Application Analyst (Student Lifecycle Systems)

About ARU: ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). ARU’s research institutes and four faculties bridge scientific, technical and creative fields.  We deliver impactful research which tackles pressing issues and makes a real difference to our communities.  Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK. About the Role: As an Application Analyst within our Information Technology Services team, you will play a pivotal role in the management, maintenance, and support of our Higher and Further Education-specific student information systems. This full-time position reports to the Lead Application Analyst for Student Lifecycle Systems and your primary responsibility will be ensuring the optimal performance and availability of these critical systems to support the unique needs of our learners and educators. You'll have a degree, or be part qualified in a relevant professional qualification appropriate to the specific role. The role demands significant experience in supporting FE student-related applications/systems, a robust understanding of database systems and Unit-e experience would be extremely advantageous. You'll be expected to navigate the complexities of service transitions, incident resolution, and system enhancements with agility and precision. Collaboration with internal teams and external suppliers will be key to delivering seamless updates and maintaining system integrity. This role is not just about technical skills; it's about being a flexible, creative team player who can manage tight deadlines and engage effectively with a wide range of stakeholders across the institution. You will also contribute to the strategic direction of IT Services by staying abreast of industry developments and leveraging technology to enhance our educational and operational goals.  If you're ready to take on this challenging and rewarding role, join us in delivering exceptional IT services that empower our educational community. Informal enquiries can be made to David Testill, Lead Application Analyst, at davy.testill@aru.ac.uk. Find out more about working with us. We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details. We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates. We value diversity at ARU and welcome applications from all sections of the community. We have a responsibility to ensure that all employees are eligible to live and work in the UK. Committed to being inclusive and open to discuss flexible working.  We reserve the right to close this vacancy once we have received sufficient applications.