Administrator

The Retreat is a world-renowned mental health clinic based in Manchester and York working with clients across the UKand we are currently seeking a part-time, dedicated administrator to work 3 days a week in our Adult and Children’s Psychological Services team.

We have a long and distinguished reputation for being innovators and world leaders in the field of modern mental health care providing high quality, sustainable services for both adults and children, including neurodevelopmental conditions, stress, depression, anxiety, eating disorders and obsessive-compulsive disorders.

In addition to privately funded therapies, we offer some services free at the point of delivery through contracts with NHS partners and through charitable funding.

You will have excellent verbal and written communication skills, and your customer service skills will be a key strength.

You will have a sound working knowledge of Office 365 and experience of working within a records management system, a keen eye for detail and a desire to ensure clients receive an excellent impression of our organisation.

Experience of working in a health care environment is desirable but not essential.

Patient care will be at the heart of all you do, and you will ensure that every contact is of the highest quality, continually promoting good customer relations.

Our history

The Retreat was founded by Quakers in York in 1792 and for over 200 years it has been a source of hope, comfort, support, and care for people with mental health difficulties.

Founders William Tuke and his family took an innovative and compassionate approach which led to major legal reforms in the care of mental health in the UK and beyond. Every textbook on the history of mental illness mentions the unique part played by The Retreat in the reshaping of attitudes. This approach of innovation and humane care endures to this day and is something which we feel privileged to continue.

If you’re driven by excellence, achievement, recognition, and the reward that comes from making a positive difference, we would like to hear from you.

Working at The Retreat

Our Quaker heritage and values underpin everything we do, and our team are committed to our core values of compassion, collaboration, and community, enabling people to gain hope, and encouraging resilience.

You will be supported both personally and professionally with consideration taken to your own wellbeing and development. We actively support the development of our team through monthly management supervision and encouraging career advancement.

Remuneration and benefits

• £15,000 (£25,000 FTE)
• Working 22.5 hours per week (7.5-hour days): Tuesday, Wednesday, and Thursday. Start time negotiable to support school drop off etc.
• (pro-rata FTE), 25 days holiday, plus Bank Holidays and an additional day for your birthday and at Christmas.
• Pension scheme
• Free car parking
• Employment Assist Programme – giving access to range of advice and support.
• Well-being support

The Retreat Clinics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Disclosure and Barring Service Check (DBS): This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Job Types: Part-time, Permanent

Pay: £15,000.00 per year

Expected hours: 22.5 per week

Benefits:

• Additional leave
• Bereavement leave
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Experience:

• Customer service: 2 years (required)

Work Location: In person

Application deadline: 30/06/2024