Administrator ( Registry Services) - Manchester
Location: Manchester
The purpose of this post is to provide support to the Assessment and Awards Team and to take a responsibility for specific areas of Assessment and Awards Administration.
This role is not eligible for visa sponsorship!
Main Responsibilities
- Undertake key aspects of administration relating to the area of Registry Services
- Processing student withdrawals, interruption of studies, cancellations etc within the agreed time scales.
- Update the Student Record System on a regular basis
- Support the preparation for exams
- Support Induction and Enrolment activities for all partners
- Secretarial support for various committees and meetings as and when required
- Support the administration of institutional academic appeal process
- Collating and storing highly confidential documentation
- Communicating with staff across all the organisation
- Support the administration for the preparation of Assessment Boards
- Inputting of board outcomes onto Student Records System
- Production of transcripts and results letters
- To be involved with the organisation and operation of Awards Ceremonies.
- To deal with queries by telephone, letter, e-mail and face to face from academic and administrative colleagues and students in relation to a number of Assessment and Awards issues
- To undertake other appropriate duties as required by the Assistant Registrar (Assessment and Awards).
Requirements
- Administration experience
- Customer/student focused approach.
- Strong administrative skills with proficiency in MS Office applications such as Excel, Word, Outlook Mail.
- Excellent communication skills both via email and telephone as well as confident in dealing with all levels of staff
- A can-do attitude with well-developed problem-solving skills
- Good attention to detail
- Ability to work well as part of a team
- Ability to work under pressure and to deadlines.
- The post holder must be flexible, approachable, and helpful with a strong customer service ethic.
- The post holder will use initiative and judgement to resolve matters.
- Ability to handle confidential and sensitive information, within the requirements of GDPR
- At peak periods there may be a requirement to work flexibly as necessary and a willingness to travel between GBS sites as required.
Other Information
The administrator will also be expected to demonstrate their commitment:
- to GBS values and regulations, including equal opportunities policy.
- the GBS’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS’s Environmental Policy.
- to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.
If you're looking to make a real difference with your next career move, why not join us.
#LI-Onsite
#indeedjune