HEAD OFFICE
Administrator Reception/Appointments
Administrator
Chester | Admin | Permanent | Full Time
Salary £21,333 per annum
37.5 hours per week
Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.
As an Administrator at our Chester Hospital, you’ll bring a keen eye for detail, strong secretarial skills and great communication abilities. You’re proficient with Microsoft Office, comfortable working with numbers and you’re committed to providing our teams with the best level of support.
The opportunity
As our Administrator you will:
Handle customer enquiries (both via telephone and website),
Communicate with customers both over the telephone and via email, and where necessary face to face providing excellent customer service
Ensure all customer interaction is undertaken in a timely manor
Provide customers with information regarding Hospital services and treatments ensuring all requirements/queries are dealt with effectively
Reception & Appointment duties
As a Administrator, you will have:
Excellent customer service skills
Excellent written and verbal communication skills
Excellent interpersonal skills and a good level of IT literacy
Good organisational skills
Shifts pattern from 7.00 am - 9.00 pm - includes Saturdays on rota basis.
Please remember to inform your line manager when making your internal application.
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what’s important to you.
Chester, The Grosvenor Hospital.
The Grosvenor Hospital has remained a leading hospital in Chester since 1975. We work within the heart of our community to deliver a comprehensive range of treatments and services delivered by our wonderful team of clinicians and support staff. Our hospital is a modern environment with a new theatre suite and day care unit and holds the highest standards for patient care where staff ratios are not compromised. Care delivered the way it should be.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea toright away to ensure you’re considered for this role.
It starts with you.
Chester - Cheshire
Permanent
JR0075601
REWARDS & BENEFITS
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.