Anti-Social Behaviour Officer

We manage and look after more than 21,000 homes on behalf of the City of Wolverhampton Council. We love our city and we want to make Wolverhampton an even better place to live.
With more than 650 employees and a growing portfolio of properties and services, we’re searching for the very best, so if you're customer-focused and solution-orientated, why not come and join our team? You'll need to be passionate about people and dedicated to creating positive change through living our values and putting our customers at the heart of everything you do.
Are you someone who is inspired, motivated and looking to make their mark? We are seeking people who are able to bring energy, enthusiasm, and plenty of ideas to work with us in tackling anti-social behaviour.
You will be part of a specialist ASB team, reporting to an ASB Team Leader managing an ASB caseload, working in partnership with other agencies. You will assist in providing an effective service that prevents and addresses ASB. A key emphasis is on modifying perpetrators’ behaviour and supporting victims. You will also contribute to any enforcement action that is necessary.
The successful candidates must:
• Be committed to the values of Wolverhampton Homes - working together, open to new ideas, respecting differences and delivering on our promises
• Have a sound knowledge of current anti-social behaviour legislation and best practice
• Have experience of case management, investigations and multi-agency working
• Have strong interpersonal skills and an ability to deal with difficult situations
As well as generous public sector holiday and pension schemes, you can expect:
• No gender pay gap between our female and male employees
• A welcoming environment where employees can be themselves. Every colleague has the opportunity to join our equality forum where you can help shape our culture and inform decision making
• Free home energy checks
• 24/7 access to a range of learning and development tools and activities
• Discounts to some of the city’s finest restaurants and shopping outlets, public transport and local gyms
• Wellbeing support including Paycare, to help cut the cost of check-ups and treatments, along with access to occupational health, counselling and physiotherapy services
• Financial support with saving and borrowing schemes
• Salary sacrifice schemes including Cycle2Work and Tusker car
For further details, please contact Stephen Perry at Stephen.Perry@wolverhamptonhomes.org.uk
Closing Date: 26 January 2024
Interviews: W/C 12 February 2024

Supporting documents
ASB Job Description.pdf