Adults Services Manager

Make your mark as a key leader in this growing charity

This is a key leadership role in this vibrant, user-led charity based in Richmond and Wandsworth. You will be providing leadership and direction to 5 team leads/managers as well as leading and directing development to increase the scope and depth of the services we offer. We are looking for innovation as well as sound leadership skills and professional knowledge of employment law is a given.

Ruils is a charity that supports disabled children and adults, to live independently, be part of their community and to live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families. We enable individuals to have choice and control over the way in which they get their support.

The Adult Services Manager is one of 3 team managers reporting to our Chief Executive Officer. The services managed include Direct Payment Support across Richmond and Wandsworth, Befriending and Community Activities, our Benefits and Housing Advice and Information service and our Counselling service.

We constantly research and develop services to meet the identified needs of the community and this role would suit someone who wants a good level of autonomy to develop new ideas.

The Adults Services Manager works alongside our Children’s Team Manager and our Social Prescribing and Community Development Manager, supported by Finance, Fundraising and Campaigns and Communications Managers.

Purpose of Post:

• To be responsible for the management of the Support Services to Direct Payment clients in Richmond and Wandsworth.

• To be responsible for the research and development of adult services in Richmond and Wandsworth.

• To oversee promotion, monitoring and delivery of the CILS, Pathways and Counselling services.

• To provide leadership and supervision, performance evaluation and general support for all of the adult services team managers and leads

• To be responsible for adult safeguarding and health and safety across the organisation.

What you might be doing now:

• You might be working for or volunteering in a similar charity or in a similar role.

• You may be looking to work part-time to fit around your other responsibilities.

• You may be a HR practitioner looking for a new management challenge away from the corporate world

• You may have worked for a local authority, but are looking for more autonomy and flexibility

• Or you may have the skills we need from some other combination of work and volunteering.

Main Duties include:

Management of Direct Payment Support Service

• Lead and manage the Direct Payment Support Service across Richmond and Wandsworth Boroughs through an experienced DP Project Manager.

• Provide support to the DP Project Manager to resolve complex DP HR management issues around the area of employment law.

• Support the Project Manager in their work with the local authority to set targets for the project, monitor performance against these targets and identify and resolve any issues that arise.

• Report as required to the commissioners and the Ruils Board of trustees

• Work with the DP Project Manager and the CEO on new DP projects and funding applications as required.

CILS, Pathways and Counselling Teams

• Lead and manage the delivery of the Community activity, Befriending, Pathways and Counselling services.

• Work with the CILS partners to ensure that the service is meeting Local Authority targets

• Report as required to the commissioners and the Ruils Board of trustees

• Responsible for ensuring active promotion of the services to potential and existing clients and stakeholders and to ensure representation of Ruils at networking events.

• Work with the CEO and Fundraising Manager to ensure projects are fully funded and demand is well managed.

General Responsibilities

• Responsible for ensuring safeguarding policies and principles are upheld across Adult Teams.

• Responsible for Health and Safety across the organisation.

What we can offer you:

• A vibrant and interesting work environment - every day is different.

• An experienced and supportive CEO and a great team

• Training and development opportunities.

• Flexible working.

• Kind and caring colleagues who work as a team.

• Cycle to work scheme.

• Access to an employee assistance programme (EAP)

• 1-2-1 coaching

We welcome applicants from all walks of life, training and mentoring will be provided.

We actively encourage applications from disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.

Closing Date for applicants: 1st May 2024, interviews the following week.