How you'll make a difference
What will you be doing?
- You will act as a main point of contact for the social care and education service, providing administrative support to managers ensuring work carried out is efficient and procedures are effectively implemented.
- Daily you will deal with enquiries and information requests, interacting with customers, colleagues and partners to maintain strong working relationships.
- You will have responsibility of collating, maintaining records and analysing information to ensure accurate statements are produced and data is retrieved from computerised systems and interpreted.
- You will research information within social care and education and collate evidence for presentation in reports. This may include drafting sections of documents for use by others.
- You will communicate specific concerns, queries and issues and ensure they are accurately and promptly relayed when necessary.
- You will also be required to accurately record and assist in the monitoring and maintaining of budgets/financial information/resources.
What we need from you
- You will hold an NVQ 2 or 3 GCSE’s grades C (Grade 4) or above or have equivalent qualification or equivalent relevant experience in office administration.
- You will have the ability to take and type accurate minutes of meetings, with the skill to format documents to a high standard.
- You will have the ability to communicate effectively to customers, professionals and partnership agencies using a variety of media i.e. email, phone, face to face etc.
- You will have great IT skills and its practical application, including experience of using Microsoft Office (Outlook, Word, Excel, PowerPoint) and maintaining computerised record systems.
- You will have experience in using databases, including running standard reports, analysing data and presenting findings.
- You will have experience of basic financial procedures i.e. petty cash, invoicing etc.
- Although not essential, you may have experience of dealing with challenging calls from and to young people regarding life skills and life experiences.
How a career at South Gloucestershire Council is different
- We're building and shaping communities which people are proud of
- We're working with the most vulnerable in our community to help them achieve what they want in life
- We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.