AddressThis critical role involves co-ordinating & supervising the import process, ensuring compliance with import regulations & customs requirements, KPI’s, working closely with the Client Manager to optimise supply chain efficiency and dealing with a team of staff where you will be responsible for their training and progression.
The role’s key responsibilities are:
Import Coordination:
- Manage the full import process for Key accounts from start to finish & to include Crosstrade.
- Liaise with overseas offices, partners & agents and also working closely with internal departments including transport, finance & GCS (Global Customer Solutions).
- Ensure smooth operations for the department.
- Act as the key contact for both the customer & our internal Customs Management team.
- Support staff with the customs clearance process.
- Streamline import processes.
- Work with relevant internal teams to enhance efficiency.
- Facilitate timely deliveries.
- To ensure timely & accurate billing / invoicing.
- Check reports and queries from the customer & our own finance department.
- Ensure that your department adhere to import regulations & customs requirements.
- Stay updated on industry changes & industry news.
Essential Skills
- Strong organisational, leadership & communication skills.
- Attention to detail.
- Knowledge of customs procedures.
- Ability to multi task & prioritise when required.
- Proficiency in relevant software & tools (use of Cargowise & Sequoia is beneficial)
- Have the ability to think outside of box and adopt a flexible approach to your work.
Support your development journey, help to grow you and offer:
- A competitive salary depending on experience.
- Competitive Annual Leave.
- Reward Gateway – access to significant savings and cashback on 900+ top retailers, from groceries to wellness products, travel and much more!
- Access to the Wellbeing Centre – providing education, support, and tools to help you live a healthier and happier life.
- Employee Recognition Scheme
- Excellent Pension Scheme & Life Assurance
- Health Care Cash Plan
