Allocations Medical Assessment Advisor

Bexley is an outer London Borough with the best of both worlds, located between the hustle and bustle of London and the Garden of England, Kent. Within the borough we have award winning parks, open spaces and listed heritage sites.

We are looking for a passionate professional to join our Allocations Service within the Housing department at the London Borough of Bexley.

With infectious and unwavering levels of enthusiasm, inspiration and motivation you will provide Medical Advice as part of a team responsible for the day to day delivery of the Housing Allocations Service and Housing Register.

In terms of Allocations, you will need to provide professional, consistent medical advice to help the Council prioritise applicants’ requests for priority on our housing register:

• Awarding medical priority according to housing policy
• Disability and accessible housing advice
• Maintain precise records with clear reasoning, to facilitate client feedback/ enquiries.
• Monitor referrals made to others for expert advice, and seek regular updates on progress.
• Refusal of offers
• Reasonableness to remain
• Locating outside the borough
• Damp and disrepair
• Effects of harassment and noise
• Requests for extra bedrooms and gardens
• And all other housing medical matters

Please refer to the Job Description attached for more information.

For an informal discussion about the role please contact JO.SONGER@BEXLEY.GOV.UK.

We reserve the right to close adverts earlier than the closing date.

This authority is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment.

You will apply huge personal integrity coupled with resilience to be part of a team that is known for delivering and keeping its promises.

You will work effectively to advise on latest guidance and case law, whilst undertaking your role as the medical advisor with the Housing Team, conducting assessments regarding medical priority banding for our vulnerable applicants. 
 
The post holder will also take responsibility for preparing and presenting cases to the newly established housing panel, for cases where additional bedrooms on medical grounds are requested and record the  decisions made, after updating the system. 

You will develop and maintain close working relationships with other Council services and a wide range of other stakeholders in order to verify and facilitate the flow of information, achieve the prompt resolution of complex problems and ensure that, even where an input is required from a number of teams, service delivery is properly co-ordinated and the service user is kept fully informed of developments.

You will deliver a stream lined high quality customer focused service ensuring telephone calls, emails, letters and complaints are fully responded to promptly and to the highest possible standard in compliance with corporate guidelines or as instructed by the service manager.

We will offer you in return a package that includes a competitive salary, an excellent pension scheme and generous annual leave plus bank holidays. For more information on the benefits package on offer please refer to the Candidate Information document attached.

For the full list of essential and desirable criteria for this role then please refer to the Person Specification within the Job Description attached.

Use the ‘Apply for vacancy’ button.

Please note that the system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised and have your CV and/or Supporting statement ready to upload.

If any mandatory fields are missing, a pop-up box will appear at the top of the page advising which sections require completion. Please check your Junk email for any correspondence.

Additional Information

As a disability confident employer Bexley welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the minimum criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on recruitment@bexley.gov.uk.