Adults Social Worker - Multi Agency Safeguarding Hub (MASH)
Hampshire CC are looking for a Social Worker to join the Adults MASH team. This role requires you to be in the office 1-2 days a week in Fareham.
Provide supervision and practice leadership, in line with professional accountability
- Provide supervision and support for Senior Case workers
- Give practice advice to both Case workers and Senior Case workers on complex cases
- Make professional decisions on cases and make recommendations to team managers about risk
- Triage safeguarding referrals including emergency services referrals and make decisions in relation to these
- Triage and respond to Domestic abuse referrals. Prepare for and attend HRDA and MARAC meetings to support multi agency decision making and intervention
Respond to phone and online queries
- Answer phones and deal with customer queries in line with strengths-based practice
- Triage safeguarding telephone and online referrals across all AHC client groups
- Identify risk and escalate safeguarding concerns as necessary
- Write concise reports on resident's files to effectively communicate to front line staff such as Social Workers
- Deal with online forms
- Support Senior Case Workers and Case Workers with advice on Safeguarding concerns, S42 criteria and progression to enquiry
- Contact or Arrange appointments for clients to have safeguarding online assessments as part of case holding and completion of safeguarding enquiry
- Carry out strength-based wellbeing assessments to identify client's level of needs and support available
- Hold Safeguarding Cases that are managed in MASH to complete safeguarding enquiry (Up to 28 days, in most cases)
- Make calls to consult and advise clients
- Making Safeguarding Personal - Develop Safeguarding plans which fully involve clients and support them to maintain safety and wellbeing
- Notify service users and referrers of the outcomes of referrals and S42 enquiries
- Maintain client records in AIS in line with legal and departmental process requirements
- Record Compliments and complaints as per HCC policies
- Be available to the customer at the correct shift times, unless agreed otherwise.
Working Arrangements
- Office Base at Fareham Parkway Office - Minimum 1 day a week
- Hybrid working, from home and office. Currently one day per week in office, plus additional days as required for team meetings etc.
- £36 - £38 per hour umbrella rate
Connect2Hampshire, part of Hampshire & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.