Admissions & Retail Assistant Manager

Admissions & Retail Assistant Manager

Salary: Up to £24,960.00 Per Annum, Plus Desirable Benefits

Full Time, Permanent Position

Based at both Port Lympne & Howletts Wild Animal Park.

Are you wild about creating memorable experiences?

Do you want to work in a place where you can hear calls from troops of Howler Monkeys, or the roar of a pride of Lions?

Port Lympne & Howletts are looking for an Admissions & Retail Assistant Manager to join the team.

The Admissions and Retail Assistant Manager will be primarily responsible for the daily direction and coordination of the teams at both parks, as well as supporting all team members to ensure that they provide our guests with unrivalled customer service, making their experience at our parks unique and memorable. You will be responsible for managing the staffing schedule, recruitment, training, individual performance, holiday requests and time management recording systems.

Who are we looking for:

You must have previous experience of managing a team within a retail environment, with demonstrable experience of driving sales and creating inspirational merchandising displays. You will have strong leadership skills, with the ability to positively influence behaviour and achieve strong results as a team. You will have good commercial awareness, including experience of budget planning, with a great understanding of Microsoft Products.

You will have excellent time management, delegation, and problem-solving skills, and the ability to demonstrate a customer focused approach. As you will be required to work at both parks, a driving license is essential for this position.

Contract details:

Working hours are 40 hours per week, worked 5 days out of 7 as per the rota, including weekends, bank holidays and school holidays. A reliable mode of transport is essential due to our remote location. All applicants must have right to work in the UK.

The location:

Port Lympne Hotel & Reserve is a world-renowned wild animal park set within 600 acres of Kentish savannah. The Reserve is home to some of the world’s most rare and endangered animals and offers luxury short breaks accommodation, free roaming animal safaris, once-in-a-lifetime animal encounters and exquisite dining experiences. Our sister park, Howletts Wild Animal Park is located near Canterbury and set within 90 acres of land. Howletts is home to over 300 rare and endangered species, including Kents only giant anteaters, the largest herd of African elephants in the UK, and more gorillas, leopards and monkeys than any zoo in the county!

Most importantly, every one of our employees is part of real conservation in action and their efforts have contributed to animals such as black rhino and western lowland gorillas being returned to their natural habitats in collaboration with our partners at The Aspinall Foundation.

Why you should join us:

We’re on a mission to create memorable experiences that matter, and our Core Values ‘One Team’, Customer’ and ‘Pride’ are what drive us each day to become part of something extraordinary. As well as walking to work surrounded by the calls of Howler monkeys and the roars from our pride of Lions, you will join a supportive team who are passionate about their place of work.

Be part of the Port Lympne and Howletts family and join our pride.

You can also expect a host of other roarsomebenefits including:

• 28 days of annual leave including bank holidays, rising with length of service.
• Comprehensive training and development opportunities, including workshops and e-learning.
• Enhanced Sickness, Maternity and Paternity Policies.
• Unlimited free entry for you and a person of your choice into both of our parks as well as friends and family tickets.
• Exceptional discounts on food, retail and accommodation at our parks.
• Numerous retail discounts and access to a 24-hour counselling line through our Healthy Extras Scheme.
• Company Pension
• And many more length or service-related rewards and Benefits.

Your adventure awaits.

#joinourpride

To apply: If you want to work in an exciting and unique environment where no two days are the same,email your C.V. and covering letter to louiseh@howlettsandportlympne.com

Please visit our website to find out more about us.

Job Types: Full-time, Permanent

Pay: Up to £24,960.00 per year

Benefits:

• Bereavement leave
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• On-site parking
• Store discount

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Application question(s):

• Do you have previous experience of managing a team within a retail environment, with demonstrable experience of driving sales and creating inspirational merchandising displays? Tell us here:
• Do you have strong leadership skills, with the ability to positively influence behaviour and achieve strong results as a team? Tell us here:
• Tell us why you think you'd be successful in our Admissions & RetailsAssistant Manager position!

Experience:

• Retail sales: 1 year (preferred)
• Retail management: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person

Application deadline: 06/05/2024