Administrator

Care Home Administrator -Required at our brand new care home ' Shenstone Court' in Halesowen - Part of the Country Court Family

Hours: Monday to Friday, 37.5 hours per week

We are looking for an experienced administrator for our care home 'Shenstone Court', where you will be providing a central administrative service to the home manager, the home and our residents.

Shenstone Court is located in Halesowen and we are due to open our doors to our 1st residents in March 2024. From the moment you step across the threshold you’ll be embraced by its warm & welcoming atmosphere. The Home will specialise in residential care, dementia care & short-term respite care.

JOINING THE COUNTRY COURT CARE FAMILY

We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 35 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!

ABOUT THE ADMINISTRATOR ROLE

The Care Home Administrator is a vital role, where you will be providing a warm and welcoming service offering the support required to ensure the home meets high standards and delivers the very best care for our residents. You will support the Home Manager, liaise with our Head Office and be a key part of our team in the home ensuring we enrich the lives of everyone who lives or works with us.

Key duties will include:

• Provide full administrative support to the home and home manager including diary management, minute taking, photocopying, filing and maintaining records
• Provide excellent customer service over the phone, face to face & in writing to customers, professionals, colleagues and family members
• Maintain resident records and archiving in line with GDPR and policy
• Ensure invoices are sent to head office in a timely manner
• Support the manager in all aspects of recruitment, arranging interviews with candidates and supporting a quality interview process
• Ensure all DBS and employment checks/proof of right to work in the UK.
• Update the learning management system for all staff training
• Ensure all staff data is entered accurately including hours, sickness and holidays are correct according to the job role.
• Be available to travel to other homes if required

ABOUT YOU

We want someone proactive, passionate and ambitious to support us to create the best person-centred environment for our residents and to connect us to our local community. You’ll be genuinely valued and empowered as an integral part of our team.

Ideally you will have extensive administrative experience, with excellent attention to detail, you’ll be a positive team player and feel comfortable in a busy and customer focused role. An understanding of care sector would be advantageous

IN RETURN:

You’ll be joining a family business and will benefit from our generous range of benefits which include:

• 28 days holiday (FTE) (including bank holidays)
• Annual pay reviews, pension contributions & enhanced bank holiday rates
• Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
• Refer a friend or resident bonus scheme*
• Pension Contributions & a range of excellent discounts for shops, restaurants, days out & more.
• Annual Staff Awards Programme across all our Homes celebrating our great staff

• Subject to Terms and Conditions

PLEASE NOTE:

All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.
We are no longer accepting overseas applications for sponsorship.

You may have experience as

Administrator, admin, clerical, personal assistant, secretary, care home admin, NHS admin, admin support, Care Home Administrator, Hospital Administrator