Aftersales Manager

Aftersales Manager - Macclesfield

Our client, a prestigious franchised dealer group, is looking to recruit an experienced Aftersales Manager.
This is a huge opportunity, it needs to be a big hitter, someone with a stable background looking to drive a busy aftersales department forward and progress their career.

You will be responsible for approx. 25 - 30 staff members over Service, Workshop and Parts departments.

The role of Aftersales Manager will require an individual with high energy, drive, passion and outstanding people and customer skills.

You will need to inspire and motivate a large team to ensure dealership remains at the forefront of growth and customer satisfaction.

Previous experience as an Aftersales Manager in a manufacturer automotive retailer is a must as in addition to overseeing the service operation, you'll also be responsible for the parts department.

This is a high pressured role that will require you to be able to lead and motivate to exceed targets and maximise profitability and the sales of parts, labour hours, lubricants, tyres and subcontracted sales.

A desire and want to bring new ideas to continue to drive performance is paramount.
With this in mind, we are looking for a highly motivated individual with passion and drive, who is excited about embracing our positive proactive culture and ensuring our high standards and commitment to our team and customers are maintained.

Your role will be to build, develop, inspire and improve on the current team's performances.
This is a 'hands on role' where you must be extremely customer focused ensuring that an industry leading customer experience is delivered whilst handling ever increasing volumes.
You must be able to demonstrate an excellent track record in your current role and including all aspects of ~Best Company to work for, Customer Satisfaction and Financial results

Our client also offers excellent working facilities with a competitive salary, together with a host of other employee benefits including:

* A full range of training and leadership programmes

* Platinum Plus Rewards Scheme

* Colleague Car Purchase Scheme

* Eye care Vouchers

* Life Assurance (4 x annual salary)

* 31 days holiday (including bank holidays), rising to 38 days with length of service

* Wellbeing Support

* Company Pension

* Full uniform provided

Salary
Basic - 48k
OTE - 84k

40 hour working week with Saturdays on a rota basis.

Company car

So, if you are a talented, motivated, customer focused individual looking to work for a prestigious company please apply with an up to date CV and we will be in touch to discuss your application further.

Who are you applying to?
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.
Key positions; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.