Adventure Experience Coordinator

The Mix’s Digital Communities

The Mix’s digital peer communities are designed specifically with young people in mind. At The Mix we understand the importance of creating a fun and supportive space where young people can connect with others going through similar experiences.

Our moderated communities provide a safe and anonymous environment across range of channels, including social media, anonymous forums, and nightly group chats. Our communities host a wealth of valuable resources, including informative content, fun activations, opportunities to connect with others and a wide range of volunteering and youth voice opportunities.

These communities are supported by an authentic youth voice programme, which enables young people to develop confidence and skills through a unique youth volunteering model. Everything we do at The Mix is informed by young people. Our goal is to meaningfully involve young people in every area of our work.

Role Description

Role:                Youth Voice Manager

Reporting to: Head of Youth Engagement

Department:   Youth Engagement  

PURPOSE OF THE ROLE:

As the Youth Voice Manager, you will lead The Mix’s authentic youth voice programme, cultivating a vibrant, inclusive, and safe space for young people to shape all our work. You will support a team of dedicated youth voice leads, design engagement opportunities, and champion youth voice across all areas of our work. You will advocate for early and meaningful involvement of young people in all our work, including partnering with prominent brands and organisations.

KEY AREAS OF RESPONSIBILITY:

Oversee the youth voice programme.

·       Oversee the day to day running of The Mix’s youth voice programme, ensuring its alignment with The Mix’s strategy.

·       Lead the management of a database with 500+ young people, overseeing monthly reporting and data reviews.

·       Cultivate and maintain a safe, inclusive, and engaging environment for active youth participation.

·       Matrix manage a team of dedicated youth voice staff leads, providing guidance, support, and fostering collaboration.

·       Design and deliver youth voice training for all staff to equip everyone for meaningful involvement of young people in their work.  

·       Advocate for the meaningful involvement of young people in all aspects of The Mix’s internal and partnership work from ideation through to evaluation.

·       Collaborate with internal teams and prominent brands and organisations to integrate youth insights into decision-making processes.  

·       Lead youth voice projects, emphasising the amplification of young people's voices while managing timelines and budgets effectively.

·       Ensure the effective implementation of safeguarding measures in the youth voice department, creating safe spaces for participation and maintaining compliance with safeguarding policy and procedure.

·       Work with the safeguarding team to build a culture of transparency and safety across the organisation.

·       Possible line management of officers and interns

Design engagement opportunities.

·       Design and implement a wide range of youth engagement opportunities, tailoring approaches to resonate with diverse groups of young people.

·       Work alongside the Senior Engagement and Training Officer to launch new youth voice roles as part of our community strategy, offering training support and taking the lead in ensuring their success in these roles.

·       Quality assure all session plans and engagement activities across the organisation.  

·       Actively work to engage lesser heard groups of young people in our programme.

·       Ensure that all engagement opportunities are accessible, and inclusive of all young people.

Community Strategy

·       Ensure young people are at the heart of The Mix’s youth-led community, across a range of digital platforms including social media.

·       Support the community team when needed.

·       Any other duties as required.

PERSON SPECIFICATION:

Essential 

·       A commitment to advocating for young people’s voices and ideas, with a drive to support and create opportunities for them to have ownership of spaces that they use. 

·       Experience embedding youth participation frameworks within organisations.

·       Knowledge and understanding of youth voice frameworks and models.

·       Experience in group facilitation and an understanding of the co-design process.

·       Experience overcoming key obstacles in embedding youth voice frameworks.

·       Strong written communication and the ability to demonstrate empathy through written word.

·       A clear understanding of digital tools that young people use - including social media

·       Experience delivering youth voice activities.

·       A youth work qualification or equivalent work experience

·       Excellent organisation and administration skills with high attention to detail.

·       Excellent written and oral communication skills.       

·       Experience of working within safeguarding frameworks.

Desirable                                            

·        Experience of recruiting, managing, engaging and retaining volunteers.

·       Experience leading a team, either as a senior practitioner or as a line manager.

·       Experience managing projects including budgets.

·       Experience of working in a fast-paced environment with the ability to prioritise your own workload and to manage with competing tasks. 

·       Competent in managing excel databases.

·       Experience or a willingness to learn about data management and utilising data to communicate a story or message.

HOW TO APPLY:

In line with our efforts to improve equality and diversity in our sector, The Mix uses blind recruitment to ensure candidates from all backgrounds are considered on their skills and potential.  

No CVs please.

Instead send a covering letter addressing how you match the attributes outlined in the Job Description and Person Specification. Please also answer the following questions to help us assess your suitability for the role: 

1.      What are the key issues facing young people today? (Max 250 words). 

2.      What factors are essential components of a good youth participation framework? (Max 250 words). 

3.      Can you provide an example of a situation where you successfully persuaded or motivated others to adopt a new idea or approach (Max 250 words).  

4.      What is your understanding of safeguarding and how might that apply to Youth Voice (Max 250 words). 

All successful candidates will be subject to an enhanced DBS check due to the nature of this work involving children and vulnerable adults. 

The welfare of those who use our services is vital. We believe that every person that uses are services and service provider of the Mix’s services has the right to participate with a safe and responsive space, which safeguards all the Mix’s Beneficiaries (including young people and young adults) and reduces the risk of service providers being accused of improper or unprofessional conduct. In line with our wider safer recruitment policy the Mix has in place robust safer recruitment practices.

The Mix wants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010, and building an accurate picture of the make-up of the workforce in encouraging equality and diversity.

We need your help and co-operation to do this, but filling in this form is voluntary. The information provided will be kept confidential and will be used for monitoring purposes. Please fill in the Equality and diversity monitoring form.