellent communication and organisational skills; be proactive and be able to work under their own initiative as well as part of a team.

You will have experience in/of;

Carrying out both administration and financial reporting duties and tasks in a busy and complex work environment.

Development and management of administrative and financial systems.

Drafting corresponding to a high standard.

Excellent IT literacy which must include Microsoft Word, Outlook and all Microsoft Office packages.

Ability to cope within/adapt to a busy/pressurised work environment involving continuous change to support the constant changing needs of the service, including action of multiple priorities and produce work of a high quality on an unsupervised basis.

Ideally you will have;

A minimum of 4 GCE/GCSEs (Grades A-C) or equivalent, which should include English Language.

NVQ Level 3 in Business and Administration is desirable.

If you think that you have the necessary experience and qualifications for this role, we would love to hear from you.

For an informal discussion, please contact Rachel Davies on

Phone: 07966292282 or

Email: r.a.williams@npt.gov.uk

DBS requirements:

• This post is subject to a Standard DBS disclosure

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Welsh Language skills are not required but any knowledge would be desirable.

Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.

We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans.

In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Applicants must meet the essential criteria for the post to qualify for this. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.

At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.

We are committed to providing training opportunities and the professional development of all our employees.

We look forward to welcoming you to Team NPT.