Admissions Officer - Sixth Form

Job Title: Admissions Officer - Sixth Form

Location: Birmingham

Salary: £26,444 - £28,759 per annum - SS3

Job type: Permanent, Full-time.

University College Birmingham works in partnership with the University of Warwick - Ranked eighth in the 2023 Guardian League Tables and 10th in the UK in the QS World University rankings 2023.

The Role:

University College Birmingham is opening a new Sixth Form Centre in September 2024 and seeking an Admissions Officer to support its operations and growth. Delivering an excellent and seamless customer service experience to applicants, by responding to queries by phone, email, live chat, and other media forms is a key part of the role. Whilst focusing on Sixth Form applications, the post holder will be responsible for making decisions on applications to courses across the university's growing portfolio, including college, undergraduate and postgraduate courses, across both home and international students.

We are looking for a candidate with a high level of administration and organisational skills, including the ability to multi-task to tight deadlines, ensuring enquiries and applications are dealt with in accordance with service level agreements. Good interpersonal skills to enable successful working with a variety of audiences is also required.

Benefits:

• Generous allocation of annual leave
  • 26 days' paid leave per year
  • 12 Bank Holidays & Concessionary Days
• Excellent Local Government Pension Scheme
  • Employer Contributions - 20.9%
• Subsidised private healthcare provided by Aviva including a Digital GP Service.
• Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
• Annual health MOTs with our Registered Nurse
• Excellent staff development opportunities including professional qualification sponsorship
• A variety of salary sacrifice schemes including car, technology and cycle.
• Heavily-subsidised on-site car parking in central Birmingham
• Hybrid working opportunities
• Free on-site gym membership

Extra Information:

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Closing Date - Sunday 19th May 2024.

Interview Dates - TBC.

UCB is an equal opportunities employer.

Please click APPLY to be redirected to our website to complete an application form.

Candidates with the relevant experience or job titles of; Admin Assistant, Administrator, Client Services Administrator, Customer Team Leader, Customer Service, Customer Care Manager, Customer Care Supervisor, Customer Service Supervisor, Service Supervisor, Customer Care Team, Admissions, Admissions Supervisor, Customer Service, Customer Support may be considered for this role.