Administrator

It is an exciting time for Southern Housing as we merge Optivo and Southern Housing Group, two companies who will be Stronger Together. Having worked with the same communities for decades, we have combined our work in our core communities to create a “big but local” organisation.

Managing over 77,000 homes, Southern Housing is dedicated to delivering excellent services and improving our resilience. We are also keen to build new homes and grow our organisation.

Our vision is to create communities where everyone has a safe home in a place where they’re proud to live. We’re big and we’re local. Residents are at the heart of our services, and we use our size to influence positive change in the areas where we operate

We are seeking an experienced Administrator to join our Asset compliance team

You will be providing a full range of administrative and support services to facilitate the effective and efficient operation of the team and department. Completing daily, weekly, and monthly tasks to ensure Southern Housing meets its legal and regulatory compliance requirements.

The role will involve liaising with members of staff in other departments, external contactors, and residents in relation to delivering operational compliance. You’ll assist in the implementation of continuous improvements.

What you’ll be doing …

• Booking appointments and co-ordinating these with residents, contractors, and other stakeholders

• Raising jobs across a wide range of systems including MRI, Proactis, etc.

• Providing meeting administrative support. Booking rooms, sending out invites, producing agendas, taking minutes, producing action trackers, etc.

• Assisting with HHSRS and Decent Homes queries. Arranging works and following up to ensure there is completion evidence.

• Monitoring compliance email inboxes and respond with prompt and accurate information.

We’re offering…

• Generous holiday entitlement with the ability to buy extra leave

• Private medical insurance

• Pension plan with excellent defined contribution rates

• Flexible benefits to suit your needs

• Agile working where you can work from any of our locations and from home, so we’ll provide you with the necessary equipment to enable you to do this

• Care for your wellbeing and ensuring a good work life balance

• …plus much more

What you’ll need

• Computer skills sufficient to operate data systems and other software packages to effectively manage compliance streams.

• You’ll be able work under pressure, manage workloads and prioritise your tasks.

• You will have excellent communication skills with a fine eye for detail.

• Providing meeting administrative support. Booking rooms, sending out invites, producing agendas, taking minutes, producing action trackers, etc.

• Taking responsibility for respond to Customer Contact through various mechanisms, phone, e-mail, CRM, etc.

• Accurately processing incoming data and certification

Closing date Sunday 28th January 2023 at 11:59

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.